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Zappix - Company Profile   (About Company Profile Pages)

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Overview

Zappix transforms the user journey during contact center interactions.
The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.


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Company News

Zappix, a provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach product.

February 8, 2024 7:08 PM
 330 
Zappix has partnered with OP360, a challenger BPO, to create a strategic alliance aimed at elevating their services and offering seamless customer experience solutions to companies of all scales.

May 31, 2023 9:32 AM
 671 
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Articles

When Michael's implemented Zappix Visual IVR during peak shopping season, the company experienced over 75% call containment, saved over $47k in 3 months, and prevented 13k calls from going to an agent.


May 30, 2018
 6243 

Contact Center Video News

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