Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties



Elevate Your People, Performance & Results To World Class Levels With Ideas, Tips, Innovations & Networking With The Best In The Region

28th NOV - 2nd DEC - The Westin Dragonara Resort, Malta


Republic of Malta

Malta has an almost mythical quality to it that comes from its eerie underwater caves, stunning temples, and medieval architecture. The streets here wind around towns and villages taking you past churches, markets, and museums, and some of the oldest buildings in the world can be found on this pretty island. The country is actually an archipelago that sits in the Mediterranean Sea and is close to both neighboring Sicily and Africa.

There are three main islands here in the form of Malta proper, Gozo, and Comino, and whichever one you choose to visit you can expect to be surrounded by azure seas and clear blue skies. Whatever you are looking for, one of the islands is sure to deliver and you can pick from museums, fishing trips, and diving opportunities, or just relax and enjoy the cafes and eateries that usually serve fresh seafood plucked straight from the ocean.

Here are some Best Things to Do & See in Malta:

Visit the Old Capital of Mdina

Mdina is the ancient capital of Malta and sits on a scenic hill in the center of the island. It is famous for being encircled by dominating fortifications and as such, it is not to be missed if you are something of a history buff. There is a huge range of activities to enjoy here such as strolling around the picturesque streets as well as ducking into the many museums. The town is also known for its cute cafes and eateries that are perfect for whiling away the hours.

Take in the views from Upper Barrakka Gardens

Upper Barrakka Gardens sits close to Valletta and is the place to come if you want to take in some of the best views across Malta. From the vantage point of the pretty gardens, you will get to look out across the famous ‘Three Cities’ of Malta and can see as far as the Grand Harbor. Once you have finished taking in the scenery and enjoyed a stroll around the garden you can then walk down into the center of the capital city of Valletta.

Dive beneath the seas at the HMS Maori

Malta enjoys a warm climate and is also blessed with azure seas which means that it is perfect if you like swimming, snorkeling, or diving. There are a range of artificial reefs here as well as a number of military wrecks which date from the Second World War. One of the most famous is called the HMS Maori which is a destroyer that was sunk by the Germans and now rests on the seafloor at a depth of 14 meters. This is a good spot for beginners due to its easy access and relatively shallow depth and there are a number of diving schools across the country if you want to get certified.

Explore fort St. Elmo

Malta’s history is riddled with stories of the Knights of St. John who were akin to something like a military group who fought in the days of the Turkish Ottoman Empire. Fort St. Elmo is built in a star formation and looks out over Valletta’s harbor in order to protect it. This was the focal point of the Siege of Malta which happened in 1565 and was a bloody period in history when some 1,500 knights lost their lives. Guided tours will take you all around the fort and fill you in on the fascinating history of the fortification.

Go Cave Diving in Comino

Comino is the best spot in Malta if you like reef and cave diving. Comino is actually an uninhabited island that sits off the coast of Malta between the mainland and Gozo and you will find a series of underwater caves that shimmer with a dark blue luminescence. It’s also a great choice if you want to see a wide range of aquatic life such as octopus and barracuda.

Marvel at Mosta Dome

Malta doesn’t hide away from lavish architecture and this includes the Mosta Dome. The church is dedicated to St. Mary and is furnished in the neo-classical style. The dome is the main feature here and measures 121 feet and 220 feet high, making it bigger than the uber-famous St. Paul’s Cathedral in London. Much of the inside of the church is decorated in gilt and the floors are paved with marble. It is meant to be modeled on the Pantheon in Rome and you will also find a pipe organ here with an impressive 2,000 pipes.

Go on a day trip to Gozo

The island of Gozo is often referred to as the ‘sister’ of Malta but it only takes 20 minutes to travel here by ferry. The main reasons to make the trip include enjoying the cultural activities as well as rugged coastlines and secluded sandy beaches. Make sure not to miss the Citadella in Victoria which is made up of a fortified city that is designed in the Byzantine and Roman styles and is something of an architectural wonder.

