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Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Westpac Banking Corporation



Sr. Manager
Walmart



Director of Learning, Development and Quality
Affinion Group



Senior Director Customer Sales & Service
Art.com



Director of Learning, Development and Quality
Affinion Group



Senior Director
Desjardins



Sr. Manager, Benefits Service Team
Walmart



Client Services Manager
Billtrust



Resource Management & Analytics Manager
Amway



Director
Desjardins



Digital Channels Director
Oi (telecommunications)



Director, Communications
Blue Ocean Contact Centers



President
CGS



Billtrust



Sitel US



Manager
DHL Express (US)



Site Director, Moncton
Sitel Canada



Senior Director
Desjardins



ListenTrust



Director, Customer Service and Contact Center Operations
Humana, Inc.



Special Channels Senior Lead
Accenture



Digital Channels Director
Oi (telecommunications)



Director, Communications
Blue Ocean Contact Centers



Site Director
Concentrix Canada



Director, Business Innovation
IHG



Project Director
Credit Protection Association



Scotiabank



ING Direct Canada



Director, Kansas City Call Center
CVS Caremark



Founder/ CEO
ListenTrust



Director, Customer Care
Loyalty One



Billtrust



Evp/Coo
Optum



Director of Contact Center Operations
Agero



Associate Director
MassMutual



Assistant Vice President Client Relations
Oppenheimer Funds



Director of Customer Operations
Vivint



Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Director
Orion Contact Center Services



Business Manager Operational Delivery
British Airways



Assistant Vice President
New York Life



Manager, Customer Care
CVS Caremark



Director, Systems Development and Delivery
CVS Caremark



Vice President
New York Life