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ContactCenterWorld.com
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Istanbul, Turkey
June 19-22, 2023
Rendar Mahardhika Putra - Head of Contact Center at Coca-Cola Europacific Partners Indonesia on ContactCenterWorld.com Events
Candido Ferreira - Director at ManpowerGroup Portugal on ContactCenterWorld.com Events
Dian Sahri Ramadhan - Manager at PT Bank Central Asia Tbk on ContactCenterWorld.com Events
Via Rahma - Manager at PT Bank Central Asia Tbk on ContactCenterWorld.com Events
Neo Marinyele - Senior Call Centre Manager at Multichoice SA on ContactCenterWorld.com Events
Limited time only!
Limited time only!
"I do like that it is vendor free!
Love the international flair! Like the special guests ... even more international representation than expected ... great job getting people from around the world!
"
"Excellent best practice sharing floor, excellent opportunity to connect with a lot of new friends. ...
Best communication channel:)
"
"Hearing directly from the Doers makes a big difference
. Get best practices from the industry, develop knowledge from the CC industry"
"This conference represents an opportunity to better understand the industry in the areas and realities we don't know so much and an amazing opportunity to networking
with people all over the world with exciting backgrounds and experiences to share."
"The environment is friendly , professional & non threating. You cannot compare this with others as this is truly world class.
You are among your peers & also among the best of the best. You can learn new things or validate what you are doing right."
"What a great day... Creating networks
..... It's really a great opportunity to be here... Thanks a lot Contact Center World Team..."
"Great Day! Great Event!!
"
"It has been a great week
, thanks everyone for the inspiring presentations!"
"It's a good experience to be there and see new ideas
"
"The take back from the event was fantastic. You get to meet different people from different cultures. You get to exchange ideas with industry leaders. This event allowed me to grow
as an individual . "
"I did not expect such an event it exceeded my expectations
, well done. It was absolutely an amazing experience. You learn a lot from it and you are able to network with the right people.
"
"This is a great opportunity to benchmark
industry standards, gain new information and network beyond. "
"The best practices shared
and networking opportunities that present themselves is awesome.
Raj and Team, well done, The event was incredible
and i must say it really did it for me!!"
"This conference was an opportunity
for many call center professionals to express and showcase
what they are doing. "
"Very well organized
, friendly atmosphere, structured and promoting to get out of comfort zone and build warm relationships. Such a good example enabling people to interact "
"Inspired a lot from the people participated. I contacted most of them and took back tips for improving rewarding system, performance and customer satisfaction KPIs. Friendly atmosphere in an event that looked like Oscar's finals
"
"Awesome conference, very insightful.
Great tips and ideas.
"
"Here I saw people who are dedicated and enthusiastic in their work
. People who love their work presenting with honesty what they are doing, what is working and what is not."
"Excellent event, excellent organization and excellent best practices sharing
. Thank you so much for this week!"
"The event was even better than I expected
, as I could learn from other people's projects from all over the world and have the chance to network."
"Overall experience was excellent
, could not ask for more."
"Learn the best pratices from the best in the industry - it's an enriching event to everyone.
"
"It's a great way of meeting people from other countries and other sectors but who face the same challenges as we do on a daily basis. It's a great way to see what other companies and contact centers are up to and to get some very good ideas that you can decide to implement yourself and raise your own bar.
"
"Excellent opportunity to learn and get tips
from other colleagues from the industry!!"
"Thank you so much for this! Awesome experience
"
"I liked the diversity of the businesses represented by the attendees & the similar job but differ in many ways we do on daily bases. I learnt a lot
about the novelties & way of managing employees, career & professional development of employees."
"The fact that everybody takes a full participation (or at least has the opportunity to do so) & shares concerns, challenges & lessons learned is a key differentiator.
"
"A must attend conference
if you are serious & want to improve the service currently delivered to your customers. Top tips for everyone on how to improve your business, your people & your service."
"This is an event where you can listen to the best practices in the industry, share your experience & network with the professionals of the industry.
Everyone is so willing to share what they are doing, so you can benefit as much as you want."
"It was an amazing conferences & learned many new ideas, I strongly recommend to everybody
... It was an amazing conferences & venue. If you 'd like to make benchmarking, to find your development areas, to meet with new people & share your best practices, your ideas your tips. this is the right place you should be"
"The event it's been very interesting because we had the opportunity to share best pratices with the best performers in the industry"
"ContactCenterWorld conferences are a great way to open your mind and increase your knowledge of the Contact Center Industry. It is a great way to share
your own experience with the rest of the world."
"This is the event to attend
if you are passionate about the contact centre environment & you wish to get practical hands on tips from peers in all areas of the industry. I do not attend any other conferences or events anymore.
"
"This is a perfect opportunity
to see best cases in the industry and to meet with different people from different countries/cultures and exchange ideas. Every year, it inspires me
with new ideas to implement"
"Fantastic conference
- amazing networking abilities, it was a real pleasure!"
"Excellent networking opportunity and a conference where you can learn whats happening in the industry. Contact center World is the oxygen of the industry.
Resisting change is like holding your breath, if you persist, you die so attend and learn from your peers."
"The openness of all presenters was refreshing, and it was a pure best practice event.
There's no point in re-inventing the wheel when so many great best practice ideas and initiatives already out there, and are freely available during the course of this conference... plus you won't be pestered by vendors!
"
"This event tops all previous events i attended.
Cannot name them but they were in sweeden, france, Jordan, and two other countries but this one is more serious ... the most enjoyable, yet condensed learning experience in the contact center world"
"It was an amazing event
- very well organised - professional - nice ideas to implement - & lots of fun :)"
"Attended contact centre world Emea conference in London. Well organised Raj and some great presentations.
"
Attend the event and you could qualify for this prestigious certificate awarded just 4 times a year to show off your knowledge. You will get a certificate and logo valid for 2 years to add to your professional collection. Your colleagues and peers will see you as a contact center superstar as you will also have access to information, ideas, videos from presentations and a fantastic network exclusive to this event - fellow professionals you can ask for advice!
Limited time only!
Feature / Benefit |
This event |
The other one(s) you are considering |
---|---|---|
Every Presenter must share a minimum of 10 best practice tips | Most presenters share 10. You may get up to 1000 ideas from this event | Many speakers at other events tell you what they do NOT how so you don’t learn as much as ours |
Every presenter is an award winner | Some have won global awards year after year | Very unlikely |
You have access to all presentations for days you attend for up to 1 year | You have full access on days your ticket covers | ? Some do, most don’t |
No sales pitches from vendors / sponsors | Unlike other events our agenda is packed with speakers not here to sell | Most events have sponsors who are there to sell their solution as a keynote or pitch |
18th year of events (credibility) | This is not a new event – its established and credible | Some new events make lots of claims! |
From the Global Association for our industry and not just an event company | We are 100% dedicated to our industry | Many events are from ‘event’ companies or operate in so many sectors unlike us |
100% delegates recommend this event | Time and time again we get rave reviews | ? |
Get to network with fellow delegates and presenters | We network you on OUR website so you have 100% access 24/7/365 to your network | Some use 3rd party platforms and once the event is over you lose contact |
Get a Certificate in Contact Center Best Practices | If you are exposed to the best you deserve a certificate to show you know tactics and strategies many others don’t | ? |
Limited time only!
"There is a from all parts of the world that will help you in your industry and "