This is a World Class event and we have several packages to select from depending upon your area and level of interest. Every presenter is tasked with sharing best practices based on the subject matter so we encourage you to attend as many sessions as you can to gain maximum benefit. For those who specialize in just one area e.g. Training, you can select to attend a day where this is discussed, however there are obvious advantages to trainers to understand all areas of the contact center and how they function in a world class center.

Below is an overview of packages

2-Day Conference Pass

Attend any 2 days of your choice - they must be consecutive days.
The package includes full conference materials and refreshments during the day including lunch for both days you attend.

3-Day Conference Pass

Attend 3 days of the event. The package includes full conference materials and refreshments during the entire conference including lunch for 3 conference days.

4-Day Conference Pass

Covers your entire conference attendance - 4 amazing days! The package includes full conference materials and refreshments during the entire conference including lunch for all 4 conference days.

Full Conference Pass

Highly Recommended! Covers your entire conference attendance and a seat at the 2013 Industry Gala dinner where the who's who of the industry will be present to network and mingle.

Industry Gala Dinner

Where the who's who of the industry will be present to network and mingle.

Our pick - the Full Conference Pass - gives you everything you need and more!