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ContactCenterWorld.com
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Istanbul, Turkey
June 19-22, 2023
HEAR FROM THE BEST IN THE REGION INCLUDINGSOME OF THE COMPANIES SHARING BEST PRACTICES AT THIS EVENT
South Africa 
DSG offers integrated 24/7/365 On-Demand Customer Experience Services that delivers measurable results for an Always-On World. DSG’s unique approach across the management of people, process and technology ensures that Customer Experience solutions delivered are effective and consistent across all communications channels. This implies that our strategic goal is that of remaining cost effective and flexible including a “pay per use” model. DSG’s substantial investment in enabling technology, processes and skilled people, result in applying Customer Experience models that deliveries a predictable monthly cost base, underpinned by committed Service Levels and supported by skilled resources. Our operating model has seen the implementation and execution of successful Customer and Digital Experience strategies that seeks to improve customer retention, reduce the cost of service, whilst leveraging digital enablement to enhance Customer Experiences.
South Africa International Outsourcing - Sales & Retentions providers .Ec3 may not be the biggest, but being owner-operated for the past 10 years has meant that commitment and passion to service excellence has not waned. The story of us starting in a garage with 2 agents is true, and we have grown organically over the years consistently delivering outstanding returns for our partners. Are we a contact center? Yes, but we are a PEOPLE-FIRST business before anything else. Growing leaders and uplifting the community around is our guiding obsession. Our values continue to be our compass, meaning that unless a partner is a FIT for us, we would rather not do business.
South Africa MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business, which has been in operation since 1995.
Turkey 
At Pusula Call Center, our customers' requests for operational excellence, sustainable services and offering appropriate solutions in accordance with customer price are met with are experience since 2009. We offer business models and professional solutions beyond the expected service.
Portugal 
Teleperformance SE (TP) is an omnichannel company headquartered in France. The company provides customer acquisition management, customer care, technical support, debt collection, social media services, and other services.[1] It operates in 88 countries and serves 170 markets
Turkey Türk Ekonomi Bankasi (TEB), a financial institution in the Turkish banking sector, started its banking activities in 1927. With its ever-expanding branch network and wide range of products and services, TEB continues its brokerage operations in a set of different financial fields such as investment, leasing, factoring and portfolio management. After its public offering in February 2000, TEB became the partner of BNP Paribas in February 2005. TEB, with its partnership of BNP Paribas, expanded its expertise in corporate, commercial and private banking to retail banking, small business banking and SME banking. As of February 2011, TEB and Fortis Bank A.S. completed their legal merger under TEB brand.
South Africa
Service Industry
South Africa
Service Industry
South Africa
Cable TV/Entertainment
Turkey
Service Industry
Portugal
Service Industry
Turkey
Banking / Finance / Credit
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