Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
ZEDA is a UK IT services company, specializing in the development, maintenance and management of business-critical applications. Founded in 1976 and employing more than 300 staff, Zeda is a trusted supplier for many companies. ZEDA’s expertise encompasses Financial Services, Retail & Distribution and Telecommunications.Please Login (add)
Forward-thinking larger companies can achieve major benefits at a relatively low cost by deploying an effective knowledge management strategy within the contact centre and throughout the organisation. November 8, 2004 5:00 AM