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Advisory BoardTop Industry professionals helping direct our event strategy
Our advisory board is made up from leading industry professionals who have participated in our events and helped us to create a unique learning experience. They include:
Vidyavathi Sagathevan
Quality Manager
Temi Fagbuaro
Customer Experience Officer
Sushil Pokharel
Head , Customer Service Division
Bash
Manager Customer Service
Ayush Rikhari
Founder
Zakaria AbuKafyeh
Contact Center Director
Jonathan W
CTO
Charles Morgan
Vice President, Sales
Asad Qasmi
Head (VP) Customer Experience
Karan Chatlani
India Site Lead - Learning and Development
Brian Flagg
Senior Manager
Mohammed Rameez Rizvi
Senior Analyst
Haroun
Assistant Branch Manager
Vidyabhushan Choubey
Cto Production Assurance Analyst
Ahmad Altarawneh
Senior Transformation Consultant, Digital Transformation, Pioneering & Excellenc
Martin H. Sabag
VP Product
Oscar Luis Marruenda
Responsable de Contact Center
Raghunandan M N
Director & Global Head - WFM
Claudio Costa
Consulting, Strategy and Advisory Senior Director
Johnaton Dorasamy
Head of Direct Sales
Kendall Williams
Sr. Vice President of Operations
Edward Sklar
Chief Operating Officer
Harold Bautista
Founder & CEO
Md. Mahmood Sufi
Customer Experience Business Partner
Kathy William-Botrous
Sr. Executive Director
Rajrupa Raghavan
Project/Product Owner-Manager
Rogério Ferreira
Vice President Client Solutions
Uche Joy
Customer Service
Samuel Rivas
AVP Contact Center Manager
Charlotte Wood
Senior Manager, CX
Jephin Mathew
Head of Operations
Dishant Banga
Sr Data Analyst
Steve Mitchinson
Director
Graeme Provan
Head of Delivery - APAC
Cenk Soyak
Founder & CEO
Latha Thamma reddi
SR Product and Portfolio Manager
Bikram Kumar Singh
Founder, President & CEO
Jaya Saputra
Operations Governance, & Partnership Senior Lead
Dipto Ghosal
Chief Executive Officer
Jeh Daruvala
CEO
David Lee
Director - Central Outreach and Engagement
Luanne Lo Monte
Director, Customer Care
Krishnakumar Sivagnanam
Solutions Architect
Lipika Banerjee
Educationist
Sonelle Buys
Director
Hardiyanto Tato
Loyalty Management Manager
Godfred Ani Amponsah Appiagyei
Executive Director
Yahya Badawy
Business Development Partner
Richard Blank
CEO
Raushan
Assistant Manager - Inbound Call Centre
Metin Tiryaki
Contact Center Consultant
Grace Heny
Director
Jason Mercer-Pottinger
RTS Operations (Call Center) Director
Diana Syahriyanti
AVP
Joe Holt
BPO Operations
Gordon Bell
Learning and Development / Regional Training Manager
Jo Anne Ng
CSM Assessor, Coaching & Consultancy
Frank Mona
Consultant
Vinu Rajendran
Director
Cheryl Paul
Head of Client Services
Vijay Puppala
Principal Solutions Consultant
Heverton Anunciação
CRM, Data, Digital Transformation and CX Project Manager, Mentor