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StoreContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: First In First Out
Deriviation(s):FIFO
Definition:
This term identifies the strategy of answering incoming calls in the order that they are received. The caller that has been waiting the longest will be the next to be answered.
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Your search for 'First In First Out' has returned 721 search results
 | Allied Bank Limited Allied Bank Limited was the first bank to be established in Pakistan. It started out in Lahore by the name Australasia Bank before independence in 1942; was renamed Allied Bank of Pakistan Limited in 1974 and then Allied Bank Limited in 2005. |
Videos
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15
| new ooredoo call centre exclusive for fibre customers /view/contact-center-news/new-ooredoo-call-centre-exclusive-for-fibre-customers.aspx contactcenterworld muscat oman sept 2017 empowering users in oman to enjoy the internet even more ooredoo launched its first call centre catering exclusively to superfast fibre customers the new c |
| canada's immigration department tries out a new concept customer service /view/contact-center-news/canadas-immigration-department-tries-out-a-new-concept-customer-service.aspx in how the immigration department deals with applicants for example now when people contact the department montreal based client support centre for help the first thing they hear is no longer a warning |
| 2017 Grandstream Partner Conference Recap /company/blog/voipsupply/?id=6b0e70d0-e047-406a-bbc8-0bd870c8b4ef last week we were able to attend this year&rsquos grandstream partner conference and needless to say it was a blast we were able to take in the sights and sounds of boston massachusetts as well as catc |
| concept for call center city out soon /view/contact-center-news/concept-for-call-center-city-out-soon.aspx contactcenterworld cebu city philippines sept 2017 within six months cebu city mayor tomas osmeña said the city government will have the basic concept and design of the call center city that will |
| jon gladwish awarded best european outsourcing ceo of the year 2017 /view/contact-center-news/jon-gladwish-awarded-best-european-outsourcing-ceo-of-the-year-2017.aspx in different business fields our ceo gave a short interview for the magazine broadcast before being officially awarded he provided a few tips and recommendations for other ceos on how to achieve a succ |
| calls on gst flood consumer helpline /view/contact-center-news/calls-on-gst-flood-consumer-helpline.aspx in first month of the new tax regime a review of the national consumer helpline chaired by minister ram vilas paswan on thursday revealed that between july 31 to august 31 4 426 calls were received on |
| national telephone helpline launched for abused football referees /view/contact-center-news/national-telephone-helpline-launched-for-abused-football-referees.aspx contactcenterworld london uk sept 6 2017 first ever national telephone helpline has been launched for football referees who have been abused or assaulted to receive support and advice the charity ref s |
| How to Make the Most out of your business using outsourcing solutions /company/blog/rsvp/?id=298f2a0c-d494-436a-88ae-6e1d3a9b4509 in the world alongside the availability and accessibility of highly qualified professionals taking the first step to outsourcing can be time consuming and appear to be rather daunting especially |
| uk trans mental health helpline rolled out nationwide /view/contact-center-news/uks-first-trans-mental-health-helpline-rolled-out-nationwide.aspx contactcenterworld london uk aug 2017 the uk first mental health helpline offering emotional support and information to people who identify as transgender non binary or gender fluid has been rolled out |
| illawarra yes – first participants graduate from employment pilot /view/contact-center-news/illawarra-yes-first-participants-graduate-from-employment-pilot.aspx contactcenterworld illawarra australia aug 2017 illawarra youth employment strategy a 12 month pilot program which was launched in july 2016 as an initiative between the nsw government industry ngo&rsq |
| 42 years of helpline service to those in service /view/contact-center-news/42-years-of-helpline-service-to-those-in-service.aspx contactcenterworld tokyo japan aug 2017 it all began in september of 1975 when two americans and two canadians born and raised in japan went to the united states for school having been born and raised |
| avaya sa upbeat as firm makes bankruptcy exit plans /view/contact-center-news/avaya-sa-upbeat-as-firm-makes-bankruptcy-exit-plans.aspx contactcenterworld johannesburg south africa aug 2017 the south african subsidiary of us based unified communications solutions provider avaya is upbeat about the company latest move to exit bankruptcy |
| 7 Skype Tips and Tricks You Didn’t Know /company/blog/voipsupply/?id=18e25d10-151f-45a5-948b-956d72eaa884 skype is nothing new to most of us we all love how simple and straightforward skype is it probably only takes you less than 30 minutes from downloading to dialing your first call through skype you |
| Last In First Out /define.aspx?id=db46e528b2b948fd9838a7aedb291b1d the first call to leave is the last call that came through lifo |
| First In First Out /define.aspx?id=11b54c46a4244e57a6508b83953e2570 this term identifies the strategy of answering incoming calls in the order that they are received the caller that has been waiting the longest will be the next to be answered fifo |
| Sue Waller /profile/sue.waller/ business development manager knowledge powered solutions specialise in saving your organisation time by maximising the knowledge in your company with a natural language search facility critical knowled |
