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Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Westpac Banking Corporation



Sr. Manager
Walmart



Senior Director Customer Sales & Service
Art.com



Director of Learning, Development and Quality
Affinion Group



Director of Learning, Development and Quality
Affinion Group



Senior Director
Desjardins



Sitel US



Billtrust



Client Services Manager
Billtrust



President
CGS



ListenTrust



Manager
DHL Express (US)



Senior Director
Desjardins



Resource Management & Analytics Manager
Amway



Director, Communications
Blue Ocean Contact Centers



Sr. Manager, Benefits Service Team
Walmart



Director
Desjardins



Digital Channels Director
Oi (telecommunications)



Site Director, Moncton
Sitel Canada



Director, Customer Service and Contact Center Operations
Humana, Inc.



Director, Communications
Blue Ocean Contact Centers



Director, Business Innovation
IHG



Digital Channels Director
Oi (telecommunications)



Site Director
Concentrix Canada



Special Channels Senior Lead
Accenture



Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Assistant Vice President Client Relations
Oppenheimer Funds



Director, Kansas City Call Center
CVS Caremark



Director, Customer Care
Loyalty One



Project Director
Credit Protection Association



Billtrust



Assistant Vice President
New York Life



Manager, Customer Care
CVS Caremark



Director, Systems Development and Delivery
CVS Caremark



Director of Contact Center Operations
Agero



Founder/ CEO
ListenTrust



Associate Director
MassMutual



Director
Orion Contact Center Services



Vice President
New York Life