23-27 AUG (Online)
WOW What an Amazing Event
I have been to other conferences as well and this is different
Vendor: I like to know what others are doing with technology
WOW - Join this event!
This event is ....!!!
Stephen Abbruzzese Concentrix NZ on ContactCenterWorld Conferences
Jasmin Aksan Astro on ContactCenterWorld Conferences
Edna Pereira Astro on ContactCenterWorld Conferences
Marielle Lavapie IBEX Global on ContactCenterWorld Conferences
Saravanan Belusami on ContactCenterWorld Awards and Conferences
Shigetoshi Moriya SMBC Japan on ContactCenterWorld Awards and Conferences
Angela Wanodya Sawangi BCA on ContactCenterWorld Awards and Conferences
In ONE word what delegates said about our latest event!
Mohd Fauzil of Vads
Brian Flygare - Credit Europe Bank
Smart Service Queensland
Smart Service Queensland
DHL EXPRESS NZ LTD
Bank Central Asia
Livestock Improvement - LIC
PT Telekomunikasi Indonesia. Tbk
"I do like that it is
vendor free! Love the international flair! Like the special guests ... even more international representation than expected ... great job getting people from
around the world!"
superb event. Meeting global peers from all
over the world, sharing ideas and best practices was spectacular"
"Excellent best practice sharing floor, excellent opportunity to connect with a lot of new friends. ...
Best communication channel:) "
amazing event. We can learn something from other company especially for contact center industries...and we can connecting people "
"Hearing directly from the Doers
makes a big difference. Get best practices from the industry, develop knowledge from the CC industry"
"This conference represents an opportunity to better understand the industry in the areas and realities we don't know so much and an
amazing opportunity to networking with people all over the world with exciting backgrounds and experiences to share."
"This conference is
full of ideas and knowledge sharing.
Very good job and keep the spirit up"
"The environment is friendly , professional & non threating. You cannot compare this with others as
this is truly world class. You are among your peers & also among the best of the best. You can learn new things or validate what you are doing right."
"What a great day...
Creating networks..... It's really a great opportunity to be here... Thanks a lot Contact Center World Team..."
Amazing and great event
Good opportunity to understand best market practices and
expand social networking."
"Good opportunity for us to know our counterparts from other countries in the call centre industry and
learn the different practices in the various centres."
A lot of new ideas of best practice from the best in industry"
Enormous amount of ideas and inspirations, also great networking"
"I really enjoyed the conference as it
exceeded my expectations. I got a lot of takeaways from it. You really do put on a good show and I do like that it is
different to traditional conferences "
"I would encourage people to step out of their comfort zone &
attend the conference, open your mind & hearts to the opportunities that can be found by participating. It's an
uplifting, educational & fun event!"
"The event far surpassed my expectations and is
the most valuable contact centre conference I have attended. It was wonderful to be in a room with people who are working in the same industry, who face similar challenges & who have come up with innovative solutions."
"If you want to get the latest in best practice from the professionals, & at the same time network & meet others in this exciting environment we work in, then
this is the conference to attend!"
"An event whereby
all Contact Center industry experts gather to share & learn best practices from each other. A place where you can compare if your center can do differently from others & how you can elevate your current performance level."
"Having attended many contact centre forums, I was pleasantly surprised, & also a little exhausted with the
volume of useful information I obtained from this event. Three full days of presentations saw me write
38 pages of notes, which is easily the most feedback I have ever taken away from an industry conference."
"Contact Centre World is a great opportunity to
hear first hand from other managers how they operate, where their challenges are & to learn what works. It concentrates years of development & presents the outcomes in a concise format in a short period of time. It also allows you to get new ideas from some very innovative people."
"Yes. It was the most profitable conference for us. We learnt best practices of the global standard.
We think there is not another conference as good as this. Yes. It was the most profitable conference for us."
"I attend the odd Contact Centre conference form time to time. It's always the same speakers & they or their organisation are not necessarily the best at what they do.
You only have the best so it is truly value for money!
"I believe that this event is
truly a platform where it is not vendor-driven but for industry practitioners who are passionate about what they do to share & inspire others."
"If you work in the Contact Centre industry - then
get- involved with ContactCenterWorld - the conferences are awesome in terms of sharing Best Practices."
"It has been another awesome day.
Fantastic presentation by respective presenters."
"What a fantastic night to end the week. Congratulations to all and looking forward to
sharing some great tips with my Optus team!"
"H. Day 4 - it has been great for me so far.
I made many new friends and learn new things which I can use back. Thanks to Contact Center Worl for organising this event. I will always cherish these nice memories."
Attend the event and you could qualify for this prestigious certificate awarded just 4 times a year to show off your knowledge. You will get a certificate and logo valid for 2 years to add to your professional collection. Your colleagues and peers will see you as a contact center superstar as you will also have access to information, ideas, videos from presentations and a fantastic network exclusive to this event - fellow professionals you can ask for advice!
We created a fantastic online platform to share presentations, help members network and also have useful tools like online workbooks. Unlike some events, we use our own technology and integrate everything to your membership (you get free membership with a conference ticket!) so its seamless and no need to download plug ins (no security blocks) or set up an account. Also, we connect you with other delegates and they stay with you unlike some events where you only connect for the event then lose them!