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ContactCenterWorld - Definition
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Phrase: Universal Service
Definition:
The financial mechanism which helps compensate telephone companies or other communications entities for providing access to telecommunications services at reasonable and affordable rates throughout the country, including rural, insular and high costs areas, and to public institutions. Companies, not consumers, are required by law to contribute to this fund. The law does not prohibit companies from passing this charge on to customers.
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Your search for 'Universal Service' has returned 33 search results
February 25, 2021 4:31 PM
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Your search for 'Universal Service' has returned 33 search results
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February 25, 2021 4:31 PM
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| Universal Service /define.aspx?id=0d898708483f49caa7705cdbe0474e1b the financial mechanism which helps compensate telephone companies or other communications entities for providing access to telecommunications services at reasonable and affordable rates throughout the |
| Richard Farrell /profile.aspx?pid=c660864c00d940b1bab7d3eccad319c9 universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| ribbon selects switch connect as its first universal partner in australia new zealand /view/contact-center-news/ribbon-selects-switch-connect-as-its-first-universal-partner-in-australia-new.aspx contactcenterworldwestford ma usa jan 2021 ribbon communications inc nasdaq rbbn a global provider of real time communications software and network solutions to service providers enterprises and critic |
| how to make contact center agents into superheroes /view/contact-center-article/how-to-make-contact-center-agents-into-superheroes.aspx universal agents or super agents like superheroes these agents are versatile multifaceted employees and they have a superpower every contact center needs they ensure happier customers and keep costs do |
| Netcall /company/netcall.aspx universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Martin Rodgers /profile.aspx?pid=3c419debdf1149b1a8cb6f75a4483c4f universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Matrix247 Announces Partnership with Omnichannel Supplier Cirrus /view/contact-center-news/matrix247-announces-partnership-with-omnichannel-supplier-cirrus.aspx universal queue intelligent routing ai powered self service and a pci compliant payment solution for all channels stephen pritchard ceo of matrix247 said we were looking for a total package suitable fo |
| Jatmiko Wisnubroto /profile.aspx?pid=1bb91bb156c74ddbbfa85d6ec7153564 head of operation we provide contact center and digital services solution customer services learning center human capital management omni channel strategy contact center as a service ccaas unified comm |
| Universal Sompo Bets on AI to Ramp Up Motor Insurance /view/contact-center-news/universal-sompo-bets-on-ai-to-ramp-up-motor-insurance.aspx contactcenterworld mumbai india aug 2020 universal sompo general insurance has launched artificial intelligence ai powered virtual agents for its motor claims services in india utilising conversational |
| Matrix247 Partners with Cirrus to Deliver Enhanced Customer Experience Solutions /view/contact-center-news/matrix247-partners-with-cirrus-to-deliver-enhanced-customer-experience-solutions.aspx contactcenterworld london uk july 22 2020 cirrus a supplier of omni channel cloud contact centre solutions ccaas has announced a partnership with matrix247 a telecommunications service company matrix24 |
| Matrix247 Partners with Cirrus to Deliver Customer Service solutions for Legal and Financial industries /view/contact-center-news/matrix247-partners-with-cirrus-to-deliver-enhanced-customer-service-solutions-for.aspx contactcenterworld cirrus a supplier of omni channel cloud contact centre solutions ccaas has announced a partnership with matrix247 a telecommunications service company matrix247 a supplier to legal f |
| Yunus Hossain /profile/yunus.hossain/ c e o universal it property preservation data entry property preservation we can handle all kind of data entry needs related to field services such as grass cut work orders maintenance orders bid pr |
| Kanekt 365 Celebrates Success of Call Center Services for the Pizza Industry /view/contact-center-news/kanekt-365-celebrates-success-of-call-center-services-for-the-pizza-industry.aspx contactcenterworld san francisco ca usa aug 2019 a near universal problem faced by the pizza industry is how to handle taking phone orders in a space where the profit margin is a key to success many su |
| 311 Not Cost-prohibitive: Report /view/contact-center-news/311-not-cost-prohibitive-report.aspx service line can be reached by dialling 311 instead of the current 519 360 1998 number 311 is a universal non emergency phone number used across north america that residents can call to get information |
| Ghana Post Wins International Award /view/contact-center-news/ghana-post-wins-international-award.aspx contactcenterworld accra ghana april 29 2019 ghana post company limited a designated postal operator has won the 2018 best ems customer care award organized by the universal postal union in switzerland |
| Kerry Joicey /profile/kerry.joicey/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| XOP Networks’ Click-to-Call Service Eliminates Long Distance /view/contact-center-news/xop-networks-easy-click-to-call-service-eliminates-long-distance.aspx contactcenterworld dallas tx usa sept 18 2018 xop networks inc a manufacturer of value added service platforms is pleased to announce the first deployment of its webrtc based click to call vas applicat |
| Goa Launches Helpline for Women in Distress /view/contact-center-news/goa-launches-helpline-for-women-in-distress.aspx contactcenterworld panaji goa india sept 2018 goa government women and child development ministry launched a universal helpline service for women in distress in the coastal state the service which can |
| Matt James /profile/matt.james/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Jacob Beetham /profile/jacob.beetham/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Tony Norman /profile/tony.norman/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Dave Amps /profile/dave.amps/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Lynley Meyers /profile/lynley.meyers/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Melissa Bendon /profile/melissa.bendon/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Henry Bang /profile.aspx?pid=cee7d4a82b704fc29c4e168ac9a3eeec universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Rida Angriani /profile/rida.angriani/ customer service agent cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation |
| Dian Herlianti /profile.aspx?pid=e115069ae16948e6baab023e635cd5ca customer service cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation neede |
| Budi Santoso /profile.aspx?pid=157be5229b3f44ff8aa79c0d14635fc4 customer service cimb group myx 1023 cimb group is a regional universal bank operating in high growth economies in asean cimb group has the widest retail branch network across the region citation neede |
| Louise Bennett /profile/louise.bennett/ universal queue and consistently manage service delivery across all channels join up your contact centre's front and back office systems and deliver integrated automated workflows that promote first co |
| Paul Gonzazales /profile/paul.gonzazales/ compensation manager univesal orlando univesal orlando universal theme parks and resorts universal studios vacations universal partner resort vacations universal parks & resorts vacations universal orl |
| John Kettering /profile/john.kettering/ vp service operations sells medicare advantage insurance universal american sells medicare advantage insurance universal american uam |
| Chat Center /company/chat-center.aspx chat center is a platform from just me 2014 inc chat center is a global messaging application for ios and a cloud based chat service it supports universal chat to any mobile number and inbound chat to |
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