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Elevate Your People, Performance & Results To World Class Levels With Ideas, Tips, Innovations & Networking With The Best In The Region

25-29th JULY The Laguna, Nusa Dua, Bali, INDONESIA


Nusa Dua, Bali, Indonesia

Nusa Dua means ‘Two Islands’ in Indonesian which is something of a misnomer as if you come here you will find two non-descript headlands, each topped with a temple. Nusa Dua is widely known as the ‘upscale’ district of Bali and many of the high-end resorts are located here. There is actually a dedicated tourist area in Nusa Dua which is gated and studded with guard posts and once inside you will find beautifully manicured lawns and not a leaf out of place. In short, it is a world away from much of the rest of Bali.

Most visitors come to Nusa Dua if they are looking for a relaxing beach holiday and you can spend your days swimming, enjoying the vistas across the water, and having dinner on the pretty beaches here. There are also a range of cultural activities in Nusa Dua although many tourists eschew these in favor of staying in the confines of their resorts, if you are game for getting out and about then there is a huge amount to enjoy here in addition to the sea and sand.

Here are some Best Things to Do & See in Nusa Dua, Bali:

Sunbathe on Pantai Geger

Pantai Geger is one of the public beaches in Nusa Dua which is not to be sniffed at as many of the other strips of sand belong to the various hotels they back on to. This means that if you are looking to come to Nusa Dua and don’t want to stay in a resort then you can still come to the beach and explore. You can swim here and there are a nice number of small local cafes called warungs dotted along the coastline, and you can also rent a sun lounger and spend the day relaxing and taking in the cool breeze.

Admire Water Blow

Water Blow is one of the best natural sights in Nusa Dua and as the name suggests this is a massive blowhole which means that you can watch the water erupt from the sea into the sky. The hole is the result of a tight rock formation and sits on Nusa Dua Beach close to the Grand Hyatt Hotel. Make sure to keep your distance from the blowhole as it can be powerful and it can get dangerous if you get too close, but it is perfectly safe if you want to admire the rushing waves being squeezed out of the hotel from afar.

Go for a Camel Ride

Camels may not be the first thing that springs to mind when you think of Bali but that is exactly what you will find if you come to Bali Camel Safaris in Nusa Dua. The camels will take you on a leisurely walk along the sand from the Nikko Bali Resort and you can take in the vistas over the water as the camels amble along. There are different packages available and you can even opt for a walk that culminates in lunch or dinner at various spots along the beach if you are looking for something unusual to do in Nusa Dua then this has got to be it.

Visit Pasifika Museum

Pasifika Museum is a wonderful museum in Nusa Dua although unfortunately many people don’t even know it exists. The museum is located close to Bali Collection and features the work of a number of European artists who moved to Bali and then made art on the island. There are also galleries dedicated to local painters and you will also find an Indochinese gallery as well as a Polynesian exhibit. As if that wasn’t enough you will even find pieces from greats such as Paul Gauguin, Rudolf Bonnet, and Emilio Ambron, and if you are an art lover then you definitely shouldn’t give this spot a miss.

Take a boat to Serangan Island

If you are looking for something to do around Nusa Dua then head for Serangan Island which is also known as Turtle Island. You can take a boat directly from Nusa Dua or Tanjung Benoa and you will find a pretty conservation center here that is dedicated to taking care of injured turtles and releasing them back into the wild. There is also a hatchery here and the baby turtles are then released onto the local beaches when they are deemed old enough to fend for themselves. As well as turtles you will also find birds, snakes, and other Balinese wildlife here and this makes a great day out, especially for anyone interested in marine conservation. Serangan Island is accessible from Nusa Dua via boat or the expressway and makes a great day out if you want to explore other areas. Be sure that you are visiting the actual Serangan Turtle Island Conservation Centre as there are other so-called ‘conservation centers’ that focus purely on their own pockets instead of the environment.

Go Shopping at Bali Collection

If you want to go shopping in Nusa Dua then you need to head to the Bali Collection. Here you will find a huge number of shops as well as a department store and there are numerous outlets selling traditional Balinese souvenirs if you are looking to stock up on gifts to take home. You will also find cafes and eateries here including international spots like Starbucks mixed with Indonesian-style restaurants.

Go Sea walking

One of the main attractions in Nusa Dua is the chance to go sea walking which is perfect if you don’t like swimming or diving. You can sign up for a sea walking tour at many of the hotels which will take you out to a designated dive site and you can then don a helmet that will let you look around without even getting your hair wet. You can then walk along the seafloor and check out all the pretty aquatic life and even feed the fish as you go. Make sure to also look out for the exquisite coral here at same time which is made up of colorful fans and gardens.

How to get to the Venue?

When you are visiting Bali, you definitely will arrive at Ngurah Rai International Airport (DPS).

and for this year APAC 17th Next Generation Contact Center & CX Best Practices, the Event will be held at The Laguna, Nusa Dua, Bali.

