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Check out The Most Innovative, Highly rated Contact Center World Events EVER!

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Advisory BoardTop Industry professionals helping direct our event strategy

Our advisory board is made up from leading industry professionals who have participated in our events and helped us to create a unique learning experience. They include:

Yuichi Ikusawa

Executive Manager

NTT Solco Corporation

Maria Emilia Alves

Head Change Management Customer Service

NOS

Pedro Gomes

Chief Operating Officer

Teleperformance Portugal

Steve Pels

Director

Contact Centre Action

Pushpalatha Balan

Global Head

QNet Malaysia

Ege Esbeoglu

CEO

Desmer Iletisim A.S.

Saravanan Belusami

General Manager

VADS Business Process

Grace Heny

Director

Contact Center Indonesia

Sandra Matos

General Manager

ContactCenterPortugal

Antoine Mentha

Senior Director

Desjardins Card Services

Khaled Ramadan

VP - Head of Alternative Delivery Channels

Bank Aljazira

Roy Gaunce

Director, Customer Service and Contact Center Operations

Humana Government Business

Andy Barker

Director

Andy Barker Coaching Ltd

DELEGATE TESTIMONIAL VIDEOSDelegates Share their thoughts on these events from ContactCenterWorld.com

Ayu Tresnalestari Bank Negara Indonesia on ContactCenterWorld Conferences

Edna Pereira Astro on ContactCenterWorld Conferences

Sagain Roongruangrong Siam Commercial Bank on ContactCenterWorld Conferences

Stephen Abbruzzese Concentrix NZ on ContactCenterWorld Conferences

Jasmin Aksan Astro on ContactCenterWorld Conferences

Marielle Lavapie IBEX Global on ContactCenterWorld Conferences

Saravanan Belusami on ContactCenterWorld Awards and Conferences

Shigetoshi Moriya SMBC Japan on ContactCenterWorld Awards and Conferences

Angela Wanodya Sawangi BCA on ContactCenterWorld Awards and Conferences

In ONE word what delegates said about our latest event!

Mohd Fauzil of Vads

Westpac Group

Teleperformance India

DHL Singapore

michael-iinet

Brian Flygare - Credit Europe Bank

Astro

Smart Service Queensland

Bank Central Asia

SingTel

SingTel

PT Telekomunikasi Indonesia. Tbk

VADS BPO

Smart Service Queensland

Astraworld

DHL EXPRESS NZ LTD

Livestock Improvement - LIC

Teleperformance India

iiNet

Singtel Optus

China Telecom

NAB

Westpac

DHL Singapore

Sykes

Pizzahut

keyeur-trivedi-pccw

peter-ng-hkjc

steve-tassone-iselect

heath-lee-ocis

asad-butt-ufone

chris-lejmanoski-csc

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