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Laurensia Yoan Destalinda - Assistant Manager (Bio)

Indonesia

RECENT AWARDS

Ranked #1 in Asia Pacific 2017

Ranked #2 in the World 2016

Ranked #2 in the Region 2016

Bank Indonesia as the central bank, aims to become an institution that actively contributes to the growth of the Indonesian economy and become the best digital central bank in the emerging markets.



Role of the Center:

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Erik Purwadi - Customer Service Officer (Bio)

Indonesia

RECENT AWARDS

Ranked #2 in Asia Pacific 2017

PT Angkasa Pura II (Persero), herein after refer to as “Angkasa Pura II” or “Company” is one of the State-Owned enterprises engaged in the airport services and airport related services in Western part of Indonesia. The establishment of Angkasa Pura II is to undertake the management and business of airport and airport-related services by optimizing the utilization of potential resources at the disposal of the Company and implement good corporate governance practices.



Role of the Center:

1. Customer care 2. Inbound call 3. Help Desk 4. Answering Email 5. Response Social Media 6. Back Office Support


DELEGATE TESTIMONIAL VIDEOSDelegates Share their thoughts on these events from ContactCenterWorld.com

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Jim of Showdown Displays on ContactCenterWorld.com events

Mariana of Teleperformance on ContactCenterWorld.com events

Rudi Scout of Grypp on ContactCenterWorld.com events

Bharat of ABSA Bank on ContactCenterWorld.com events