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ContactCenterWorld - Definition
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Phrase: Compliance
Definition:
Being in a state of agreement with the topic or subject being assessed. Also used with reference to Do Not Call and other industry required legislation.
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Your search for 'Compliance' has returned 2595 search results
Videos
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| 300 complaints a month over south africa health facilities /view/contact-center-news/300-complaints-a-month-over-sas-health-facilities.aspx contactcenterworld gauteng south africa april 18 2018 the office of health standards compliance ohsc has seen a surge in complaints to its consumer hotline in the wake of the life esidimeni tragedy&sbq |
| Karen de Castro /profile/karen.de.castro/ marketing copywriter acquire bpo is a global business outsourcer that offers contact center bpo marketing and animation services our experienced global and local teams strict compliance to regulatory s |
| Yael Sol /profile.aspx?pid=362de267bbbe4cafb984df23e72dedb4 compliance and enhance safety and security nice serves over 25 000 organizations in the enterprise and security sectors representing a variety of sizes and industries in more than 150 countries and inc |
| Head of Sales /job-app-show-posting.aspx?JobID=ad70e2b3-1552-4dff-8a37-dda9b48d65fd compliance with industry corporate guidelines to provide visible and clear direction to your team &lsquoleading by example&rsquo and carrying overall responsibility for departmental kpi&rsquos targets |
| hubstor and red box recorders partner to bring voice archiving compliance to microsoft azure /view/contact-center-news/hubstor-and-red-box-recorders-partner-to-bring-voice-archiving-compliance-to.aspx compliance said pete ellis cro red box recorders hubstor&rsquos customers can also benefit as the integration with red box technology represents an easy way of capturing communications data from more s |
| Insight Manager – Online Gambling /job-app-show-posting.aspx?JobID=d19bb135-2a9e-4e29-b6fc-e0ca1d354a34 compliance regulatory and policy across the gaming industry within the online space and bring your expert knowledge to advise and guide colleagues and stakeholders you will monitor and advise on produc |
| What the GDPR Means for Your Contact Centre /company/blog/calabrio/?id=08b80be6-7a18-4b0c-bde5-554263050992 compliance will be painful with administrative fines of up to up to &euro20 million or four percent of a company&rsquos annual global turnover&mdashwhichever is higher if you&rsquove been putting |
| What the GDPR Means for Your Contact Centre /blog/calabrio/?id=8a42bd91-cabf-4bd3-b1ef-1648aeca416e compliance will be painful with administrative fines of up to up to &euro20 million or four percent of a company&rsquos annual global turnover&mdashwhichever is higher if you&rsquove been putting |
| support uk achieves silver accreditation in liquid voice new business partner programme /view/contact-center-news/support-uk-achieves-silver-accreditation-in-liquid-voices-new-business-partner.aspx of contact centre solutions including omnichannel contact centres interaction recording quality management content analytics pci compliance automated speech transcription payment ivr and public |
| tcn announces new partnership with callminer /view/contact-center-news/tcn-announces-new-partnership-with-callminer-enhancing-its-cloud-based-contact.aspx compliance risk we are proud to partner with leading technology companies such as callminer to offer new and innovative solutions to our customers said terrel bird co founder and ceo of tcn with tcn sp |
| Christopher Stewart /profile.aspx?pid=d03fb1a26c654b94a5db47ea6f943ff6 compliance and specialized patient representatives our management team averages more than seventeen years of health care collection experience and our collection staff boasts tenure of over seven years |
| Speech Analytics: Soon to Be a $2.5 Billion Market /company/blog/monetsoftware/?id=0fa94f65-31d4-4efc-8f62-56cf7f1ae8ba compliance with federal and industry regulations speech analytics generates automated alerts triggered by voice data whether that&rsquos the use of profanity or the word &ldquocancel &rdquo or th |
| Scheduling: The Difference Between Adherence and Compliance /company/blog/monetsoftware/?id=1ed3b719-3e66-48d2-940b-fc5f9916d548 compliance &ndash in fact some may believe they are both terms that describe the same thing but that is not the case schedule adherence adherence is a measurement of the time agents are scheduled to wo |
| semafone wins “most disruptive” category in pymnts voice challenge with amazon alexa /view/contact-center-news/semafone-wins-most-disruptive-category-in-pymnts-voice-challenge-with-amazon-alexa.aspx contactcenterworld boston and guildford u k april 5 2018 semafone a provider of data security and compliance solutions for contact centers has won the most disruptive category in the 2018 pymnts v |
| pci compliance what it is and how call centers achieve compliance /view/contact-center-article/pci-compliance-what-it-is-and-how-call-centers-achieve-compliance.aspx contactcenterworld the payment card industry data security standards pci dss is a set of regulations mandated by the payment card industry security standards council designed to ensure pci compliance s |
