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Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Westpac Banking Corporation



Sr. Manager
Walmart



Director of Learning, Development and Quality
Affinion Group



Senior Director Customer Sales & Service
Art.com



Director of Learning, Development and Quality
Affinion Group



Senior Director
Desjardins



Billtrust



Digital Channels Director
Oi (telecommunications)



Sitel US



ListenTrust



Director, Communications
Blue Ocean Contact Centers



Client Services Manager
Billtrust



Sr. Manager, Benefits Service Team
Walmart



Resource Management & Analytics Manager
Amway



Senior Director
Desjardins



Site Director, Moncton
Sitel Canada



President
CGS



Director
Desjardins



Manager
DHL Express (US)



Special Channels Senior Lead
Accenture



Site Director
Concentrix Canada



Director, Customer Service and Contact Center Operations
Humana, Inc.



Director, Communications
Blue Ocean Contact Centers



Digital Channels Director
Oi (telecommunications)



Director, Business Innovation
IHG



Project Director
Credit Protection Association



Manager, Customer Care
CVS Caremark



Director, Customer Care
Loyalty One



ING Direct Canada



Evp/Coo
Optum



Billtrust



Director, Kansas City Call Center
CVS Caremark



Assistant Vice President Client Relations
Oppenheimer Funds



Director of Contact Center Operations
Agero



Director of Customer Operations
Vivint



Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Director, Systems Development and Delivery
CVS Caremark



Scotiabank



Founder/ CEO
ListenTrust



Assistant Vice President
New York Life



Director
Orion Contact Center Services



Business Manager Operational Delivery
British Airways



Associate Director
MassMutual



Vice President
New York Life