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More Testimonials

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General Manager
Westpac Group



Client Services Manager
BillTrust



Chief Operating Officer
Listen Up Espanol



President
CGS



Senior Manager
Wal-Mart



Senior Manager Benefits Service Team
Wal-Mart



Director of Learning
Affinion Group



Customer Service Director
Oi



Senior Director Sales & Service
Art.com



Manager
DHL Express



Site Director Las Vegas 1&2
Sitel



Site Director
Sitel



Resource Management
Amway Customer Service



Director
Dejardins Card Services



Workforce Manager
Blue Cross Blue Shield Rhode Island



Senior Director
Desjardins Card Services



Senior Director
Desjardins Card Services



Brand Manager
Blue Ocean Contact Center



SVP Client Operations
BillTrust



Digital Channels Director
Oi Brazil



Associate Director, Operations
LoyaltyOne/AIRMILES Canada



Director, Business Innovation
IHG



Director, Customer Service and Contact Center Operations
Humana Government Business



Blue Ocean Contact Centers Canada



Aditya Birla Minacs



Accenture Utilities BPO Services Canada



VP
Scotiabank



CEO
ListenUp Espanol



AVP
New York Life



Director
Agero



Project Director
CPA



Director
LoyaltyOne | AIRMILES



Associate Director
MassMutual



AVP
Oppenheimer Funds



Director
Affinion Group



EVP/COO
Connextions



Director
ORION



Head Sales/Service
ING Direct4



Customer Contact Manager
BA



Director
CVS Caremark



Team Leader
BCBS Rhode Island



Manager
CVS Caremark



Director
CVS Caremark



Director
Unified



Customer Service Director
Vivint



VP
New York Life



Former CE0
ATA

Conference Schedule

Print Version: Condensed Agenda