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15th Annual members' event

MAY 27-29, 2020 ORLANDO, USA

OPEN TO ALL MEMBERS - BOOK NOW!
customer experience
employee engagement
business strategies
contact center
Tech Innovation

The VENUE Conference venue and accommodation

We have selected a fantastic hotel in Orlando - The Hotel B Resort & Spa Discover a new lifestyle resort experience in the Disney Springs® Resort area at B Resort & Spa. A unique blend of modern amenities, chic sophistication, and fun for all, our Disney Springs® Resort Area hotel offers guests comfort and convenience in an ideal location. As an official Walt Disney World® Hotel, B Resort & Spa allows you to revel in the excitement of the theme parks, found just outside our doors, as well as benefits exclusive to our guests. Enjoy Disney FastPass+ service, Extra Magic Hours, complimentary shuttles to and from the parks as well as resort perks like family-flexible rooms and a variety of on-site dining. Treat yourself to a new take on the classic hotel experience and B Our Guest in Disney Springs®.

Full details of the venue and how to book with specially negotiated discounted rates (only available through ContactCenterWorld) are available on this page.

ContactCenterWorld is an authorized travel agent and is bonded by IATA (number 96-5 0057 4) If you prefer us to book accommodation on your behalf let us know - we will be happy to assist (email sharon@contactcenterworld.com)

Hotel B - Chic comfort and contemporary style are combined to create an unforgettable experience in the Disney Springs® Resort Area. Check-in to one of our 394 guestrooms or suites and enjoy a stay personalized to your needs.

Hotel B Lobby

Pool - Head to our on-site, zero entry pool with interactive water features for some added fun or much-needed rest and relaxation. Lounge poolside while sipping and snacking on food and drinks from the conveniently located Pool Bar, or take a dip in the refreshing water and soak up some rays.

King Room

Our Poolside Master Suite is located Poolside in our Lanai Building. This suite features a living room and dining table and has Patio Access from the living room and bedroom to an outside private courtyard area with a sitting area. The suite has two queen-sized beds and a sleeper sofa bed.

Chic guestrooms have two queen-sized beds. The welcoming and stylish accommodations of the Chic rooms also feature our signature Blissful Beds®. Chic rooms are located on the first and second floor in the Lanai section of the hotel. Handicap accessible rooms available upon request.

24/7 Fitness Center

Spa Lobby

Spa

Kidz Zone

Hotel Address: 1905 Hotel Plaza Blvd, Lake Buena Vista, FL 32830


Exclusive room rates for delegates

Captivating Run of house $129.00 USD

Captivating guestrooms are located on the lower floors of our Tower Building and feature two queen size beds or king bed and sleeper sofa. The welcoming and stylish accommodations of the Captivating rooms also feature our signature Blissful Beds®. No balcony access.

 

All rooms are subject to applicable state and local taxes which are currently 12.5% and Resort Fee of $30.00 per day. Self-parking is $22.00 per day and Valet parking is $28.00 per day. A first night deposit is required for each individual reservation.

Please use this link to book your accommodation Best Practices Americas

ContactCenterWorld is an authorized travel agent and is bonded by IATA (number 96-5 0057 4) If you prefer us to book accommodation on your behalf let us know - we will be happy to assist (email sharon@contactcenterworld.com)


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In ONE word what delegates said about our latest event!

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Blue Cross Blue Shield Rhode Island

Walmart

ART.com

Affinion Group

mark-affinion

Desjardins Card Services

Amway

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Sitel

DHL Express (US)

CGS

Sitel US

BillTrust

Listen Up Espanol

Oi (telecommunications)

Blue Ocean Contact Center

Aditya Canada

Humana

C3

Gtech

Accenture

OI Brazil

IHG

Blue Ocean Contact Center

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