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Zappix - Company Profile   (About Company Profile Pages)

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Overview

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Zappix
Zappix transforms the user journey during contact center interactions.
The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.
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Yossi Abraham Zappix
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Johnny Rosa Zappix
Gal Steinberg Zappix

Company News

Read More | Post News
New Zappix Release Enhances Predictive Personalization for Visual IVR
A provider in Visual IVR has announced new predictive personalization enhancements to its popular on-demand customer service solutions.

October 17, 2019 5:29 PM
 202 
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Zappix Partners with Communications Unimonica to Bring Visual IVR to APAC

Articles

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How Michael's Saved $47,000 in 3 Months with Visual IVR
When Michael's implemented Zappix Visual IVR during peak shopping season, the company experienced over 75% call containment, saved over $47k in 3 months, and prevented 13k calls from going to an agent.


May 30, 2018 5:00 AM
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Wall Posts

Yossi Abraham
A New Dawn for Dynamic Customer Care
March 26, 2018 3:07 PM
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Latest Tweets

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The Zappix, Inc. Twitter account has moved! From now on, you can find us here: ⇨ @Zappix ⇦
November 29, 2018 8:04 PM
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Just setting up my Twitter. #myfirstTweet
November 29, 2018 6:58 PM
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Customers say response time is the most important factor in great customer service. @Paul_at_SN_CSM breaks down three key places where technology is slowing down those response times in his piece for @CustomerThink : https://www.zappix.com/resources/news/
November 29, 2018 3:25 PM
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According to @forrester , only 9% of companies have implemented digital capabilities that they think give them a competitive advantage. @_DaleRenner talks about how Personalization can transform #CX in his piece for @Forbes @ForbesTechCncl : https://www.zappix.com/resources/news/
November 28, 2018 4:43 PM
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Self-service technology is changing the #CX landscape. @PuruGovind explains the new era of customer preferences and how to build a great customer experience in his piece for @forbes @ForbesTechCncl : https://www.zappix.com/resources/news/
November 27, 2018 2:55 PM

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