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Yellow Pages Group - Company Profile (About Company Profile Pages)

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Overview

Yellow Pages Group

Yellow Pages Group (YPG) is a Canadian directory publisher. YPG published its first directory in 1908.

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Company Members

Timeka Swann, MBA, DL (DM)

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Nadene Gavigan

Yellow Pages Group

Yellow's Call Centre to be Based in Palmerston North

A decade after some call centre operations were moved offshore, Yellow is bringing them back to Palmerston North.
September 2, 2019 9:36 AM

563

Articles

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A Mountain of Challenges

Without challenges to overcome at work, the workday would be mighty dull. But the continuous challenges faced by Contact Center professionals are a true test of the limits they can handle. Find out what Industry professionals believe to be some of ...
July 27, 2009

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Do Home Agents Really Work?

The popularity of home based agents is gaining momentum and may one day serve as the alternative to outsourcing. But the views on the effectiveness of home-based agents are still mixed with skepticism. Will in-house agents ever be replaced with a net...
July 23, 2009

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