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Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



CEO
Adelina Holding LLC



General Manager, BPO Operations
Vads Berhad



Truphone



Sr. Manager
Walmart



Vice President | Marketing
Teleperformance India



DHL Express (S) Pte Ltd



Head of Customer Care
Vodafone Qatar



Director of Learning, Development and Quality
Affinion Group



Senior Director Customer Sales & Service
Art.com



Customer Interface Director
DHL Express Turkey



Sales Manager
iiNet



Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank



CEO
Desmer



Director of Learning, Development and Quality
Affinion Group



Planning Manager
Turkcell Global Bilgi



Vice President
Astro



Senior Director
Desjardins



Global Business Manager
Concentrix



Sales & Operations Director
Randstad Portugal



Technical Help Desk Manager
SingTel



Director
Rhmais



Contact Centre Manager
Livestock Improvement - LIC



Türk Ekonomi Bankası (TEB)



Client Services Manager
Billtrust



Digital Channels Director
Oi (telecommunications)



ListenTrust



Customer Channels Management Head
PT. Astra International, Tbk.



Director, Communications
Blue Ocean Contact Centers



Manager
SingTel



Head of Customer Care
e-lacaixa



Director Customer Services NZ
DHL Express New Zealand



Senior Director
Desjardins



Managing Director
Teleperformance India



General Manager
Vads Berhad



Sales and Marketing Director
CMC - Customer Management Center



Manager Tele Account Management (TAM) DBS
PT Telekomunikasi Indonesia



Site Director, Moncton
Sitel Canada



Sr. Manager, Benefits Service Team
Walmart



Head of Customer Relations Department
Kyivstar



President
CGS



Project Manager
PT. Bank Central Asia, Tbk



Director
Desjardins



Outbound Sales Manager
Tipico Ltd



Operations Manager
Smart Service Queensland



Sitel US



Manager
DHL Express (US)



Delivery Channels Manager Iberia & EMEA DtC SME
Metlife



Billtrust



Resource Management & Analytics Manager
Amway



Contact Centre Manager
iiNet



Customer Interface Manager
DHL Express Qatar



HR Manager
4life Direct Poland



Call Centre Manager
Bytes People Solutions



SingTel



BNP Paribas



General Manager
Mellon Poland Sp. z o.o.



Global Bilgi LLC - Ukraine



Vice President, Customer Services UK
DHL Express (UK) Ltd



Operations Director - Europe
Hinduja Global Solutions UK Ltd.



Director of Customer Care
Skupina ČEZ



Head of Client Support Dep.
Montepio



Learning & Development Specialist
Savant People Development



VP - Head of Alternative Delivery Channels
Bank Aljazira



Westpac Banking Corporation



Vice President, Customer Service
DHL Express (S) Pte Ltd



Pizza Hut Restaurants Sdn Bhd



General Manager
China Telecom



Managing Director
Sykes Australia



Head of Sales
National Australia Bank



Head of Contact Centre
Bank of New Zealand



Special Channels Senior Lead
Accenture



Director, Business Innovation
IHG



Digital Channels Director
Oi (telecommunications)



Site Director
Concentrix Canada



Director, Communications
Blue Ocean Contact Centers



Director, Customer Service and Contact Center Operations
Humana, Inc.



National Call Center Manager
Carlsberg



Sales Manager
O'Keeffe & Swartz Consultants



Customer Service Director
Skupina ČEZ



Standard Bank



NOS



WFM Manager
Abdul Latif Jameel Co. Ltd.



Service Level Manager
CIPC



Contact Centre Manager
ITI Neovision



Director
NOS



EVP, International Development
Acticall



Vice President, Head of Direct Banking Channels
Mashreq Bank



VP - Head of Alternative Delivery Channels
Bank Aljazira



Call Center Director
Turkish Telekom A.S



First Data



Head of UK Reservations
Carnival UK



Contact Center-General Manager
Abdul Latif Jameel Co. Ltd.



Reporting & Planning Manager
AssisTT



Associate VP; Remote Telemarketing and Client Support Center
Credit Europe Bank



PT. Bank Central Asia, Tbk



QNet



PCCW Solutions



CEO
OCIS Group



General Manager Customer Service
Ufone



Head of Telebet Services
The Hong Kong Jockey Club



Project Manager
PT. Bank Central Asia, Tbk



Deputy Director, Customer Support
Housing & Development Board



Sales & Operations Manager
iSelect Pty Ltd



Chief of Network Services
QNet



Head of Sales, Customer Contact Centre
National Australia Bank



Vice President Strategy and Growth
OCIS Group



Customer Channels Management Head
PT. Astra International, Tbk.



Chairman
customer service council



Billtrust



Director, Systems Development and Delivery
CVS Caremark



Founder/ CEO
ListenTrust



Associate Director
MassMutual



Director - Member and Business Support Centers
Blue Cross Blue Shield of Rhode Island



Director of Contact Center Operations
Agero



Project Director
Credit Protection Association



Director of Customer Operations
Vivint



Business Manager Operational Delivery
British Airways



Assistant Vice President
New York Life



ING Direct Canada



Evp/Coo
Optum



Director, Kansas City Call Center
CVS Caremark



Scotiabank



Director, Customer Care
Loyalty One



Manager, Customer Care
CVS Caremark



Director
Orion Contact Center Services



Assistant Vice President Client Relations
Oppenheimer Funds



Vice President
New York Life