There are 3 ways to get from Ngurah Rai International Airport (DPS) to The Laguna, Nusa Dua:

  1. Bus, Line 4 change to Line 1 - Approx. 3h 44m
  2. Taxi - Approx. 17 min
  3. Drive - Approx. 17 min

COVID-19 | Measures implemented in Portugal (Update on 5 April 2022)


On 7 March 2022, the government applied for a quarantine-free trial period and a Visa On Arrival (VOA) program for 23 selected countries. The list of countries was then extended to 42 on 22 March 2022 and 43 countries on 6 April 2022.

1. Pre-departure Preparation
Before departing to Bali, you need to prepare yourself with the information about the Visa and requirements to enter Indonesia.

Entering with Visa on Arrival
According to the Circular Letter of the Directorate General of Immigration No. IMI-0549.GR.01.01 of 2022 concerning the Ease of Immigration to Support Sustainable Tourism during the COVID-19 Pandemic effective from 6 April 2022, below are the list of countries and special entities for Visa On Arrival ( VOA ), in alphabetical order:

  1. Argentina
  2. Australia
  3. Belgium
  4. Brazil
  5. Brunei Darussalam
  6. Cambodia
  7. Canada
  8. China
  9. Denmark
  10. Finland
  11. France
  12. Germany
  13. Hungary
  14. India
  15. Italy
  16. Japan
  17. Laos
  18. Malaysia
  19. Mexico
  20. Myanmar
  21. Netherland
  22. New Zealand
  23. Norway
  24. Philippines
  25. Poland
  26. Qatar
  27. Saudi Arabia
  28. Seychelles
  29. Singapore
  30. South Africa
  31. South Korea
  32. Spain
  33. Sweden
  34. Swiss
  35. Taiwan
  36. Thailand
  37. Timor Leste
  38. Tunisia
  39. Türkiye
  40. United Arab Emirates
  41. United Kingdom
  42. United States of America
  43. Vietnam

Below is the list of countries and special entities for the Visa Exemption Arrangement Facility in alphabetical order: 

  1. Brunei Darussalam,
  2. Cambodia,
  3. Laos,
  4. Malaysia,
  5. Myanmar,
  6. Philippines,
  7. Singapore,
  8. Thailand, and
  9. Vietnam.

Please note that VOA and Visa Exemption Facility are only available at Ngurah Rai International Airport. More details about the rules and regulations for VOA and Visa Exemption Facility can be read on this link and can be summarized as follows according to the circular note from The Ministry of Foreign Affairs of the Republic of Indonesia No. SE/00035/PK/04/2022/64:

1. Visit Visa Exemption or Visa on Arrival for Leisure Purpose can be issued accordingly with the following requirements:

2. The entry stamp on the granting of a Visit Visa Exemption or Visa on Arrival for Leisure Purpose will be valid as a Visit Stay Permit for a certain period, as follows:

3. Visit Visa Exemption or Visa on Arrival for Leisure Purpose can also be granted for foreign nationals on official visits or government duties to attend international events, for which shall be applied additional requirement: to enclose an invitation letter issued by the Indonesian government to attend the international conferences/trials/meetings.

4. The provision of Visit Visa Exemption or Visa on Arrival for Leisure Purpose as stipulated above applies to holders of diplomatic passports, service passports, or ordinary/general passports. 

Entering with E-visa
According to the Circular Letter of the COVID-19 Task Force Number 17 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic, international travelers can also enter through I Gusti Ngurah Rai International Airport and Tanjung Benoa Seaport, Bali. Travelers who are not listed among the above-mentioned countries can travel to Bali by applying e-visa before departure.

2. Arrival protocols
When you have arrived in Bali, there are several measures you need to take before you can continue your trip. According to the Circular Letter of the COVID-19 Task Force Number 17 of 2022 concerning Health Protocol for International Travel during the COVID-19 Pandemic, as of 5 April 2022, all international travelers, whether they are Indonesian citizens or foreign nationals, should comply with all the detailed regulations on this link.

The protocols can be summarized as follows according to the circular note from The Ministry of Foreign Affairs of the Republic of Indonesia No. SE/00035/PK/04/2022/64 :

1. All foreign travelers (foreign nationals) who will enter the territory of the Republic of Indonesia shall adjust their travel documents to ensure compliance with the provisions regarding the foreign travelers allowed to enter the territory of Indonesia, which include Covid-19 vaccination certificates, RT-PCR examination provisions, quarantine period, and the use of PeduliLindungi application.

2. Foreign travelers must show a negative RT-PCR test result in which samples were taken in the country or region of origin within a maximum period of 2 x 24 hours before the departure time.

3. Upon arrival at the entry points, foreign travelers must undergo a COVID-19 symptom check, including a body temperature check, with the following conditions :

4. The provision regarding the period of isolation (quarantine) applies to all foreign travelers with the following categories:

5. The above policies are temporary and will be readjusted according to global health developments.


Foreign Visitors

Do I need a visa?
Please check the detail above

(note if you require a Visa letter from us stating you are attending our event, you can obtain one from our system only after you have purchased a ticket for the event - our system will give ticket holders a link to personalise a letter for immigration that they can use with their visa application. We are not able to issue any letters without a ticket purchase)


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