We believe value at a conference is increased substantially if we help you network with your peers - the people who do the same job as you. Most other events try and network you with sponsors who want to sell you a product and/or service. We prefer peer to peer networking as its more relaxed and way more fun!
At our conferences we develop a number of unique activities to help you meet and build lasting relationships – even friendships – with fellow industry professionals who, like you want to be the best at what they do.
Here are some pictures from great networking activities including netwosking brainstorm sessions, bowling, Segway tours, adventure activities, boat trips, halloween events and more!
BUT - It's not just what we do at the event - we NETWORK (by connecting on our website) you to ALL the delegates at this event using our networking tool (it's similar to how LinkedIn works!) so you have connections from all over the region! It's a fantastic way to make sure you stay in touch with other delegates! - see down the page for details
SPECIFIC NETWORKING ACTIVITIES AT OUR EVENT IN ASIA PACIFIC ARE FURTHER DOWN THE PAGE!
Phuket is an amazing place - so much to do for those who are active and, if you like a more peaceful time, soak up the sun at the amazing beaches!
We chose Phuket as our 2019 NEXT GENERATION Contact Center & Customer Engagement Best Practices event for these reasons and more. It's a beautiful island easily accessible by air and the people are welcoming. Getting around is also easy and stress free!
Here is a great networking activity we recommend to all delegates attending our event and further down the page we also give our own thoughts to some attractions / activities based on our personal experience!
There is also a note about one of the charities we will support - SOI DOG - please read this and contribute!
Must Do! Elephant Jungle Sanctuary! Networking event!
Last year and this we visited 2 elephant sanctuaries in Phuket. Sadly, many people have seen elephants only at zoos or at the circus and not in their natural 'free' state.
In Thailand the elephant sanctuaries we visited take care of these amazing creatures and offer us the chance to get up close with them in a natural environment where we can feed them, walk with them and even swim/bathe with them! All the elephants have been rescued from circuses, elephant ride camps, shows and even the logging industry and given a new life.
Most people don't know how badly treated many elephants are in Thailand and tourists marvel at elephants who can paint pictures or can dance or can be ridden, but these elephants are not happy and are often physically and mentally tortured until they give in to their human masters. And the abuse does not stop - you can see elephants tied up or beaten so they obey - a common tool used is a hook which handlers use behind the ear to control the elephants. So, if you visit Phuket, please do not visit and support any place where elephants are tied up, made to perform, can be ridden etc - these are not ethical places at all and the elephants are suffering!!
We selected 2 'ethical' elephant sanctuaries to support and arranged a trip to one of them for a once in a lifetime experience that you will love! NOTE - we have a maximum of 40 places available so book early!
You can get to bathe with the elephants in a mud bath! - its amazing!
Date: 14th July (pre conference)
Time: 11:45am depart from JW Marriott (Conference hotel) and back around 3-4 hours later
What to expect:
You can also bring a camera with you but if you’re worried about taking photos with the elephants you need not worry. Elephant Jungle Sanctuary offers a photography service at no extra charge. The photographer will take photos of you throughout the day and upload the photos to Dropbox, which you can then access through the link on the EJS Facebook page.
Throughout your visit at Elephant Jungle Sanctuary, you will be feeding, bathing and even playing with the elephants. You will even get to tell everybody you know that you went swimming with elephants in Phuket!
It is also important to us that you learn as much as possible about the elephants and why it is important to protect them. As an ethical elephant sanctuary in Phuket, Elephant Jungle Sanctuary wants to promote ethical treatment of elephants all around the world. With the money we raise from visits and donations, we can contribute to elephant welfare by rescuing elephants, feeding them, provide veterinary care and giving them land and infrastructure for them to live on.
Price: 2,800 THB (includes a 300 THB donation to Phuket Elephant Sanctuary)
How to book: We have just 40 places so book today at this link RESERVE MY PLACE
CCW comment: this is an amazing experience. It will change how you view these fantastic animals. They will melt your heart and with what you learn, you will appreciate how we should all make sure they are treated well and not used for rides, in shows, in the logging industry as so many of them are. This is an incredible experience you will remember forever!
SOI Dog - Charity we are supporting!
We visited SOI Dog - a charity totally funded through donations and had a tour. We met countless volunteers who look after the 800+ dogs and cats this charity cares for. The dogs and cats are abandoned, abused, rescued from the meat trade and given a new life. The facility has medical staff on hand to help treat the animals and is a wonderful place. Visitors can take a free tour and purchase t-shirts and make donations to support the facility and the dedicated team who do an amazing job. You can also meet many of the dogs and cats - I personally spent time with an amazing group of puppies including some with only 3 legs who were so sweet.
How you can help? Please make a donation at our event - we will ask one of the staff members to come by and do a quick talk.
Also, if you love dogs and cats, please bring a dog/cat toy or two - this would be appreciated as with so many animals at the facility, toys are always in high demand!
Other fun thngs to do / places to see
Wow, this is a lot of fun! have your photo taken in some crazy situations - great memories for sure!
Right on site at the JW Marriott is a dive school! You can learn to scuba dive in the pool at the resort and then go out to some great dive spots!
Worth a visit and an amazing place. you get great views from the hill top and make sure you visit the monk at this location for a blessing! Don't forget to pay him something as well.
Also at the JW Marriott is a turtle rescue sanctuary in the gardens - its free to visit and see how they rescue and return these beautiful animals back to the sea!
