Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Xper is an association of people who have decades of experience in making IT systems work successfully for all kinds of organisations. Our experience ranges from computer and software technology through project skills and training to top-level management consulting. We help improve the performance of people and companies. If you are implementing an IT-related business system, it is well worth talking to us.Please Login (add)
Your customers are measuring your quality every time they call - they may continue to call because they have no alternative, but if you are not satisfying them at every call, there is nothing stopping them from taking their business elsewhere. October 26, 2004 5:00 AM