ContactCenterWorld - Definition
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Phrase: Profit Center
Deriviation(s):Profit Centre
Definition:
A profit center manager is held accountable for both revenues, and costs (expenses), and therefore, profits. What this means in terms of managerial responsibilities is that the manager has to drive the sales revenue generating activities which leads to cash inflows and at the same time control the cost (cash outflows) causing activities. This makes the profit center management more challenging than cost centre management.
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Cost Center /define.aspx?id=1a66a608395c4942816ce7723bab4ce3 an accounting term that refers to a department or function in the organization that does not generate profit see profit center cost centre |
Profit Center /define.aspx?id=0ceb69e91e584f24958e6cf5ecca9908 a profit center manager is held accountable for both revenues and costs expenses and therefore profits what this means in terms of managerial responsibilities is that the manager has to drive the sales |
Help Lightning Closes Investment Led by Resolve Growth Partners /view/contact-center-news/help-lightning-closes-8m-investment-led-by-resolve-growth-partners.aspx contactcenterworld birmingham al usa aug 2020 help lightning inc a provider of virtual expertise software that enables enterprises to accelerate the transformation of their field service and call cente |
Jennifer Underwood /profile/jennifer.underwood/ financial care center manager i manage a small call center in a not for profit healthcare system |
Dominique Lemoine /profile/dominique.lemoine/ ict & tertiary business development would you need to set up a new business in france in the call center field or ict business i help you and your company to make your project a success by helping you |
Dave Kielkucki /profile/dave.kielkucki/ principal managing director in today's competitive business environment contact center and marketing professionals are constantly challenged to manage a growing business achieve superior performance le |
Using Contact Center Analytics for Greater Efficiency and Profitability /view/contact-center-article/using-contact-center-analytics-for-greater-efficiency-and-profitability.aspx gary barnett contactcenterworld author gary barnett ceo semafone the contact center industry is in a state of significant transition an increased focus on omnichannel customer engagement coupled with t |
New Research about Customer Service and CRM - Would you receive advice? /blog/heverton/?id=890b023e-c335-4372-a89d-28eb9780c46e during my last 11 years working as crm consultant i would like to share those research that became books to unite our category the book of all 20 methodologies to improve and profit from customer exper |
Keairra /profile.aspx?pid=65316f7413c24afaa77daadb4648148e inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provides contact center so |
Yani Valchev /profile/yani.valchev/ center software and many other voice related systems and accessories we supply products to the largest corporations all levels of government the military hospitals non profit organizations and dealers |
Stay A Player! /tips.aspx?id=a9dfd21fe2b0445f9227775f87170227 center based on a single implementation of crm the first step is to really design the process around the way that your business works and to use crm as the heart of your operation and to think of it as |
Michelle Claprood /profile/michelle.claprood/ call center operations manager founded in 1957 the military order of the purple heart service foundation is a 501c3 non profit that raises funds to support our nation's veterans and their families over |
Inktel /company/inktel.aspx inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provides contact center so |
Ayleen Wilson /profile/ayleen.wilson/ supervisor work flow coordinator customer service we are a non profit org in the dairy industry holstein association of canada we are a non profit org in the dairy industry holstein association of cana |
Ford Opens Call Center Focused on Truck Owners /view/contact-center-news/ford-opens-call-center-focused-on-truck-owners.aspx contactcenterworld detroit mi usa sept 9 2019 ford motor co has opened a 500 person call center in houston devoted to helping the people who buy those profit monsters the houston customer contact cente |
Kanekt 365 Celebrates Success of Call Center Services for the Pizza Industry /view/contact-center-news/kanekt-365-celebrates-success-of-call-center-services-for-the-pizza-industry.aspx contactcenterworld san francisco ca usa aug 2019 a near universal problem faced by the pizza industry is how to handle taking phone orders in a space where the profit margin is a key to success many su |
Ameridial Inc. /company/ameridial-inc..aspx center solutions we are specialists in healthcare communications direct response tv and radio non profit flexible pricing models are offered oks ameridial inc steve trifelos craig vretas matt mcgeorge |
Turning customer journeys into profitable journeys /company/blog/calabrio/?id=5a877636-636a-42b6-810b-a42a29d35698 according to carlos muňoz at teleopti excellent customer service and business success are inextricably linked   he explores how to transform your customer service from a cost center into a profit m |
Crisis Call Center /company/crisis-call-center.aspx about crisis call center established as an outreach program of the university of nevada reno in 1966 in response to the high rate of suicide in nevada added in 1979 an advocacy program for victims of s |
CITAM 3-1-1 /company/citam-3-1-1.aspx founded by cauca as a non profit organization the municipal call information and treatment center citam 3 1 1 is a mutual call center offered to quebec municipalities to respond and to process non urge |
Bright Pattern Contact Center Software Opens up New Opportunities for the Visually Impaired Workforce /view/contact-center-article/bright-pattern-contact-center-software-opens-up-new-opportunities-for-the.aspx profit organization webaim web accessibility in mind found that many working age visually impaired adults are unemployed or underemployed however people with higher levels of screen reader proficiency |
Jahidul Islam /profile.aspx?pid=b533a13f11054d3fb920b2f4ab35d3a8 call center part time grameenphone is the leading telecommunications service provider in bangladesh with more than 32 million subscribers as of june 2011 grameenphone is the largest cellular operator i |
Sergey Timoschuk /profile/sergey.timoschuk/ the ukrainian contact center association is a non profit public organization set up in 2010 by a group of experts in contact center management the ukrainian contact center association is a non profit p |