Take in a show at Manoel Theatre and Museum

This theater has been in operation since 1732 and was constructed under the Grand Master of the Knights of St. John. The interior is the main attraction here and you will find gilt decorations all over the structure including in the main auditorium which is covered in blue and gold. There are only 623 seats here which gives the theater an intimate feel and you should also lookout for the white marble staircase and a courtyard bar. The theater is a showcase for all the arts in Malta such as music concerts, opera shows, and ballet recitals, or you can even see a rock or folk concert here. Make sure to check out the local listings to see what’s on when you are in town.

How to get to the Venue?

When you are visiting Malta, you definitely will arrive at Malta International Airport (MLA).

and for this year GLOBAL 17th Next Generation Contact Center & CX Best Practices, the Event will be held at The Westin Dragonara Resort, Malta.

There are 8 ways to get from Malta International Airport (MLA) to The Westin Dragonara Resort:

  1. Bus, Line 13 bus - Approx. 49 min
  2. Bus via Pembroke - Approx. 52 min
  3. Bus, X2 Bus - Approx. 1h 3m
  4. Bus, Line 13 bus via Valetta - Approx. 1h 6m
  5. Taxi - Approx. 12 min
  6. Drive - Approx. 12 min
  7. Shuttle - Approx. 12 min
  8. Towncar - Approx. 12 min

COVID-19 | Measures implemented in Malta (Update on 8 April 2022)


Entry Requirement

Entry requirements depend on the color attributed to the country/zone of departure, according to Malta’s national classification as per Legal Notice 244 of 2020. Countries/Zones are currently classified as Red and Dark Red. When determining whether travel rules for red or dark red countries/zones apply in their case, travelers need to consider the classification of the countries/zones they have resided in and/or transited through in the 14 days prior to their travel:

Current Travel Requirements applicable to all passengers traveling from: 
Red Countries/Zones:

Travelers to Malta from red countries/zones must:

  1. Submit their passenger locator form (PLF) via, and provide the QR code at check-in and on arrival in Malta in digital format A false declaration will be considered a criminal offence. Travelers must then hand their documents to the health staff upon arrival at Malta International Airport or at the Sea Port terminals.
  2. Provide proof of valid vaccination certificate recognized by the Superintendent of Public Health. For local certificates please refer to the Standards for Vaccine Certificate Validity.​ 
  3. Passengers must also ensure they have all the necessary documentation for entry into Malta.

For vaccination certificates issued by foreign jurisdictions, these are valid if they:
1. are notified by the Superintendent of Public Health in the Government Gazette as recognized vaccination certificates 
2. 14 days have passed from the last dose.
3. document vaccination with:
     - EMA-approved vaccines (including Comirnaty [Pfizer], Jannsen [Johnson & Johnson], Spikevax [Moderna], Vaxzevria [AstraZeneca]), Nuvaxovid (Novovax). The list of EMA-approved vaccines can be accessed at this link.  Certificates documenting vaccination with 2 different EMA-approved vaccines are also accepted as valid.
     - primary full schedule with vaccines that have been accepted under WHO Emergency Use Listing (EUL) Procedure, provided that a booster dose with an EMA-approved vaccine has been given.
     - vaccines that have been accepted under WHO Emergency Use Listing (EUL) Procedure (provided that for vaccines that are not yet authorized by the EMA, the traveler also needs to present a negative PCR test taken within 72 hours prior to their arrival in Malta). A list of the vaccines that have been accepted under the WHO Emergency Use Listing (EUL) Procedure can be found at this link:

Quarantine for travelers coming from red countries 
Travelers must quarantine in an accommodation provided by the Health Authorities against a fee of €100 per night, which includes breakfast brought to the room. Any other additional expenses need to be borne by the person in quarantine. Molecular (PCR) tests administered by public health authorities are subject to a €120 fee.
Children in quarantine cannot quarantine alone at the quarantine hotel but must be accompanied by a parent or legal guardian.
Residents in possession of a valid Maltese ID or Residence Card or Approval in Principle letter issued by Identity Malta​ can quarantine at an alternative residence when they travel from red countries/zones and do not hold proof of full vaccination. with a recognized vaccine certificate.

In this case, quarantine at an alternative residence is only possible if the following conditions are respected:​
    • Maximum 4 additional, fully vaccinated persons older than 12 are living at that address.
    • Travellers must submit an online Alternative Quarantine Location Request at least 10 days before their arrival via Health authorities reserve the right to accept or reject such requests. Quarantine in Guest Houses with shared facilities is not permitted.

