Agenda Detail Collection
Delegate Comments
| | Kidney Health Australia | 4 Yrs in the industry.
Ana Ferreira | Telemarketing Operations & Projects Manager Iberia | Metlife | 23 Yrs in the industry.
Angie Tay | Country Director | Teledirect Pte Ltd
Antoine Casgrain | General Manager - Contact Centres | St George Bank
Arman Hazairin | Solutions & Business Development Director | Garuda Indonesia | 12 Yrs in the industry.
Astrid Mardagiono | Senior Officer | Bank Indonesia | 5 Yrs in the industry.
Cheryl Paul | Head of Customer Contact | AIA Berhad | 20 Yrs in the industry.
Claudia Hawkins | Sr. Leader, Customer Experience & Loyalty | Whirlpool Corporation | 15 Yrs in the industry.
Derek Chan | Telebet Support Manager | The Hong Kong Jockey Club | 26 Yrs in the industry.
Edna Pereira | AVP, Resource Management, Training & Admin | Measat Broadcast Network | 30 Yrs in the industry.
Ekaterina Osina | CEO | Teleperformance | 19 Yrs in the industry.
Evi Riawati | VP | PT Bank Mandiri Persero Tbk | 23 Yrs in the industry.
Heath Lee | CEO | OCIS Fiji
Janice Valicia | Analyst | PT VADS Indonesia | 10 Yrs in the industry.
Joanna Thomas | Executive General Manager - Sales and Operations | iSelect Pty Ltd
Mahmud Bin Alam | National Customer Service Manager | DHL Express Bangladesh | 16 Yrs in the industry.
Martin Sizer | General Manager - Service Centre Operations | Cummins South Pacific
Merrilyn Kinder | Marketing & Comms Specialist | AMP
Pauline Low | Senior Manager and Head, Contact Center | NTUC Income | 21 Yrs in the industry.
Reuben Canagaratnam | Vice President, Caribbean Contact Centres - English & Spanish | Scotiabank Group- Jamaica | 14 Yrs in the industry.
Rozinah Anas | Project Director | Telekom Malaysia
Sam Zuccarello | KPI Manager, Human Resources | Optus | 19 Yrs in the industry.
Saravanan Belusami | General Manager | Vads Berhad | 17 Yrs in the industry.
Stephen Abbruzzese | Delivery Executive | Concentrix New Zealand | 6 Yrs in the industry.
Sue Coe | Contact Centre Manager | Shine Lawyers | 3 Yrs in the industry.
Takeshi Nakamura | Head of Cutstomer Services | SMBC Nikko Securities Inc | 15 Yrs in the industry.
Tapas Howlader | Customer Contact Center Manager | DHL Express Bangladesh | 15 Yrs in the industry.
Valerie Sujobert | Global Service Delivery Manager | Cisco | 21 Yrs in the industry.