| Understand Your Business /tips.aspx?id=7126da9ff31a48d18c208226f6af506c if your company is interested in deploying workforce management i would start with understanding your business the key to really understanding how to effectively implement workforce management comes th |
| Finding A Workforce Management System /tips.aspx?id=11fe2d13025043a786850fb227af524d when looking at workforce management for the first time it is important to understand what you need from an operational perspective to help find the areas in your operation where you have the largest p |
| SugarCRM Just Got Sweeter With Relationship Intelligence /company/blog/brainSelltechnologies/?id=1bb97594-d2f6-4429-9379-a2696e489c5d out of the gate this tool makes sales teams more productive and moving forward it will change the competitive landscape completely between those companies deploying hint and those that don&rsquot relat |
| Where Is The Problem? /tips.aspx?id=6ff5f85a7cbe4ffb820ba8edfe624a31 contact center managers who are looking at technology solutions from a number of different vendors should first look at the problems in their call centers next they should look at the solutions that th |
| Patience – An agent’s responsibility /company/blog/telnet/?id=6eaea46f-fd32-4c40-a1d8-48e26ad53d8a out people waiting in queue and surveys to offer so when a lengthy struggle is thrown into the mix it gets pretty hard to keep patient yourself my first instinct in these times is to get rid of this ca |
| trubridge moves from mall to pottsville plans to add more jobs /view/contact-center-news/trubridge-moves-from-mall-to-pottsville-plans-to-add-more-jobs.aspx in operations at the 1410 laurel blvd site in the first week of august we have 200 plus hospitals that we do this across the nation for smith said she was quick to point out the business which is headq |
| cyber harassment helpline receives 763 complaints in six months report /view/contact-center-news/cyber-harassment-helpline-receives-763-complaints-in-six-months-report.aspx contactcenterworld islamabad pakistan july 18 2017 the cyber harassment helpline issued a report which states that it received 763 complaints in the form of calls emails and facebook messages from dece |
| Know Your Stuff /tips.aspx?id=79fe92e4fc764f0a8eb93dc7a9b82150 for someone looking at a quality monitoring recording system for the first time i would recommend that they outline exactly what it is that they want to achieve from the quality monitoring solution tha |
| namma 100 helpline getting 6 000 calls a day /view/contact-center-news/namma-100-helpline-getting-6000-calls-a-day-police-chief.aspx contactcenterworld bengaluru india july 15 2017 the recently launched namma 100 helpline has been receiving 6 000 calls a day and the police have been answering the calls within three seconds and offic |
| maharashtra fda starts helpline to tackle h1n1 drug shortage /view/contact-center-news/maharashtra-fda-starts-helpline-to-tackle-h1n1-drug-shortage.aspx in the 55000 odd retailers across the state the drug was recently withdrawn from the stringent schedule x of the drugs and cosmetics act and included in schedule h1 paving way for all chemists with a v |
| coventry building society has more than 50 jobs up for grabs /view/contact-center-news/coventry-building-society-has-more-than-50-jobs-up-for-grabs-tonight.aspx contactcenterworld coventry uk july 13 2017 coventry building society has more than 50 jobs up for grabs and is holding an open evening in the city to help fill them the coventry is currently recruitin |
| Pre-Employment Testing /tips.aspx?id=ff32a53e984e4dd69a4b165b59983084 with regards to pre employment testing you first need to determine what information you are trying to find out about perspective employees pre employment testing covers a wide range of information that |
| aptel ditches cisco for access4 broadsoft tech /view/contact-center-news/aptel-ditches-cisco-for-access4-broadsoft-tech.aspx contactcenterworld melbourne australia july 10 2017 melbourne based communications service provider and aggregator aptel is in the process of migrating away from cisco tech and switching 100 per cent o |
| ezcab previews e hailing feature with sos button for passenger safety /view/contact-center-news/ezcab-previews-e-hailing-feature-with-sos-button-for-passenger-safety.aspx contactcenterworld kuala lumpur malaysia july 7 2017 in a sign that passenger safety is increasingly being taken seriously e hailing operator ezcab is now offering a panic button feature on its app |
| External Training Companies /tips.aspx?id=cbf519f09e0f47599757a19ce45a11f4 if you are looking at using an external training company you first need to look if they have the experience of your industry do they speak your language and not their language if we are talking about t |
| panasonic signs first pan emea distribution agreement with nuvias /view/contact-center-news/panasonic-signs-first-pan-emea-distribution-agreement-with-nuvias-for-ip-phone.aspx contactcenterworld london england july 4 2017 panasonic business has appointed nuvias as its first pan emea distributor for its range of business ip phone handsets this marks a major vote of confidence |
| Looking Back | Call Center Week /company/blog/pindropsecurity/?id=8f61a719-863d-4dce-ba83-b0791983b06c last week the 18th annual call center week arranged by the international quality and production center iqpc took place at the mirage in las vegas featuring a number of global leaders and keynote speake |
| bpo sector says no to removal of perks /view/contact-center-news/bpo-sector-says-no-to-removal-of-perks.aspx in the first tax reform package of the duterte administration that would remove the incentives enjoyed by industry players could derail the industry from hitting its revenue target of 38 9 billion in 2 |
