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Zendesk - Company Profile   (About Company Profile Pages)

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Overview

Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication and social media, Zendesk provides the only professional-grade on-demand help desk. Combining the convenience of the web and agile support, Zendesk extends good help desk karma to any company, large or small, looking to offer beautifully simple online support that is flexible, rich and intuitive.
               
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Company News

NICE inContact [[Blocked Email]] free for 60 days to new customers
May 22, 2020 9:08 AM
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New product suites democratize service and sales software by making it easy to try, buy and use
March 6, 2020 11:30 AM
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Articles

The Zendesk Customer Experience Trends Report 2019 shows discrepancy between what customers expect and what companies are able to deliver
March 4, 2019
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New Customer Satisfaction Index from Zendesk reveals most satisfied customers by country, based on 65 million consumers in 137 countries
March 5, 2012
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A smooth customer experience calls for a tailored and proactive customer service, the kind that anti...
May 26, 2017
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Let’s say your e-commerce website sells unicycle repair kits. You sell about 600 kits each mon...
May 26, 2017
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Latest Tweets

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Our commitment as a company to be part of the solution. #BeAnAlly

June 1, 2020 10:57 AM
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"The coronavirus outbreak has spotlighted technology, customer services, communications, wellbeing and data." @Raconteur takes a look at the 5 jobs most likely to be in-demand after COVID-19: https://zdsk.co/2ZOgu4X
June 1, 2020 6:33 AM
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We have reached the end of season 1 but you can still catch up on the #ZendeskMorningShow on demand. Check out all 14 of the episodes at your leisure over a cuppa. https://zdsk.co/ZendeskMorningShow
June 1, 2020 4:55 AM
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We've partnered up with @inContact to support contact centers responding to changing customer demands. See how [[Blocked Email]] + Zendesk Support Suite = a fully virtual contact center. https://zdsk.co/2M6ZnTO

May 31, 2020 9:13 PM
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Your email open rate is pretty much exactly what it sounds like. Here’s how you know whether your open rate is good, and some ways to make it better. https://zdsk.co/EmailOpenRate

May 31, 2020 3:54 PM
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Meet some of our favorite furry employees working from home with their Zendesk teammates on this #NationalPuppyDay. 🐶 #lifeatzendesk

March 23, 2020 2:56 PM
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On March 24, we’re hosting #ZendeskRelater, our free global online event. Join us for special guests, fresh Zendesk updates, and industry predictions. Register now with the link in our bio.

March 12, 2020 12:51 PM
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Contact Center Video News

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