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Best in Europe, Middle East & Africa
Amsterdam, Netherlands June 24-26, 2024

The VENUE Conference venue and accommodation

Welcome to the charming city of

Amsterdam. Netherlands,

the beautiful backdrop for the 19th Annual Next Gen Best Practice Conference & Expo Europe, Middle East & Africa. Nestled along the picturesque canals and a stones throw from the Central Station, this conference venue offers a unique blend of historic elegance and cutting-edge facilities, providing an inspiring backdrop for professionals from around the World to convene and collaborate.

Amsterdam's efficient and substantial transportation system enables conference-goers to explore the city effortlessly. After a day of enriching sessions, attendees can unwind along the scenic canals, enjoying the unique charm of Amsterdam, coffee shops and much more!

The 19th Annual Next Gen Best Practice Conference & Expo Europe, Middle East & Africa in Amsterdam promises not only professional growth but also a cultural and immersive experience in one of Europe's most captivating cities. Get ready to be inspired and connect with industry leaders against the backdrop of Amsterdam's timeless beauty and forward-thinking spirit.

For the 19th Annual Annual Next Gen Best Practice Conference & Expo Europe, the Middle East & Africa, the venue will be

Renaissance Amsterdam Hotel.

Hotel Address: Hekelveld 17, Amsterdam, Netherlands, 1012 SN (+31 205 512 000)

Exclusive room rates for delegates

Deluxe Guest Room 


- 1 King or 1 Queen(s) or 2 Twins

- Mini Fridge

- 22sqm / 237sqft room

- Living / Sitting Area

- Coffee / Tea Maker

- 50in / 127cm LED TV


Single Occupancy: €299 per room per night + taxes

Double Occupancy: €319 per room per night + taxes 


The above group room rates include the following charges:

- American Breakfast Buffet

- Internet

Notes on accommodation:

- Check-in time is as of 5:00 PM on the day of arrival

- Check-out time is at 12:00 PM


ContactCenterWorld is an authorized travel agent and is bonded by IATA (number 96-5 0057 4)
If you preferĀ us to book accommodation on your behalf, let us know - we will be happy to assist - follow this link to message us Link: Accommodation Assistance Required and please quote:
1. number of rooms required and type,
2. names of delegates staying in the rooms and their email addresses,
3. if anyone is sharing state who is sharing with whom
4. arrival and departure dates and
5. any other special instructions/details

We will then contact you as soon as possible with options/details etc.

DELEGATE TESTIMONIAL VIDEOSDelegates Share their thoughts on these events from

Jephin of Dubai Tech on events

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Bharat of ABSA Bank on events

Mariana of Teleperformance on events

Neo of MultiChoice Group on events

Saskia Kusumah of Prodia on events

Teleperformance Portugal on Events

Rendar Mahardhika Putra - Head of Contact Center at Coca-Cola Europacific Partners Indonesia on Events

Candido Ferreira - Director at ManpowerGroup Portugal on Events

Neo Marinyele - Senior Call Centre Manager at Multichoice SA on Events

Dian Sahri Ramadhan - Manager at PT Bank Central Asia Tbk on Events

Via Rahma - Manager at PT Bank Central Asia Tbk on Events

Dave D'Arcy - Industry Expert & Veteran

Faran Niaz of CX Future on Contact Center World events

WOW What an Amazing Event

WOW - Join this event!

2018 Next Generation Contact Centers - Berlin Testimonials

Gerhard Landry of Webhelp on ContactCenterWorld Events

Malcolm Vining of ABSA on ContactCenterWorld Events

Jaques de Beer of Talksure SA on ContactCenterWorld Events

Bharat Parshotam of ABSA on ContactCenterWorld Events

Utku Toprak Teleperformance Turkey on ContactCenterWorld Conferences

Gert Jacobs Multichoice on ContactCenterWorld Conferences

Mthokozisi Nsango Multichoice on ContactCenterWorld Conferences

Mthokozisi Nsango Multichoice on ContactCenterWorld Conferences

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Sercan Salgin Turkcell Global Bilgi on ContactCenterWorld Awards and Conferences

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