Conference Packages - APAC
This is a World Class event and we have several packages to select from depending upon your area and level of interest. Every presenter is tasked with sharing best practices based on the subject matter so we encourage you to attend as many sessions as you can to gain maximum benefit. For those who specialize in just one area e.g. HR you can select to attend a day where this is discussed, however there are obvious advantages to HR to understand all areas of the contact center and how they function in a world class center.
Below is an overview of packages
2-Day Conference Pass
Attend any 2 days of your choice - they must be consecutive days. The package includes full conference materials and refreshments during the day including lunch for both days you attend.
3-Day Conference Pass
Attend 3 days of the event. The package includes full conference materials and refreshments during the entire conference including lunch for 3 conference days.
4-Day Conference Pass
Covers your entire conference attendance - 4 amazing days! The package includes full conference materials and refreshments during the entire conference including lunch for all 4 conference days.
Full Conference Pass - Premium Pass!
Highly Recommended! Covers your entire conference attendance and a seat at the 2017 Industry Gala dinner where the who's who of the industry will be present to network and mingle.
Industry Gala Dinner
Where the who's who of the industry will be present to network and mingle.
Our pick - The Full Conference Pass
It gives you everything you need and more!
Delegate Comments
| | Kidney Health Australia | 4 Yrs in the industry.
Ana Ferreira | Telemarketing Operations & Projects Manager Iberia | Metlife | 23 Yrs in the industry.
Angie Tay | Country Director | Teledirect Pte Ltd
Antoine Casgrain | General Manager - Contact Centres | St George Bank
Arman Hazairin | Solutions & Business Development Director | Garuda Indonesia | 12 Yrs in the industry.
Astrid Mardagiono | Senior Officer | Bank Indonesia | 6 Yrs in the industry.
Cheryl Paul | Head of Customer Contact | AIA Berhad | 20 Yrs in the industry.
Claudia Hawkins | Sr. Leader, Customer Experience & Loyalty | Whirlpool Corporation | 15 Yrs in the industry.
Derek Chan | Telebet Support Manager | The Hong Kong Jockey Club | 26 Yrs in the industry.
Edna Pereira | AVP, Resource Management, Training & Admin | Measat Broadcast Network | 30 Yrs in the industry.
Ekaterina Osina | CEO | Teleperformance | 19 Yrs in the industry.
Evi Riawati | VP | PT Bank Mandiri Persero Tbk | 23 Yrs in the industry.
Heath Lee | CEO | OCIS Fiji
Janice Valicia | Analyst | PT VADS Indonesia | 10 Yrs in the industry.
Joanna Thomas | Executive General Manager - Sales and Operations | iSelect Pty Ltd
Mahmud Bin Alam | National Customer Service Manager | DHL Express Bangladesh | 16 Yrs in the industry.
Martin Sizer | General Manager - Service Centre Operations | Cummins South Pacific
Merrilyn Kinder | Marketing & Comms Specialist | AMP
Pauline Low | Senior Manager and Head, Contact Center | NTUC Income | 21 Yrs in the industry.
Reuben Canagaratnam | Vice President, Caribbean Contact Centres - English & Spanish | Scotiabank Group- Jamaica | 14 Yrs in the industry.
Rozinah Anas | Project Director | Telekom Malaysia
Sam Zuccarello | KPI Manager, Human Resources | Optus | 19 Yrs in the industry.
Saravanan Belusami | General Manager | Vads Berhad | 17 Yrs in the industry.
Stephen Abbruzzese | Delivery Executive | Concentrix New Zealand | 7 Yrs in the industry.
Sue Coe | Contact Centre Manager | Shine Lawyers | 3 Yrs in the industry.
Takeshi Nakamura | Head of Cutstomer Services | SMBC Nikko Securities Inc | 15 Yrs in the industry.
Tapas Howlader | Customer Contact Center Manager | DHL Express Bangladesh | 16 Yrs in the industry.
Valerie Sujobert | Global Service Delivery Manager | Cisco | 21 Yrs in the industry.