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CEO
Adelina Holding LLC
General Manager, BPO Operations
Vads Berhad
Blue Cross Blue Shield of Rhode Island
Truphone
Sr. Manager
Walmart
DHL Express (S) Pte Ltd
Vice President | Marketing
Teleperformance India
Senior Director Customer Sales & Service
Art.com
Director of Learning, Development and Quality
Affinion Group
Customer Interface Director
DHL Express Turkey
Head of Customer Care
Vodafone Qatar
CEO
Desmer Güvenlik
Sales Manager
iiNet
Director of Learning, Development and Quality
Affinion Group
Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank
Planning Manager
Turkcell Global Bilgi
Vice President
Astro
Senior Director
Desjardins
Sales & Operations Director
Randstad Portugal
Global Business Manager
Concentrix
Head of Customer Relations Department
Kyivstar
Client Services Manager
Billtrust
President
CGS
General Manager
Vads Berhad
Director Customer Services NZ
DHL Express New Zealand
Digital Channels Director
Oi (telecommunications)
Director, Sales and Marketing
Blue Ocean Contact Centers
Türk Ekonomi Bankası (TEB)
Operations Manager
Smart Service Queensland
Sales and Marketing Director
CMC - Customer Management Center
Customer Channels Management Head
PT. Astra International, Tbk.
Director
Rhmais
Technical Help Desk Manager
SingTel
Manager Tele Account Management (TAM) DBS
PT Telekomunikasi Indonesia
Sr. Manager, Benefits Service Team
Walmart
Senior Director
Desjardins
Site Director, Moncton
Sitel Canada
Billtrust
Head of Customer Care
CaixaBank
ListenTrust
Sitel US
Managing Director
Teleperformance India
Assistant Vice President
PT. Bank Central Asia, Tbk
Outbound Sales Manager
Tipico Ltd
Contact Centre Manager
Livestock Improvement - LIC
Manager
DHL Express (US)
Delivery Channels Manager Iberia & EMEA DtC SME
Metlife
Resource Management & Analytics Manager
Amway
Director
Desjardins
Manager
SingTel
Customer Interface Manager
DHL Express Qatar
Contact Centre Manager
iiNet
HR Manager
4life Direct Poland
BNP Paribas
SingTel
Learning & Development Specialist
Savant People Development
VP - Head of Digital Banking
Bank Aljazira
Global Bilgi LLC - Ukraine
Operations Director - Europe
Hinduja Global Solutions UK Ltd.
Call Centre Manager
Altron
Vice President, Customer Services UK
DHL Express (UK) Ltd
Head of Client Support Dep.
Montepio
General Manager
Mellon Poland Sp. z o.o.
Head of Contact Centre
Bank of New Zealand
Managing Director
Sykes Australia
Pizza Hut Restaurants Sdn Bhd
Vice President, Customer Service
DHL Express (S) Pte Ltd
General Manager
China Telecom
Westpac Banking Corporation
Head of Sales
National Australia Bank
Special Channels Senior Lead
Accenture
Digital Channels Director
Oi (telecommunications)
Director, Business Innovation
IHG
Market Director, Mid Central Market
Humana, Inc.
Site Director
Concentrix Canada
Director, Sales and Marketing
Blue Ocean Contact Centers
WFM Manager
Abdul Latif Jameel Co. Ltd.
Reporting & Planning Manager
AssisTT
Sitel
Contact Centre Manager
ITI Neovision
Standard Bank
NOS
National Call Center Manager
Carlsberg
Sales Manager
O'Keeffe & Swartz Consultants
Director
NOS
Customer Service Director
Skupina ČEZ
First Data
Service Level Manager
CIPC
Call Center Director
Turkish Telekom A.S
Contact Center-General Manager
Abdul Latif Jameel Co. Ltd.
Head of UK Reservations
Carnival UK
VP - Head of Digital Banking
Bank Aljazira
PT. Bank Central Asia, Tbk
OCIS Group
CEO
OCIS Group
General Manager Customer Service
Ufone
Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank
PCCW Solutions
Sales & Operations Manager
iSelect Pty Ltd
Head of Telebet Services
The Hong Kong Jockey Club
Assistant Vice President
PT. Bank Central Asia, Tbk
Customer Channels Management Head
PT. Astra International, Tbk.
Chairman
customer service council
Manager, Customer Care
CVS Caremark
Founder/ CEO
ListenTrust
Billtrust
Project Director
Credit Protection Association
Assistant Vice President Client Relations
Oppenheimer Funds
Director
Orion Contact Center Services
Associate Director
MassMutual
Director, Systems Development and Delivery
CVS Caremark
Director, Kansas City Call Center
CVS Caremark
Assistant Vice President
New York Life
Blue Cross Blue Shield of Rhode Island
Director of Contact Center Operations
Agero
Director, Customer Care
Loyalty One
Vice President
New York Life
What delegates 'LOVE' about our events ... click on an image to watch the video.
