NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES

Top Ranking Performers

MACAU, SAR

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PRAGUE,CZECH REPUBLIC

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PAST EVENTS

ORLANDO, USABERLIN, GERMANY

Check out The Most Innovative, Highly rated Contact Center World Events EVER!

...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!

EVENT PRICING Conference, Gala Dinner and Networking Options

* discount based on full passes (excluding accommodation)

For tickets which include accommodation - corporate members must email sharon@contactcenterworld.com for your discount code 

Premium Pass Only

 
219,186 INR
3,200 USD
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Unrestricted Access To All Sessions
Eligible* For Certificate In Contact Center Best Practices
Access To Delegate Network Online
Full Access To Event App (Productivity Tool)
Access To Online Workbook (Productivity Tool)
Access to All Event Slides and Videos Shared by Presenters
Includes refreshment breaks and hot lunch buffet
Awards Gala Dinner Ticket
RESERVE TICKET(S)

Full Pass Only

 
205,487 INR
3,000 USD
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Unrestricted Access To All Sessions
Eligible* For Certificate In Contact Center Best Practices
Access To Delegate Network Online
Full Access To Event App (Productivity Tool)
Access To Online Workbook (Productivity Tool)
Access to All Event Slides and Videos Shared by Presenters
Includes refreshment breaks and hot lunch buffet
RESERVE TICKET(S)

Add on items

Gala Dinner
Ticket

 
18,151 INR
265 USD
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Awards Gala Dinner Ticket
Includes great food, entertainment and drinks. This is the event where the best in the industry meet and have fun. It's also the event where we present awards to the best in the region!
RESERVE TICKET(S)

Macau Tower World's Highest Bungee Jump at 233m! Fri July 20th

 
31,371 INR
458 USD
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Bungy Jump Full Package includes exclusive T-shirt, e-Certificate, AJ Hackett Membership Card, video & photos on USB, Go-Pro footage and tower ticket.
RESERVE TICKET(S)

House of Dancing Water - A must see spectacular! Thurs July 19th

 
7,740 INR
113 USD
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Join us and our group as we watch this spectacular show! "Having been to many worldclass shows in Vegas, I would say this is better than any I have seen!" Raj Wadhwani! This is a fantastic show and we are reserving 40 seats as a group booking. The show is walking distance from our event hotel and located in the City of Dreams. Tickets are discounted for our group (Our reserved section is in area A of the theatre)
RESERVE TICKET(S)

Macau Tower Skywalk - 233m High Walk Above Macau Friday July 20th

 
5,479 INR
80 USD
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Skywalk includes exclusive T-shirt, e-Certificate, AJ Hackett Membership Card, photos on USB and tower ticket.
RESERVE TICKET(S)

Improve The Performance of Your Contact Center

 
1,745 INR
200 HKD
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100 practical tips on how you can increase the performance of your contact center taken from industry experts and our own editorial team. If you run, or involved in a contact center today, this is a must read book.
RESERVE TICKET(S)

Monty Moose
Company Mascot

 
1,309 INR
150 HKD
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Yes he's back - we have 20 left so if you want to make sure you get one reserve one now - for only $20 we will bring one along to Macao and he is yours - all proceeds to charity.
RESERVE TICKET(S)

Top Place 2 World Baseball Cap

 
349 INR
40 HKD
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Red and black baseball cap with Top Place 2 World logo
RESERVE TICKET(S)

Travel Blanket

 
349 INR
40 HKD
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Feel warm and cozy travelling to and from our conferences by purchasing one of our travel blankets, also feel warm knowing that 100% of the proceeds go to charity
RESERVE TICKET(S)

Notes:

# Accommodation For 2018 APAC Premium Conference Pass Inc 6 Nights - checking in Sun July 15th, checking out Sat July 21st.

# Accommodation For 2018 APAC Full Conference Pass Including 4 Nights - checking in Sun July 15th, checking out Thurs July 19th.

# Accommodation is on a single occupancy basis and includes taxes/service charge & internet access. Accommodation where included in conference tickets does not include breakfast and all incidental expenses which are the responsibility of the delegate to pay for. Additional nights can be booked on request via ContactCenterWorld.com

* The Certificate in Contact Center Best Practices requires the individual to attend at least 80% of the conference sessions and hold a full or premium conference pass.By filling out and submitting the conference order form, you are agreeing to the Conference Booking Terms and Conditions outlined at

Contact Center World Terms & Conditions