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Elevate Your People, Performance & Results To World Class Levels With Ideas, Tips, Innovations & Networking With The Best In The Region

28th NOV - 2nd DEC - The Westin Dragonara Resort, Malta

Hear from some of our presenters BELOW ARE A FEW OF THOSE PRESENTING AT THIS EVENT!

Bruno Vidinha

Bussiness Unit Manager

Aditya Cakrawidya

Assistant Vice President IT

Sean Hammerle

Chief Operating Officer

Benedicta Mega Haryanti D


Joey Chan

Senior Channel Infrastructure Manager

Watch Our Video

Alana Goodinson

Call Center 2

Rendar Mahardhika Putra

Head of Contact Center

Feliana Ma

Associate Officer

Octariandry Shavita Putri


Nicke Vinadia Putri

Assistant Manager

Faldy Yudy

Operational Manager

Dewi Paramita

Assistant Manager

Kezia Amelia Putri

IT Specialist

Angela Wanodya Sawangi

Department Head

Bunardy Julio Pranata

Customer Operations Officer

Nugroho Agung Prasetyo


Saiful islam

Director of Information Systems and Technology of Tresury

Ray Rong

Assistant Vice President, Contact Center Share Services

Watch Our Video

Ana Felizardo

Quality Technician

Jennifer Stefanie Nugraha

Assistant Manager

Endra Rachmawan

Sr Officer III B2C Loyalty Program

Pedro Gomes

Chief Client Solutions Officer

Watch Our Video

Vicky Luo

Assistant Vice President - Change & Innovation

Watch Our Video

Hendro Nugroho Herdijanto

Manager Digital Channel Management

Dian Sahri Ramadhan

Assistant Manager

Roberto dos Santos

Operations Manager

Ellisa Kristiana

Service Development Officer

clint waltman

CMO (Chief Meaning Officer)

Zachary Caruso

Business Pro Analyst I

Ming Yan

Assistant Manager, Wealth & Personal Banking

Watch Our Video

Imelda Imelda


Watch Our Video

Kukuh Wahyu Prasetyo

Workforce Management

Yoserizal Yoserizal

Talent Acquisition, Internal Communication and Culture Management

Fadil Mahetza Hardanto

Customer First Squad

Sadamsyah Martunus

HR Professional

Maria Wibisono

Vice President

Fuji Manisha Kacariboe

Assistant Vice President

Clarissa Lie


Marlon Samson

Executive Head: Customer Care

Wennie Clarissa

IT Specialist

Arik Dediyono


Roy Kwong

Senior Manager, Contact Centre Channel Experience and Optimization

Watch Our Video

Elisa Mendonça

Training & Knowledge Manager

Vicky Wahyu Saputra


Aprialdi Hendryana


Ary Maulana

Officer Call Center Operation

Silvana Campelo

International Projects Coordinator

Muhamad Syofrinaldi


Hidayani Hidayani


Maria Bradbury

Senior Manager, Customer Care

Alexandre Ribeiro

Training Manager

Ilídio Vieira

Production Director

Muhammad Hasyim

IT Analyst

Lorraynne Miranda

Sales Supervisor/ Team Leader

Watch Our Video

Sauma Adam Saputra


Reni Septiana

Executive Vice President

Via Rahma


Sara Ramalho


Watch Our Video

Albin Satria Hendrata

Service Capability Development Head

Andre Djuarsah

Assistant Vice President

Vika Indriani


Wynona Raissa

Strategic Operations

Andi Arifin

Regional Sales Branch Manager

Meric Gülgün

Operations Manager

Watch Our Video

Lisbeth Tampubolon


Ignasius Suryo Wibisono

Associate Officer Trainer

Hery Septiadi

Senior Lead Customer Experience

Elisabete Mestre

Business Transformation & People Engagement Manager

Watch Our Video

Romi Vander Hasiholan SIbarani


Jim Thomsen

VP of Customer Success

Dameria Gultom

Vice President

Melia Astrini

Competitor Intelligence Lead

Ana Sanches

Vice President of Diversity, Equity and Inclusion

Watch Our Video

Uke Nindya Anggraeni

Assistant Manager

Kharisma Hilmi Rasyidi

Operations Manager

Laras Avisha

Customer Operations Lead

Edwin Junior

Contact Center Officer

Lucas Fuentes

Vice President of Training and Development

Alvine Stefan Widjaja

Branch Manager

Tanay Tunçsoy

Project Manager

Sapto Panglipur

Assistant Vice President

Cristiana Rodrigues

Senior Manager of Service Center & BPO

Rini Ega Mayanti

Solution Assistant

Helder Gama

Contact Center Manager

M.Rizky Panji Indra

Assistant Vice President

Rahardian Luthfan

Assistant Manager

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