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ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase:First In First Out

Deriviation(s):FIFO

Definition:

This term identifies the strategy of answering incoming calls in the order that they are received. The caller that has been waiting the longest will be the next to be answered.

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