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Articles

Artificial intelligence-based Web platform developer Clevva has partnered with UK-based robotic process automation (RPA) firm Blue Prism, in a collaboration that will see the Stellenbosch-based firm going global. Read More...
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Dubber launches compliant Unified Call Recording and Voice AI on 3 AT&T Networks: AT&T IP Toll-Free Network, AT&T Hosted Voice Service and Cisco Webex Calling with AT&T Business in the United States Read More...
February 24, 2021 11:12 AM
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The tender process for the public health board systems to handle coronavirus test and vaccine appointments was directly awarded to the French call centre group Teleperformance without being put out to public tender, Trouw reported on Friday. Read More...
February 24, 2021 12:03 AM
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Trending topics to use in your CX strategy for the year ahead. Read More...
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A Sheffield call centre company is advertising 270 new jobs. Read More...
February 23, 2021 11:20 PM
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Conduent Incorporated (Nasdaq: CNDT) announced that smart Europe GmbH, a subsidiary of the joint venture between Geely Holding (Geely) and Mercedes-Benz AG (Mercedes-Benz), has selected the company to provide customer experience management (CXM) serv... Read More...
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