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What delegates 'LOVE' about our events ... click on an image to watch the video.

General Manager
Smart Service Queensland

General Manager
Vads BPO

Acting Director
Contact Centres Smart Service Queensland

Manager Telephone Account Management
PT Telekom

Director of Customer Services
DHL Express

General Manager, Customer Channel Management
PT Astra International

Managing Director
Teleperformance

Outbound Sales Manager
Livestock Improvement

Contact Center Manager
iiNet

Director of Marketing
Teleperformance

Key Account Support Manager
DHL

Project Manager
Bank Central Asia

VP & Head of Customer Experience
Astro

Business Analyst
Singtel

Customer Care Manager
SingTel

General Manager
China Telecom Zhejiang Branch

Director, Customer Service
DHL Express Singapore

Head of Sales Customer Contact Centre
National Australia Bank

Social Media & Online Community Manager
SingTel Optus PTY

General Manager
PizzaHut Pakistan

Managing Director
Sykes Asia Pacific

General Manager, Contact Centres
Westpac Group

Head of Direct & Technology Innovation Manager
Bank of New Zealand

Associate Vice President
Credit Europe Bank

General Manager
National Australia Bank

Global Head
QNet Ltd

Team BCA
Bank Central Asia

Head of E Channel Management
PT Astra International

Peter Ng
The Hong Kong Jockey Club

General Manager Customer Service
PTML-Ufone

General Manager, BPO Operations
VADS Business Process

Chairman
Customer Service Council Australia

VP Strategy & Growth
OCIS Group

Sales & Service Manager
iSelect

CEO
OCIS Group

Chief of Network Services
QNet Ltd

Spokesperson/Supervisor
Bank Central Asia

Contact Centre Manager
iiNet

Deputy Director
Housing & Development Board

Operations Support Director
PCCW Teleservices

Associate Vice President
Credit Europe Bank