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ContactCenterWorld - Definition
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Phrase: Universal Service
Definition:
The financial mechanism which helps compensate telephone companies or other communications entities for providing access to telecommunications services at reasonable and affordable rates throughout the country, including rural, insular and high costs areas, and to public institutions. Companies, not consumers, are required by law to contribute to this fund. The law does not prohibit companies from passing this charge on to customers.
ContactCenterWorld - Search Results
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Your search for 'Universal Service' has returned 57 search results
January 7, 2019 5:00 AM
55 Records Found
Page: 1 | 2
Your search for 'Universal Service' has returned 57 search results
Videos
January 7, 2019 5:00 AM
Page: 1 | 2
| Yunus Hossain /profile/yunus.hossain/ c e o universal it universe it ltd universal it property preservation data entry property preservation we can handle all kind of data entry needs related to field services such as grass cut work ord |
| xop networks' click to call service eliminates long distance /view/contact-center-news/xop-networks-easy-click-to-call-service-eliminates-long-distance.aspx contactcenterworld dallas tx usa sept 18 2018 xop networks inc a manufacturer of value added service platforms is pleased to announce the first deployment of its webrtc based click to call vas applicat |
| goa launches helpline for women in distress /view/contact-center-news/goa-launches-helpline-for-women-in-distress.aspx contactcenterworld panaji goa india sept 2018 goa government women and child development ministry launched a universal helpline service for women in distress in the coastal state the service which can |
| Universal Service /define.aspx?id=0d898708483f49caa7705cdbe0474e1b the financial mechanism which helps compensate telephone companies or other communications entities for providing access to telecommunications services at reasonable and affordable rates throughout the |
| Richard Farrell /profile.aspx?pid=c660864c00d940b1bab7d3eccad319c9 universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| How to Leverage Call Center Technology for Greater Business Success /company/blog/theconnection/?id=ad67c992-0917-41f7-bf80-8c2ae397ac79 service some customers pick up the phone and call your agents directly however many communicate with you via email text or chat modern call center technology can blend all your channels into a universa |
| Voice Bots Help Russian Post with Customer Service /view/contact-center-news/voice-bots-help-russian-post-with-customer-service.aspx universal phone number is connected to a service which determines the topic of the query on the basis of certain phrases e g if the customer says hello i would like to find out where my package is the |
| Edgewater Networks and netsapiens Partner /view/contact-center-news/edgewater-networks-and-netsapiens-partner-to-offer-a-complete-uc-and-site.aspx universal partner with this partnership edgewater networks and netsapiens offer customers a complete unified communications and site orchestration solution the companies also certified netsapien&rsquos |
| Matt James /profile/matt.james/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Jacob Beetham /profile/jacob.beetham/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Kerry Joicey /profile/kerry.joicey/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Tony Norman /profile/tony.norman/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Dave Amps /profile/dave.amps/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Lynley Meyers /profile/lynley.meyers/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Airbnb and Sompo to Offer 24-hour Support in Japan /view/contact-center-news/airbnb-and-sompo-to-offer-24-hour-support-in-japan.aspx service uber has hit speed bumps entering japan as part of the partnership sompo holdings unit prime assistance will operate a 24 hour call center for airbnb hosts and guests to respond to complaints a |
| Council’s Customer Service Centre at Templars Square to Close /view/contact-center-news/councils-customer-service-centre-at-templars-square-to-close.aspx contactcenterworld oxford england oct 2017 the council&rsquos customer service centre at templars square will close permanently on 22 december 2017 over the last two years the number of customers using |
| Universal Orlando Unveils New Dedicated Support Resources for Travel Agents /view/contact-center-news/universal-orlando-unveils-new-dedicated-support-resources-for-travel-agents.aspx contactcenterworld orlando fl usa aug 2017 universal orlando resort is launching its customer service team dedicated exclusively to travel agents with the option for agents to reach uor reps via online |
| Krittiya Sakunsaowaphak /profile/krittiya.sakunsaowaphak/ avp manager service control & strategic planning siam commercial bank is the first bank of thailand informally established in 1904 as book club nowadays it is a universal banking group in thailand siam |
| Verint Announces Winners of 2017 Engage Americas Partner Awards /view/contact-center-news/verint-announces-winners-of-2017-engage-americas-partner-awards.aspx universal orlando resort alongside verint&rsquos recent engage global customer conference the following organizations were recognized for exemplary performance in project wins consulting marketing and |
| Sahed Sopon /profile/sahed.sopon/ call center agent legato services limited lsl is a pioneer hosted call centre as well as a hosted call centre service provider and is in the forefront in the development of call centre industry in bang |
| VoIP Supply Volunteers at the Salvation Army to Help with Easter Egg Hunt Event /company/blog/voipsupply/?id=2f654163-2b05-4888-8e31-944009ddc8c8 universal christian church established in 1865 has been supporting people in need for 130 years in the united states their senior center provides numerous opportunities for elders allowing them to stay |