People in quarantine are allowed to leave Malta before their quarantine period has elapsed by showing a return ticket and providing a negative PCR test provided they travel directly from the quarantine address to the airport/seaport. They will need to notify the quarantine team at

Dark Red Countries/Zones:

The specific authorization is required for travelers to and from dark red countries/zones subject to an effective travel ban in accordance with the legal notice Travel Ban (Extension to all Countries) Order (S.L. 465. 26).

It is important to note that 14 days quarantine is mandatory for all authorized travelers to Malta from dark red zones/countries, except for those passengers with a recognized valid vaccine certificate whereby the quarantine period has been reduced to 7 days (the reduced quarantine of 7 days for holders of recognized valid vaccine certificate will come into effect from Monday 7th March)

For travelers arriving from dark red zones in possession of a vaccine certificate with a recent booster dose, where the last dose has been administered less than 14 days prior to entering Malta, a negative PCR test is required for entry into Malta as detailed in the section entitled ‘Testing Requirements’ below. In such cases the quarantine period is as follows:

Travel to and from Dark Red (Travel Ban) countries zones is only permitted for essential travel in exceptional circumstances and only with prior authorization. In accordance with the procedures listed below. 
Applications must be submitted through the Travel Authorisation form



Overseas Visitors Information about Visas and more!

Do I need a visa? Click Here

(note if you require a Visa letter from us stating you are attending our event, you can obtain one from our system only after you have purchased a ticket for the event - our system will give ticket holders a link to personalise a letter for immigration that they can use with their visa application. We are not able to issue any letters without a ticket purchase)

General required documents for Maltese Visa Application

  • Download Malta Visa application form, fill it completely and with sincerity. You can also fill the Malta Visa application form electronically and then print a hard-copy.
  • 2 photos must be attached; the photo should be of passport format – a recent whole-face capture with a light background. Learn more about photo requirements and specifications for a Maltese Visa.
    • Two identical photos. Not older than six months.
    • Photo size: 35x45mm.
    • In color. No black and white.
    • Head should take 70-80% of the photo.
    • Brightly colored background. Light grey is suggested. No patterns.
    • The applicant should be looking straight at the camera.
    • Neutral face expression. No smile and mouth closed.
    • Avoid uniforms or colors matching the background.
  • Your passport and copies of your previous visas – valid for at least 3 months beyond return date – are required. Your passport must have at least two blank pages.
  • A copy of your return-ticket reservation. It is not recommended to purchase the ticket before obtaining the visa – if not otherwise required.
  • Travel medical insurance confirmation of minimum 30,000 € coverage within Malta and the entire Schengen area.
  • A visa cover letter stating the purpose of visit to Malta and itinerary.
  • Flight ticket reservation (if applicable)
  • Proof of civil status (marriage certificate, birth certificate of children, death certificate of spouse, ration card if applicable)
  • Proof of accommodation for your entire stay in Malta.
  • Means of subsistence – Proof of sufficient financial means for the period of stay in Malta. According to the information provided by the European Commission, a foreign national who wants to enter the territory of Malta, while applying for a Malta Visa it needs to attest owning 48€/day for the period of stay, to the Malta Embassy or Consulate.

Additional documents required for the most frequent purposes of Malta Visa Application:

  • Invitation letter with the address and phone number from family member or sponsor in Malta – if applicable.
  • Bank statement of the last 6 months.
  • Passport copies.

Malta Visa for Business Purposes:

  • Invitation letter from the Maltese company you will be visiting and their detailed address in Malta accompanied with the dates of your visit.
  • A certificate from your employer stating/allowing your business travel.
  • If there were previous trade relations between the two companies, proof of such events must be provided.
  • Business bank statement of the latest 6 months.
  • Memorandum and Article of Association in original certified copy (registered with joint stock companies) Trade License (first issued and present renewal), Proprietorship/Partnership documents.
  • Regarding the applicant’s expenses during stay in the Schengen zone, either the employer or the partner company must state coverage of expenses on the letter or invitation.


both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 0
session page-view-total = 0
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =