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13-16 SEPT (Online)
The line up for 2021 is being developed - check back later for the confirmed list
abcallcenter ( SAFIR AB ARAM Co.) as outsourcing Contact Center & BPO, using Technical and expertise substructure?s along with associated worthwhile Managerial experiences which are presents of the past years, will provide Valuable Services at discretion of customer oriented Companies and organizations interested in change and transformation. AbCallcenter as Contact Center utilizing Pro-transformation spirit of Management, has acted upon cognition of the demands of the companies and manufacturing, trading, serving, industrial and other organizations, and In the alignment of attainment of the best, has tried to prepare all necessary supporting & technical substructures.
Absa CIB is a pan-African bank, serving global and Africa-based multinationals, public sector and institutional clients.
Adelina Call Center was established in July 2004 in Ukraine to help our customers to gain and retain clients using modern marketing & communication technologies, providing professional outsourcing call center inbound/outbound services in Ukrainian, Russian, Kazakh, Belarussian, Polish, English, Spanish, German, Turkish and Italian languages. Today our team of more than 2000 employees provides a whole range of services in the following directions: - Business Process Outsourcing for various business segments, including financial institutions, telecom providers, e-commerce, embassies, FMCG, TV-shops marketing agencies, etc.; - Consulting to improve Customer Service and Sales results; - Mystery Calling & Mystery Shopper for quality assessment; - Outstaffing with a full cycle of paperwork; - Software development & coding for Call Center needs. We guarantee a high level of reliability working on 7 independent call center sites located at Kyiv, Lviv, Kharkiv, Belgorod, Minsk & Almaty.
Aegon N.V. is a multinational life insurance, pensions and asset management company headquartered in The Hague, Netherlands. At the end of 2012, Aegon companies employed approximately 24,000 people worldwide, serving millions of customers.
Since its foundation in 1948 Akbank has grown to become one of Turkey's largest private banks with total consolidated assets of approximately US$92 billion at the end of 2012. Its wide range of retail, commercial, corporate, private and international financial services, combined with state-of-the-art IT systems and experienced staff has positioned Akbank among the most profitable financial services institutions across Europe.
From the very beginning, AWNIC has centered its business around people. AWNIC inovates solutions to help manage risk in ways that meet the needs of the customer and the market. Now, with +20 years of solid experience in servicing the UAE insurance market, a strong capital base of 207 million AED, and the support of a panel of internationally renowned reinsurers. The Company is proud to be rated BBB+ by S&B global ratings and to have been recognized by the UAE’s insurance regulatory body for 2 consecutive years for its transformative digitized and smart technology.
Borusan Otomotiv, founded with the partnership between Borusan Holding and Giwa Holding operating in Germany has been the Turkey distributor of BMW. With the addition of BMW Motorrad in 1992, Land Rover in 1998, MINI in 1999 and Jaguar in 2014; the range of Borusan Otomotiv has expanded.
CallForce has been a Contact Centre Recruitment and Human Resources Solutions Provider to top corporate clients and government departments within South Africa since 2000. Our national presence and expertise assist us in retaining our competitive edge by delivering innovative client solutions.
Call center providing customer support for proprietary and client financial products
Debt-IN are providers in debt recovery and assist in rehabilitating our clients customers. By using customised solutions supported by the latest technology, we follow fully compliant debt collection processes, offering debtors a selection of payment channels. We negotiate with debtors to settle their debts responsibly while still being able to sustain a living, and substantially improve debt recovery rates and net cost savings for our clients. We believe in cultivating relationships with our debtors by creating trusting relationships and being contextually and empathetically aware of each of our client and their customers unique needs. Lastly we believe in balancing the needs with that of our debtors and those of our clients and are POPI compliant and ISO27001 certified. We are empathic, we are caring, and we are passionate about helping our debtor adopt the right payment behaviours.
DHL is part of Deutsche Post DHL and is the Logistics Company for the world. DHL is the global market leader in the logistics industry. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics, and international mail services to its customers. DHL's global network composed of more than 220 countries and territories and more than 300,000 employees worldwide, it offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management, and education.
Dimension Data is a specialist IT services and solution provider that helps clients plan, build and support their IT infrastructures. Dimension Data applies its experience in networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services to create customised client solutions.
Discovery provides innovative and unique financial services and assurance products.
Dubai Electricity and Water Authority provides Electricity and Water for the Emirate of Dubai.
International Outsourcing - Sales & Retentions specialists.Ec3 may not be the biggest, but being owner-operated for the past 7 years has meant that commitment and passion to service excellence has not waned. The story of us starting in a garage with 2 agents is true. Organically we slowly grew with our partners and moved into industrial sized premises in Avoca, Durban. ?Nothing flash about this area, but it was chosen because of the convenience for our loyal staff, and also because we we could pass the savings of overheads across to our partners. Re-investing in a sustainable manner has resulted in our buildings being standouts in the area, uplifting the locals and being a shining light for urban renewal amongst the urban decay. Our staff are secure in a space which is the envy of many with good acoustics, air-conditioning and room to breathe & chill. World class training and career development of our staff is what we strive for, and often shows up in larger operators poaching them. C'est la vie.... because not investing in our people for fear of this happening is just not in our DNA. What do you get by partnering with us? 3 words: COMMITMENT, CAN-DO and ?EXCELLENCE
Huawei is a leading global information and communications technology (ICT) solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end advantages in telecom networks, devices and cloud computing. We are committed to creating maximum value for telecom operators, enterprises and consumers by providing competitive solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population.
