Conference Schedule

Print Schedule

Maria Astrid Rosemary Mardagiono - Senior Officer (Bio)

Indonesia

RECENT AWARDS

Ranked #1 in Asia Pacific 2017

Ranked #1 in the World 2016

Ranked #2 in the Region 2016

Bank Indonesia as the central bank, aims to become an institution that actively contributes to the growth of the Indonesian economy and become the best digital central bank in the emerging markets.



Role of the Center:

role of my contact center as support customers for information and complaint handling


Muhammad Yaser Khalex - Protocoler Junior Manager of Soekarno-Hatta Int Airport (Bio)

Indonesia

RECENT AWARDS

Ranked #2 in Asia Pacific 2017

PT Angkasa Pura II (Persero), herein after refer to as “Angkasa Pura II” or “Company” is one of the State-Owned enterprises engaged in the airport services and airport related services in Western part of Indonesia. The establishment of Angkasa Pura II is to undertake the management and business of airport and airport-related services by optimizing the utilization of potential resources at the disposal of the Company and implement good corporate governance practices.



Role of the Center:

The role of my contact center are in following services : Inbound calls, email, Back Office support, social media and complaint handling


DELEGATE TESTIMONIAL VIDEOSDelegates Share their thoughts on these events from ContactCenterWorld.com

BCA (Bank) on ContactCenterWorld Events

Jim of Showdown Displays on ContactCenterWorld.com events

Mariana of Teleperformance on ContactCenterWorld.com events

Rudi Scout of Grypp on ContactCenterWorld.com events

Bharat of ABSA Bank on ContactCenterWorld.com events

Lisa Widodo of BLIBLI on ContactCenterWorld.com events

Jephin of Dubai Tech on ContactCenterWorld.com events

Mario Pereira Manpower Group on ContactCenterWorld.com events

Andrew of IGT on ContactCenterWorld.com events

Alberto Zurich NA on ContactCenterWorld.com events

Neo of MultiChoice Group on ContactCenterWorld.com events

Saskia Kusumah of Prodia on ContactCenterWorld.com events

Comments From Delegates 2023

Bank Negara Indonesia on ContactCenterWorld.com NEXT GEN events

Teleperformance Portugal on ContactCenterWorld.com Events

Blibli on ContactCenterWorld.com Events

Rendar Mahardhika Putra - Head of Contact Center at Coca-Cola Europacific Partners Indonesia on ContactCenterWorld.com Events

Neo Marinyele - Senior Call Centre Manager at Multichoice SA on ContactCenterWorld.com Events

Dave D'Arcy - Industry Expert & Veteran

Faran Niaz of CX Future on Contact Center World events

Vendor: I like to know what others are doing with technology

WOW - Join this event!

This event is ....!!!

2018 Next Generation Contact Centers - Berlin Testimonials

Malcolm Vining of ABSA on ContactCenterWorld Events

Gerhard Landry of Webhelp on ContactCenterWorld Events

Jaques de Beer of Talksure SA on ContactCenterWorld Events

Ozge Tekalp Turk Ekonomi Bankasi on ContactCenterWorld Conferences

Vera Austin MassMutual on ContactCenterWorld Awards and Conferences

Sercan Salgin Turkcell Global Bilgi on ContactCenterWorld Awards and Conferences