Majedul Haque /profile/majedul.haque/ call center part time job grameenphone is the leading telecommunications service provider in bangladesh with more than 32 million subscribers as of june 2011 grameenphone is the largest cellular operat |
Cry Of The Call Center Agent /view/contact-center-article/cry-of-the-call-center-agent.aspx profit base while monitoring and decreasing spending outsourcing of the hr business function has become the norm the smart move that changed corporate america leading to the rise of consulting and outs |
Lori Peterson /profile.aspx?pid=93fd7b3484634faaafe60fda2d95b3da call center analyst heritage has decades of experience serving america's nonprofits we are honored that these charity organizations have entrusted us with their fundraising and public awareness campaig |
Zafer Karpuz /profile/zafer.karpuz/ call center manager turkey young and dynamic bank finansbank was established in october 26 1987 growing at a tremendous pace in such a short time finansbank continues to render innovative banking servi |
Smita Nair Jain /profile/smita.nair.jain/ senior divisional vice president e commerce retai andl it solutions sears holdings corporation e commerce retai andl it solutions sears holdings corporation sears holding corp call center round rock sm |
Mabel Wall /profile/mabel.wall/ payroll specialist inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provide |
Michelle Nader /profile/michelle.nader/ payroll assistant inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provides |
Christina Canizares /profile/christina.canizares/ business development inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provi |
Vanesa Rodriguez /profile/vanesa.rodriguez/ account coordinator inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provid |
Peggy Ann Robbins /profile/peggy.ann.robbins/ center program that i created for a non profit organization to provide flexible part time work for severely wounded service members and their caregivers in the late 1990s through several projects w |
Sean Armstrong /profile/sean.armstrong/ senior program manager a non profit company whose mission is to gain employment for people with significant disabilities my background is in it at sourceamerica my goals are to identify opportunities w |
3 Reasons That US Call Centers Are Making A Comeback /view/contact-center-research/3-reasons-that-us-call-centers-are-making-a-comeback.aspx profit from offshore call centers once sought after never materialized because of the offshore agents&rsquo inability to generate meaningful revenue from their calls this resulted in 180 000 jobs comin |
Iryna Balashova /profile/iryna.balashova/ assistant the ukrainian contact center association is a non profit public organization set up in 2010 by a group of experts in contact center management the ukrainian contact center association is a no |
Patricia McGuire /profile/patricia.mcguire/ executive assistant focused on industries like consumer products non profit retail and telecommunications statesidebpo employees around 70 people the fort myers fla based team provides contact center s |
Meliha Aysegul Soylu /profile/meliha.aysegul.soylu/ call center division manager turkey young and dynamic bank finansbank was established in october 26 1987 growing at a tremendous pace in such a short time finansbank continues to render innovative bank |
Randall Anderson, C.O.O., Listen Up Espanol Chats Contact Center Industry Awards, Networking & Best Practices /view/contact-center-article/randall-anderson-c.o.o.-listen-up-espanol-chats-contact-center-industry-awards.aspx randall anderson randall anderson c o o of listen up espanol a company which employs over 800 native spanish speaking call agents for direct response non profit and corporate clients who want to reach |
Ricky Arriola /profile/ricky.arriola/ ceo inktel contact center solutions llc is a leading business process outsourcer specializing in contact center services as one of the top outsourcers in the united states inktel provides contact cente |
Doris Poole /profile.aspx?pid=d1ee5f730258462a88e912ae75b29146 call center administrator habitat for humanity international generally referred to as habitat for humanity or simply habitat is an international non governmental and non profit organization which was f |
Kevin Cook /profile/kevin.cook/ senior manager member service center the american institute of certified public accountants founded in 1887 is the world's largest association representing the accounting profession with nearly 377 000 |
Imperva Analyzes High-Profile ‘Anonymous’ Attack /view/contact-center-research/imperva-analyzes-high-profile-anonymous-attack.aspx imperva inc nyse impv a provider of a new category of data security solutions for high value business data in the data center released today a report that reveals details on an attack by hacktivist gro |
Transforming Your Contact Center from Cost to Profit with Text and Sentiment Analytics /view/contact-center-article/transforming-your-contact-center-from-cost-to-profit-with-text-and-sentiment.aspx center to a strategic asset providing information on how to improve customer loyalty increase share of wallet of among existing customers and bring new prospective customers to your firm the fastest wa |
Detroit Medical Center /company/detroit-medical-center.aspx the detroit medical center is a detroit based non profit corporation that owns and operates nine general and specialty hospitals in southeast michigan jacqueline forsythe |
SourceAmerica /company/sourceamerica.aspx a non profit company whose mission is to gain employment for people with significant disabilities my background is in it at sourceamerica my goals are to identify opportunities with the us government t |
Rouen Normandy Invest /company/rouen-normandy-invest.aspx rouen normandy invest would you need to set up a new business in france in the call center field or ict business i help you and your company to make your project a success by helping you to find the r |
Pivotal Connection /company/pivotal-connection.aspx profit consumer products and consumer retail in both business to business and business to consumer applications key areas of consulting and outsourcing expertise include inbound call center planning de |
Midwest Contact Center Association /company/midwest-contact-center-association.aspx the midwest contact center association is a non profit association of contact center professionals with the common goal of education collaboration and networking |
Identity Theft Resource Center (ITRC /company/identity-theft-resource-center-itrc.aspx the identity theft resource center itrc is a nationally recognized non profit organization established to support victims of identity theft in resolving their cases and to broaden public education and |