SHARE THIS PAGE WITH YOUR FRIENDS AND COLLEAGUES
More Testimonials

What delegates 'LOVE' about our events ... click on an image to watch the video.




Adelina Holding LLC



General Manager, BPO Operations
Vads Berhad



Blue Cross Blue Shield of Rhode Island



Truphone



Sr. Manager
Walmart



DHL Express (S) Pte Ltd



Vice President | Marketing
Teleperformance India



Senior Director Customer Sales & Service
Art.com



Director of Learning, Development and Quality
cxLoyalty Group



Customer Interface Director
DHL Express Turkey



Head of Customer Care
Vodafone Qatar



CEO
Desmer Güvenlik



Sales Manager
iiNet



Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank



Director of Learning, Development and Quality
cxLoyalty Group



Planning Manager
Turkcell Global Bilgi



Vice President
Astro



Senior Director
Desjardins



Global Business Manager
Concentrix



Sales & Operations Director
Randstad Portugal



Client Services Manager
Billtrust



Kyivstar



Türk Ekonomi Bankası (TEB)



Operations Manager
Smart Service Queensland



Sales and Marketing Director
CMC - Customer Management Center



Customer Channels Management Head
PT. Astra International, Tbk.



Outbound Sales Manager
Tipico Ltd



Contact Centre Manager
Livestock Improvement - LIC



Sr. Manager, Benefits Service Team
Walmart



Senior Director
Desjardins



Site Director, Moncton
Sitel Canada



Manager
DHL Express (US)



Billtrust



Head of Customer Care
CaixaBank



ListenTrust



Sitel US



President
CGS



Vads Berhad



Director Customer Services NZ
DHL Express New Zealand



Digital Channels Director
Oi (telecommunications)



Director, Sales and Marketing
Blue Ocean Contact Centers



Manager Tele Account Management (TAM) DBS
PT Telekomunikasi Indonesia



Technical Help Desk Manager
SingTel



Director
Rhmais



Metlife



Resource Management & Analytics Manager
Amway



Managing Director
Teleperformance India



Assistant Vice President
PT. Bank Central Asia, Tbk



Director
Desjardins



Manager
SingTel



Contact Centre Manager
iiNet



Director - Customer Service
DHL Express Qatar



Global Bilgi LLC - Ukraine



Call Centre Manager
Altron



Operations Director - Europe
Hinduja Global Solutions UK Ltd.



Learning & Development Specialist
Savant People Development



BNP Paribas



SingTel



HR Manager
4life Direct Poland



Vice President, Customer Services UK
DHL Express (UK) Ltd



Head of Client Support Dep.
Montepio



General Manager
Mellon Poland Sp. z o.o.



Managing Director
Sykes Australia



Pizza Hut Restaurants Sdn Bhd



General Manager
China Telecom



Westpac Banking Corporation



Head of Sales
National Australia Bank



Vice President, Customer Service
DHL Express (S) Pte Ltd



Market Director, Mid Central Market
Humana, Inc.



Special Channels Senior Lead
Accenture



Site Director
Concentrix Canada



Director, Business Innovation
IHG



Digital Channels Director
Oi (telecommunications)



Director, Sales and Marketing
Blue Ocean Contact Centers



Reporting & Planning Manager
AssisTT



Sales Manager
O'Keeffe & Swartz Consultants



National Call Center Manager
Carlsberg



VP - Head of Digital Banking
Bank Aljazira



Contact Center-General Manager
Abdul Latif Jameel Co. Ltd.



Head of UK Reservations
Carnival UK



Customer Service Director
Skupina ČEZ



Standard Bank



Service Level Manager
CIPC



NOS



WFM Manager
Abdul Latif Jameel Co. Ltd.



Contact Centre Manager
ITI Neovision



PCCW Solutions



Head of Telebet Services
The Hong Kong Jockey Club



CEO
OCIS Group



General Manager Customer Service
Ufone



Customer Channels Management Head
PT. Astra International, Tbk.



Chairman
customer service council



Manager, Customer Care
CVS Caremark



Associate Director
MassMutual



Director, Systems Development and Delivery
CVS Caremark

Conference Schedule