South African BPO
The Customer Relations Center, ING Bank's telephone banking unit, offers customers an extensive menu of options and operations 24 hours a day 7 days a week on +9 0850 222 0 600
Provide high quality and high technology customer service to clients
Merchants, a Dimension Data Group company, is a provider of bespoke outsource contact centre solutions, operating in South Africa and has a 35 year track record of delivering customers contact centre solutions for a variety of blue chip organisations, globally.
The Ministry of Human Resources and Settlement strategy was formulated based on UAE Vision 2021, and through its initiatives the Ministry has expanded to achieve the government's strategic objectives Foremost among them is increased efficiency, flexibility and productivity in the labour market, as well as taking into account international standards and conventions in the organization of the labour and labour sector. Our strategic plan at the Ministry of Human Resources and Settlement aims to create and equip the UAE labor market by enabling national competencies to work in the private sector, building a comprehensive system to protect labor rights and ensure the interests of employers, as well as providing outstanding services to customers, bringing the UAE to the forefront as one of the best destinations for living and working in the world, enshrining security and stability in a country with a multicultural and ethnic social fabric, making the UAE a safe haven for international investments and companies.
Najm for insurance services is a closed, unlisted joint-stock company established in 2007 as the result of cooperation between the Saudi Central Bank (SAMA) and the General Department of Traffic in aims to promote the vehicle insurance sector in the Kingdom of Saudi Arabia. Najm started operating through a group of services including accident review, damage assessment, and insurance claims and added in 2009 minor accident review for vehicles insured in Saudi Arabia. Najm also offers a complete range of solutions and services for citizens, residents, and visitors in the Kingdom, and serves 40 Saudi cities through a skilled workforce specialized in reviewing accidents and addressing consequent losses, damages, compensations, claims, and other insurance-related services. With the emergence of Vision 2030 and its ambitious targets, Najm continued the pursuit of its development journey in line with two of the Vision’s key programs, first achieving a comprehensive digital transformation across all its services, and second developing and enhancing the quality of life in the Kingdom. Najm also restructured its entire work strategy by adopting world-class professional and marketing standards to develop a work model parallel to the Vision’s targets.
At Pusula Call Center, our customers' requests for operational excellence, sustainable services and offering appropriate solutions in accordance with customer price are met with are experience since 2009. We offer innovative business models and professional solutions beyond the expected service.
Saudi Electricity Company
Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency and deliver better experiences for their customers. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing and voice biometrics technologies. Sestek helps organizations to; -Increase efficiency and performance -Get insightful data to improve business flows and customer experience -Run more secured and fraud-free operations
Tele2, mobile operator, appeared in Russia in 2003. Today the company provides the service in 67 regions for 44,6 mln of subscribers. Company products are simple and comfortable tariffs for both individuals and business entities. Tele2 ensures high quality service as well as high level of customer service. Tele2 Russia is a provider of NPS index (Net Promoter Score). Realizing the strategy “Lifestyle enabler” the company steps over the telecom industry and creates a new ecosystem of mobile service. In partnership with companies from different industry Tele2 introduces innovative products which reflects customer’s preferences and support their lifestyle.
Türk Ekonomi Bankasi (TEB), a financial institution in the Turkish banking sector, started its banking activities in 1927. With its ever-expanding branch network and wide range of products and services, TEB continues its brokerage operations in a set of different financial fields such as investment, leasing, factoring and portfolio management. After its public offering in February 2000, TEB became the partner of BNP Paribas in February 2005. TEB, with its partnership of BNP Paribas, expanded its expertise in corporate, commercial and private banking to retail banking, small business banking and SME banking. As of February 2011, TEB and Fortis Bank A.S. completed their legal merger under TEB brand.
VeriCall Ltd is an outsource contact centre specialising in subscription sales and customer management. With 10 years experience managing Pay-TV contact centre solutions including event based solutions, Vericall can help you deliver customer service while driving revenue with sales through service. At VeriCall’s Engagement Hub we provide you with solutions that can work with any size of company from Micro to SME to Enterprise.
Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.S. on May 24, 2006. Now the second largest mobile operator in Turkey, Vodafone has 23,000,000 subscribers. As England's first GSM carrier, Vodafone made the first mobile phone call on Jan. 1 1985. Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings.
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
For more than 20 years we’ve been proven that credible customer engagement is the core of a successful business. Who is VOXYS? - 20+ years of experience. We guarantee an individual approach and the best client support. - Circa 1/3 of the Russian outsourced contact center market. The biggest Russian and international brands trust us. - 33 cities. We see it important to have a wide net and develop the economies of Russian regional centers. - 8000+ employees. We care about our team members and provide the best working conditions, and we’re always welcome to see new ones. Join our team! - 1 000 000+ multi-format interactions per day. We integrate into the partner team and work with challenges from within.
The Foreign Trade Bank (Vneshtorgbank) was established in October 1990 with the participation of the State Bank of the RFSR and the Ministry of Finance.
Webhelp is a Paris-based international customer relationship management group. Webhelp engineers customer experiences on behalf brands, and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross more than 35 countries and more than 140 customer experience hubs.