| Ben Scales /profile.aspx?pid=2ec5a318316e40fc9db36aed0a7fda8c compliance regulations are met and that the gap between training and learning is bridged what's more nelly even analyses the results so that she can refine the questions to make them more relevant and |
| Is your Call Recording Software up to the Task? /company/blog/orecx/?id=5e05480e-ef14-4512-8966-8e44affe8ec1 compliance risk mitigation and sales revenue the question is however does your current solution offer the features you require to take full advantage of all of these benefits how can you know if |
| Grant Jannaway /profile.aspx?pid=e32af37f7f1942d4b5f00be5d85ce78d pci compliance established in 1994 to operate in the turkish mobile telecommunications sector vodafone group became a mobile operator under the name vodafone telekomünikasyon a ş on may 24 2006 now the |
| threads and orecx bring phone call transcription to the masses /view/contact-center-news/threads-and-orecx-bring-phone-call-transcription-to-the-masses.aspx compliance regulations call transcription can be useful to every type of business saving time and money the answer of course is return on investment transcribing a phone call is far more challenging th |
| bright pattern secures pci 3 2 certification from compliance point /view/contact-center-news/bright-pattern-secures-pci-3.2-certification-from-compliance-point-to-support.aspx contactcenterworld san bruno calif march 27 2018 bright pattern a provider of omnichannel contact center software announced that it has achieved the highest level of pci compliance with third |
| Tony Smith /profile/tony.smith/ compliance pci pal were pioneers in the contact centre space and are in our third year of level 1 compliance to the standard our business has been contact centre payments for many years with a long his |
| Michelle Brown /profile/michelle.brown/ training compliance and consulting services i have a passion for risk identification and awareness so that my clients can focus on revenue growth cost containment and customer satisfaction |
| semafone warns contact centers of five types of fraudsters threatening data security /view/contact-center-article/semafone-warns-contact-centers-of-five-types-of-fraudsters-threatening-data.aspx contactcenterworld semafone a provider of data security and compliance solutions for contact centers shares the five most common types of fraudsters putting contact center data at risk coming from both |
| Speech Analytics and Compliance /company/blog/businesssystemsuk/?id=e45a1b50-50e4-430c-8249-88b9fda195ae compliance the rest of this article can be found exclusively on bobs guide check out the rest of the article &lsquoentry level analytics and compliance&lsquo source https www businesssystemsuk co uk bl |
| Siti Zulaicha /profile.aspx?pid=760441d3d039428a93493f9a0767a237 compliance audit and corporate secretary and the object for a routine inspection of the external auditors conducted by bank indonesia bpkp and cpc as well as the international auditors asiamoney magazi |
| Prastio Prastio /profile.aspx?pid=872a2c9163f746238064d00e42d29019 compliance audit and corporate secretary and the object for a routine inspection of the external auditors conducted by bank indonesia bpkp and cpc as well as the international auditors asiamoney magazi |
| Clever Nelly /profile.aspx?pid=fec067e5a19544ad99bcfee81ed8cd53 compliance regulations are met and that the gap between training and learning is bridged what's more nelly even analyses the results so that she can refine the questions to make them more relevant and |
| oak launches new gdpr feature pack for recordx /view/contact-center-news/oak-launches-new-gdpr-advanced-feature-pack-for-recordx.aspx compliance options as standard including active directory integration user associated recording rules encryption and infinite storage space the new gdpr advanced feature pack goes a stage further by si |
| Ario Bimo Pranoto /profile/ario.bimo.pranoto/ compliance level in summary the dgt contact center has been gradually evolving into the main communication channel between taxpayers and the indonesian government for various taxation matters the direc |
| enghouse interactive quality management suite now mitel certified /view/contact-center-news/enghouse-interactive-quality-management-suite-now-mitel-certified.aspx compliance obligations said ernie wallerstein president of americas enghouse interactive we are very excited about this certification and the implications for the global partner community by expanding |
| Willyandri Willyandri /profile.aspx?pid=f582dc74f5df4001b495dbe662407917 compliance level in summary the dgt contact center has been gradually evolving into the main communication channel between taxpayers and the indonesian government for various taxation matters the direc |
| new payment ivr solution makes pci compliance easier for contact centres /view/contact-center-news/new-payment-ivr-solution-makes-pci-compliance-easier-for-contact-centres.aspx contactcenterworld leeds uk march 2018 liquid voice a provider of interaction recording quality management and analytics has announced the immediate availability of a new payment ivr solution this new |
| new omnichannel platform improves communication with customers /view/contact-center-news/new-cloud-platform-clear-favourite-with-betfred.aspx compliance elaborating on how the technology works vapour&rsquos ceo tim mercer explains this really is a &lsquonext generation&rsquo solution particularly suitable for businesses with a b2c contact ce |