| online gst registration technical glitches mar day 1 helpline number busy /view/contact-center-news/online-gst-registration-technical-glitches-mar-day-1-helpline-number-busy.aspx contactcenterworld new delhi india june 2017 days ahead of the roll out of india&rsquos indirect tax reform the goods and services tax gst various traders across the country faced trouble registering t |
| Planning For Potential Disaster /tips.aspx?id=c8fb9bafcc6b44118e94d3178891086e for a contact center planning for potential disaster you need to first determine what you already have in place from a plan perspective if you are starting from ground zero where you don't have a plan |
| sykes moves into drane field road location /view/contact-center-news/sykes-moves-into-drane-field-road-location.aspx contactcenterworld lakeland fl usa june 20 2017 when sykes enterprises inc employees walked into work at the call center monday they got the red carpet treatment &mdash literally the company had rolled |
| time is of the essence – changing priorities for customers and contact centers /view/contact-center-article/time-is-of-the-essence-changing-priorities-for-customers-and-contact-centers.aspx out of everything in the house it comes down to too much to do and not enough time to do it in it&rsquos all about time and convenience therefore the organizations that deliver quick fixes instant resu |
| more people coming out online says lgbt helpline /view/contact-center-news/more-people-coming-out-pnline-says-lgbt-helpline.aspx contactcenterworld dublin ireland june 14 2017 more people are using social media to come out online according to the lgbt helpline the helpline has said social media use tends to be higher among lgbt |
| chat in the contact center an expert panel weighs in – part 1 3 /view/contact-center-article/chat-in-the-contact-center-an-expert-panel-weighs-in-part-13.aspx contactcenterworld chat in the contact center an expert panel weighs in &ndash part 1 3you may or may not have reviewed comm100&rsquos 2016 livechat benchmark report recently our expert panel of contac |
| telstra to cut 120 south australian jobs about 1400 jobs to go nationally /view/contact-center-news/telstra-to-cut-120-south-australian-jobs-about-1400-jobs-to-go-nationally.aspx contactcenterworld adelaide australia june 14 2017 more than 100 telstra workers in south australia are to lose their job as the company&rsquos management embarks on a 1 billion cost cutting effort ove |
| What Your Outsourcer Should Tell You About Hiring Contact Center Agents: A Client’s Guide /company/blog/blueoceancontactcenters/?id=de2bc7c6-4b45-4a80-8a87-4303e0a2b5c5 are you exploring outsourcing for the first time or perhaps you&rsquore looking for a better alternative to your current contact center vendor either way the idea of trusting someone else to take care |
| nice awards emea businesses for their stand out contributions to customer service /view/contact-center-news/nice-awards-leading-emea-businesses-for-their-stand-out-contributions-to-customer.aspx contactcenterworld london uk june 2017 nice nasdaq nice announced the winners of the 2017 emea customer excellence awards marking the first time that nice has hosted such an awards program in the regio |
| fintech company sofi to add 400 delaware workers by 2018 /view/contact-center-news/fintech-company-sofi-to-add-400-delaware-workers-by-2018.aspx contactcenterworld claymont de usa june 7 2017 sofi an online provider of personal loans will add 400 workers to its claymont office by the end of 2018 sofi entered delaware in february when it acquire |
| Understand the Processes And The Culture /tips.aspx?id=6aebc75d827e454d8a8dbdc8de94004f for someone looking at knowledge management for the first time i would suggest to understand that knowledge management is a matter of not only tools and techniques but it also involves understanding th |
| A Day In The Life Of Your Callers /tips.aspx?id=2b0f94dd79b54be0861e74c8772c8e9a companies looking at speech recognition for the first time should first understand a day in the life of their callers really understand who will be calling in why they want to use the system and when t |
| Amazon phones to become a reality soon /company/blog/integratedtelemanagementservices/?id=9c5fa034-241d-4b83-8910-bd7e6929458b amazon is setting its sights on the voip market again and will use its alexa technology to launch a new phone system based on a new patent users of amazon&rsquos artificial intelligence ai devices migh |
| Setup your agents and end-users for success with Chat /company/blog/zendesk/?id=a45137a1-6813-4ca3-a7a6-62ff524dee53 in our zendesk support forums join our customer success consultants to learn more about getting started with chat including part 1 8 am pacific time testing the waters &ldquowe want to offer it but we |
| university of miami health system selects kyruus providermatch /view/contact-center-news/university-of-miami-health-system-selects-kyruus-providermatch-to-optimize.aspx contactcenterworld boston ma usa may 16 2017 kyruus a provider in search and scheduling solutions for health systems announced that the university of miami health system uhealth has selected the compan |
| The art of the ticket escalation process /company/blog/zendesk/?id=71a01e63-76bc-462f-a934-82c3ed4a4268 most customer issues are resolved on the front lines with the service agents tasked with walking your clients through their queries and concerns but what if an issue raised in a ticket in turn raises m |
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Raj Wadhwani, President of ContactCenterWorld.com will share how to enter the 2018 Top Ranking Performer Awards, the most prestigious awards in the contact center world. Read More...
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