CEO
Adelina Holding LLC
General Manager, BPO Operations
Vads Berhad
Blue Cross Blue Shield of Rhode Island
Truphone
Sr. Manager
Walmart
DHL Express (S) Pte Ltd
Vice President | Marketing
Teleperformance India
Senior Director Customer Sales & Service
Art.com
Director of Learning, Development and Quality
Affinion Group
Customer Interface Director
DHL Express Turkey
Head of Customer Care
Vodafone Qatar
CEO
Desmer Güvenlik
Sales Manager
iiNet
Director of Learning, Development and Quality
Affinion Group
Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank
Planning Manager
Turkcell Global Bilgi
Vice President
Astro
Senior Director
Desjardins
Sales & Operations Director
Randstad Portugal
Global Business Manager
Concentrix
Head of Customer Relations Department
Kyivstar
Client Services Manager
Billtrust
President
CGS
General Manager
Vads Berhad
Director Customer Services NZ
DHL Express New Zealand
Digital Channels Director
Oi (telecommunications)
Director, Sales and Marketing
Blue Ocean Contact Centers
Türk Ekonomi Bankası (TEB)
Operations Manager
Smart Service Queensland
Sales and Marketing Director
CMC - Customer Management Center
Customer Channels Management Head
PT. Astra International, Tbk.
Director
Rhmais
Technical Help Desk Manager
SingTel
Manager Tele Account Management (TAM) DBS
PT Telekomunikasi Indonesia
Sr. Manager, Benefits Service Team
Walmart
Senior Director
Desjardins
Site Director, Moncton
Sitel Canada
Billtrust
Head of Customer Care
CaixaBank
ListenTrust
Sitel US
Managing Director
Teleperformance India
Assistant Vice President
PT. Bank Central Asia, Tbk
Outbound Sales Manager
Tipico Ltd
Contact Centre Manager
Livestock Improvement - LIC
Manager
DHL Express (US)
Delivery Channels Manager Iberia & EMEA DtC SME
Metlife
Resource Management & Analytics Manager
Amway
Director
Desjardins
Manager
SingTel
Customer Interface Manager
DHL Express Qatar
Contact Centre Manager
iiNet
HR Manager
4life Direct Poland
BNP Paribas
SingTel
Learning & Development Specialist
Savant People Development
VP - Head of Digital Banking
Bank Aljazira
Global Bilgi LLC - Ukraine
Operations Director - Europe
Hinduja Global Solutions UK Ltd.
Call Centre Manager
Altron
Vice President, Customer Services UK
DHL Express (UK) Ltd
Head of Client Support Dep.
Montepio
General Manager
Mellon Poland Sp. z o.o.
Head of Contact Centre
Bank of New Zealand
Managing Director
Sykes Australia
Pizza Hut Restaurants Sdn Bhd
Vice President, Customer Service
DHL Express (S) Pte Ltd
General Manager
China Telecom
Westpac Banking Corporation
Head of Sales
National Australia Bank
Special Channels Senior Lead
Accenture
Digital Channels Director
Oi (telecommunications)
Director, Business Innovation
IHG
Market Director, Mid Central Market
Humana, Inc.
Site Director
Concentrix Canada
Director, Sales and Marketing
Blue Ocean Contact Centers
WFM Manager
Abdul Latif Jameel Co. Ltd.
Reporting & Planning Manager
AssisTT
Sitel
Contact Centre Manager
ITI Neovision
Standard Bank
NOS
National Call Center Manager
Carlsberg
Sales Manager
O'Keeffe & Swartz Consultants
Director
NOS
Customer Service Director
Skupina ČEZ
First Data
Service Level Manager
CIPC
Call Center Director
Turkish Telekom A.S
Contact Center-General Manager
Abdul Latif Jameel Co. Ltd.
Head of UK Reservations
Carnival UK
VP - Head of Digital Banking
Bank Aljazira
PT. Bank Central Asia, Tbk
OCIS Group
CEO
OCIS Group
General Manager Customer Service
Ufone
Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank
PCCW Solutions
Sales & Operations Manager
iSelect Pty Ltd
Head of Telebet Services
The Hong Kong Jockey Club
Assistant Vice President
PT. Bank Central Asia, Tbk
Customer Channels Management Head
PT. Astra International, Tbk.
Chairman
customer service council
Manager, Customer Care
CVS Caremark
Founder/ CEO
ListenTrust
Billtrust
Project Director
Credit Protection Association
Assistant Vice President Client Relations
Oppenheimer Funds
Director
Orion Contact Center Services
Associate Director
MassMutual
Director, Systems Development and Delivery
CVS Caremark
Director, Kansas City Call Center
CVS Caremark
Assistant Vice President
New York Life
Blue Cross Blue Shield of Rhode Island
Director of Contact Center Operations
Agero
Director, Customer Care
Loyalty One
Vice President
New York Life