| aeriandi teams up with pindrop as contact centre fraud booms /view/contact-center-news/aeriandi-teams-up-with-pindrop-as-contact-centre-fraud-booms.aspx compliance in the face of ever increasing call volumes offering pindrop&rsquos fraud protection solutions through the aeriandi cloud hosted platform gives our customers a simple and extremely effective |
| Siti Nur Insani /profile/siti.nur.insani/ compliance audit and corporate secretary and the object for a routine inspection of the external auditors conducted by bank indonesia bpkp and cpc as well as the international auditors asiamoney magazi |
| liquid voice makes pci compliance easier for contact centres with new payment ivr solution /view/contact-center-news/liquid-voice-makes-pci-compliance-easier-for-contact-centres-with-new-payment-ivr.aspx contactcenterworld liquid voice a global provider of interaction recording quality management and analytics has announced the immediate availability of a new payment ivr solution to enable organisation |
| Marta Klicka-Lewandowska /profile/marta.klicka-lewandowska/ for quality and compliance department at 4life direct poland i am passionate about finding new ways of improving the quality standards of customer service and business processes within the company |
| anexinet enhances listenlogic omni channel analytics with artificial intelligence and machine learning /view/contact-center-news/anexinet-enhances-listenlogic-with-artificial-intelligence-and-ensemble-machine.aspx insights grow sales reduce customer churn ensure compliance and drive contact center efficiency contactcenterworld posted by veronica silva cusi news correspondent source https globenewswire com |
| nice incontact cxone selected by govolution to power self service and agent assisted service options /view/contact-center-news/nice-incontact-cxone-selected-by-govolution-to-power-self-service-and-agent.aspx compliance for financial security and privacy and improves productivity in the contact center with govolution available to companies using cxone contact centers can continue to streamline the customer |
| tech city uk chooses semafone to join 2018 future fifty /view/contact-center-news/tech-city-uk-chooses-semafone-to-join-2018-future-fifty.aspx contactcenterworld guildford uk 7 march 2018 semafone a provider of data security and compliance solutions for contact centres has been selected to join tech city uk&rsquos future fifty cohort for |
| anexinet enhances listenlogic omni channel analytics with artificial intelligence and machine learning /view/contact-center-news/anexinet-enhances-listenlogic-omni-channel-analytics-with-artificial-intelligence.aspx anexinet brings the experience and solutions that ensures omni channel insights grow sales reduce customer churn ensure compliance and drive contact center efficiency contactcenterworld |
| The Power of Stereo (vs. Mono Call Recording /company/blog/orecx/?id=b630bc60-9054-47ca-adad-57213f129944 compliance infraction may have occurred you need to be able to prove who said what and when recording in stereo vs mono also helps increase the accuracy of automatic call transcribing which is popular |
| Jeffrey Rogerson /profile/jeffrey.rogerson/ compliance and enhance safety and security nice serves over 25 000 organizations in the enterprise and security sectors representing a variety of sizes and industries in more than 150 countries and inc |
| Jasmin Harvey /profile.aspx?pid=cc978413c75a465eb0fef7fe2fe568b3 compliance and specialized patient representatives our management team averages more than seventeen years of health care collection experience and our collection staff boasts tenure of over seven years |
| Robert Bezuidenhout /profile/robert.bezuidenhout/ compliance quality assurance standards market analysis data analytics operations and call centre management basic hr fundamentals marketing customer care and sales strategies social media workflow and |
| Itay Grushka /profile.aspx?pid=b0cd561f7de14a4298d87879b44e5106 compliance and enhance safety and security nice serves over 25 000 organizations in the enterprise and security sectors representing a variety of sizes and industries in more than 150 countries and inc |
| Wahyuti Wahyuti /profile.aspx?pid=17f8016ee9bb4de9af5fa42380436694 compliance audit and corporate secretary and the object for a routine inspection of the external auditors conducted by bank indonesia bpkp and cpc as well as the international auditors asiamoney magazi |
| nice satmetrix npx winter release harnesses new data sources /view/contact-center-news/nice-satmetrix-npx-winter-release-harnesses-new-data-sources-to-deliver-the-most.aspx delivers a truly holistic view of customer experience along with scalability compliance and performance nice satmetrix contactcenterworld posted by veronica silva cusi news correspondent source nice |
| sunday times recognizes semafone for fast growing international sales /view/contact-center-news/sunday-times-recognizes-semafone-for-fast-growing-international-sales.aspx contactcenterworld semafone a provider of data security and compliance solutions for contact centers has been selected for the second time as one of the top 100 u k businesses on the sunday times lloyd |
| six degrees partners with ultracomms to combat credit card fraud /view/contact-center-news/six-degrees-partners-with-ultracomms-to-combat-credit-card-fraud-with-new-paysure.aspx compliance infrastructures making it a seamless process for businesses under pressure to comply while meeting strong business objectives derwyn jones ceo at ultracomms said having provided secure payme |
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