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Zappix - Company Profile   (About Company Profile Pages)

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Overview

Zappix transforms the user journey during contact center interactions.
The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.


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Company News

Zappix, a provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a provider in transforming digital customer engagement.
May 22, 2024 12:48 PM
 80 
Zappix and GTS have launched their advanced Customer Engagement Solutions and Call Center Operational Enhancements for North American enterprises and government clients.

April 18, 2024 10:39 AM
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Articles

When Michael's implemented Zappix Visual IVR during peak shopping season, the company experienced over 75% call containment, saved over $47k in 3 months, and prevented 13k calls from going to an agent.


May 30, 2018
 6340 
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