| Universal Aviation Thailand to Provide Customer Service & Training to Koh Samui Airport /view/contact-center-news/universal-aviation-thailand-to-provide-customer-service-training-to-koh-samui.aspx contactcenterworld shanghai china april 2017 universal aviation thailand announced that it has entered into an agreement to provide customer service and ramp safety training to pggs the dedicated groun |
| Amma Vodi Express to Aid of Pregnant Women /view/contact-center-news/amma-vodi-express-to-aid-of-pregnant-women.aspx universal 102 tollfree number on an average 30 minutes will be reserved as response time for ambulances to reach those in distress at a recent meeting with district medical and health officers dmho ins |
| Metaswitch Introduces CNMS /view/contact-center-news/metaswitch-introduces-cnms.aspx universal profile or expose their converged storage capabilities to third party application developers metaswitch cnms is a critical element for service providers seeking to create value from user cont |
| Elena Levchenko /profile/elena.levchenko/ service quality institute dublin ireland and successfully introduced the “6 sigma” program for improving service quality in beeper since august of 1999 she has been managing work on development of vari |
| Oleg Teterev /profile/oleg.teterev/ i am retired general manager of yp compay and voice da 15 years of experience development and practice control and maqnagement products and service development hr management sales management now our bu |
| Josefina Mejia /profile/josefina.mejia/ universal service k universal service k |
| Globitel Lanuches Mobile Connect in the Jordanian Market /view/contact-center-news/globitel-lanuches-mobile-connect-in-the-jordanian-market.aspx contactcenterworldamman jordan september 2016 globitel a global provider of telecom solutions and customer service has recently launched its mobile connect service in the jordanian market this service |
| Melissa Bendon /profile/melissa.bendon/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Infosys Finacle and Huawei Partner to Create New Financial Cloud Solution /view/contact-center-news/infosys-finacle-and-huawei-partner-to-create-new-financial-cloud-solution.aspx universal banking solution suite on huawei&rsquos fusioncloud based cloud platform with this joint offering financial services clients can expect reductions in infrastructure and application management |
| Showumic Shuvro /profile/showumic.shuvro/ telemarketing agent legato services limited lsl is a pioneer hosted call centre as well as a hosted call centre service provider and is in the forefront in the development of call centre industry in ba |
| Lynley Meyers /profile.aspx?pid=473b76fb3def474f8ba3190cbfbccf54 universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| The Art of the Possible: DTMF and the Cloud in Call Centres /view/contact-center-article/the-art-of-the-possible-dtmf-and-the-cloud-in-call-centres.aspx madeleine penney the use of dtmf dual tone multi frequency is commonplace today in telephony systems and is a universal technology through which many of us interact on a daily basis known by many as th |
| Universal Merchant Bank Opens Customer Contact Centre /view/contact-center-news/universal-merchant-bank-opens-customer-contact-centre.aspx contactcenterworldaccra ghana oct 28 2015 in line with its focus on exceeding customers&rsquo expectations universal merchant bank umb has launched a customer contact centre at the spintex branch of th |
| eDirectGlass and UDI Partner for Call Center Services /view/contact-center-news/edirectglass-and-udi-partner-for-innovative-call-center-services.aspx service called always open is made possible by a strategic long term partnership with udi claims udi that was formed in august 2014 between the companies the always open program is immediately availabl |
| Martin Rodgers /profile.aspx?pid=3c419debdf1149b1a8cb6f75a4483c4f universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Sinem Koşaca /profile/sinem.kosaca/ customer service officer as a universal bank with leading presence in all business lines garanti serves to over 14 million customers in corporate commercial sme and consumer segments offering fully int |
| Netcall /company/netcall.aspx universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Henry Bang /profile.aspx?pid=cee7d4a82b704fc29c4e168ac9a3eeec universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| UnitedHealth Flunks Medicare Advantage Customer Service /view/contact-center-research/unitedhealth-flunks-medicare-advantage-customer-service.aspx contactcenterworldunitedhealth a medicare advantage provider ranked near the bottom of 30 multi state providers in call center customer service in 2013 that was among the findings in a healthpocket ana |
| Rida Angriani /profile/rida.angriani/ customer service agent cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation |
| Dian Herlianti /profile.aspx?pid=e115069ae16948e6baab023e635cd5ca customer service cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation neede |
| Donny Rinaldi /profile/donny.rinaldi/ customer service cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation neede |
| Budi Santoso /profile.aspx?pid=157be5229b3f44ff8aa79c0d14635fc4 customer service cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation neede |
| Louise Bennett /profile/louise.bennett/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Paul Gonzazales /profile/paul.gonzazales/ compensation manager univesal orlando univesal orlando universal theme parks and resorts universal studios vacations universal partner resort vacations universal parks & resorts vacations universal orl |
| Ratri Lastiningrum /profile.aspx?pid=368bc4f461594c22999c50348b74cfa7 officer service improvement contact center cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across |
| John Kettering /profile/john.kettering/ vp service operations sells medicare advantage insurance universal american sells medicare advantage insurance universal american uam |
| Fatiyah Haidrah /profile/fatiyah.haidrah/ customer service professional cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region c |
| Fahad Ameen /profile/fahad.ameen/ cre legato services limited lsl is a pioneer hosted call centre as well as a hosted call centre service provider and is in the forefront in the development of call centre industry in bangladesh incorpo |