Although our aim is to recommend places to go / things to do, we think its also good to suggest places to avoid!
I love tigers and years ago visited a sanctuary in Chang Mai, Thailand and had my photo with a tiger cub. So on our recent trip we thought we would take a look at Tiger Kingdom. Don't go there! - tigers are abused - in front of us tigers were being pulled around by their tails and pushed into positions just so tourists could have a photo with them. Adult tigers were in small cages and the whole place felt like it was there to make money at the expense of tigers and their well being. If you go, you will be dissapointed. Places like this should not be allowed to treat these amazing animals the way they do!
There are plenty around - do not go to any show where they ride elephants or get them to perform. You will notice handlers using what looks like a stick behind the ear - its actually a 'hook' used to control the elephants by inflicting pain! Don't go to these shows - they are cruel to elephants! And if you see someone with an elephant in the street or when shopping and they want you to pose with the elephant for money - do not do that! It's likely the elephant has been abused!
We also give every delegate access to a delegates only networking group at each event so you can build a healthy network of contact center industry professionals from around the region and beyond
When you are online you can see your connections
(see sample below)
You can also select any to start a LIVE CHAT session!
and, at any time you can view their profile, as well as send them direct messages
Global Best Practice Conference 8-11th Feb 2021
Sample presentations from a past conference
improvement award infomedia teguh
tech innovation BCA
operational management jenny bca
recruitment Via Rahma BCA
remote agents tokopedia
sales campaign teb
technology innovation tele2
social media allianz
sales campaign telkomsel
it professional yongky
customer service professional kherianda BCA
sales campaign coca cola
it professional Anthony BCA
trainer william morris bca
client services riduan infomedia
sales professional nurul BRI
sales professional sascha exl
customer service professional dimitri pertamina
Customer Service Borusan
Customer Service - Pertamina
tech innovation borusan otomotive
customer service sompo
Customer Service Truphone
outsourcing partnership bca
improvement award ovo
client services yusuf mitracom
customer service TEB
Customer Service - Bank Indonesia
operational management dameria bca
workforce planning Lidia BNI
customer service ptt pusula
sales manager angela bca
hr professional Via Rahma
Customer Service - Bimbo
tech innovation tokopedia akbar
sales professional burcu teb
supervisor erya bank indonesia
customer service assistt
supervisors Istauton BCA
Customer Service Telkomsel
sales professional jiadaturrahman bca
Customer Service Vericall
garanti bank customerservice
operational management choerniadi pertamina
operations management nitesh dhl
supervisor rikrik pertamina
recruitment campaign bni
social media BCA
sales campaign BCA
outsourcing partnership worldconnection and quicken
workforce planning Lisbeth BCA
outsourcing partnership tokopedia
help desk bca
Community Spirit Tokopedia
project manager keia bni
Public Services Center - Dir Treasury
Contact Center EXL
Contact Center Link Aja
Project Manager Harapan Takaryawan
outbound campaign bca
Quality Donal BCA
analyst Rizky bca
contact center assistt
Contact Center BCA
Project Manager Anastasia BCA
Outbound Calling Tele2
Help Desk DHL SA
Community Spirit Mass Mutual
contact center tokopedia
Green Contact Center - EXL SA
Quality Dewi Tokopedia
Public Services Center - Pertamina
Self Service Technology Tokopedia
Analyst Esty BCA
Community Spirit BCA
direct response tokopedia
Contact Center Mass Mutual
direct response bca
Tech Innovation - Noetica
Public Service Center - Bank Indonesia
Technology Innovation Kleu
contact center tele2 elena
quality fateeqah exl
Incentive Scheme BCA
Incentive scheme Bank Indonesia
recruitment campaign tele2 lidia
remote agents igt
analyst exl hitesh
social media tele2
design pegasus airlines
contact center vericall
contact center pertamina
leader exl pratap
customer-service - ccc ana
analyst thabiso dhl
self service allianz
leader dave d'arcy
help desk vonage
quality karabo dhl
CCC and Zalindo Outsourcing Partnership
contact center bimbo
green center bca
tech innovation ocular
customer service tele2 elena
customer service assistt
best cc clint ec3
design - worldconnection
social media ec3 clint
Best Design - Tokopedia
Zeynep Celebi Garanti BBVA Bank
Lidia Velichko Tele2
Iris Lim and Rafiqah Hisham of Young Living
Pommie Lutchman Ocular Technologies
Elena Scherbakova Tele2 Russia
Caglar Yuksel Allianz
Maria Sucgang Truphone
Ine Intan Sari OF Telkomsel
Ministry of Education Turkey (Pusula)_
Borusan Otomotive (Webhelp)
Social media at Bank Indonesia
Ministry of Health Turkey (Pusula)
Managing Social media at Custom & Excise
Ebru Demir of Assistt
Ali Ghanadian ABCallCenter
Noemie Wicky DHL Switzerland
Ahmad Altarawneh Dubai Police
Kala Byrum - RealPage
Olga Romanova of Tele2 Russia
Adam Taylor of VeriCall
Ratna Martalina of Bank Negara Indonesia
Danny Singer of Noetica
Speaker Spotlight: Coca-Cola - Rendar
Speaker Spotlight: EC3 - Clint Waltman
About our events in 60 seconds
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Speaker Spotlight: Directorate of Treasury Indonesia - Ali
Cathay United Bank Contact Centre
Young Living Video
Ine Intan Sari - Operational Manager, TELKOMSEL
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