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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
ZEDA is a UK IT services company, specializing in the development, maintenance and management of business-critical applications. Founded in 1976 and employing more than 300 staff, Zeda is a trusted supplier for many companies. ZEDA’s expertise encompasses Financial Services, Retail & Distribution and Telecommunications.Please Login (add)
Forward-thinking larger companies can achieve major benefits at a relatively low cost by deploying an effective knowledge management strategy within the contact centre and throughout the organisation. November 8, 2004 5:00 AM