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ContactCenterWorld - Definition
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Phrase: Screen Capture
Definition:
A process that copies the information that is currently being displayed on the screen, and stores it in a graphic form.
ContactCenterWorld - Search Results
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Your search for 'Screen Capture' has returned 30 search results
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Your search for 'Screen Capture' has returned 30 search results
Videos
| Screen Capture /define.aspx?id=12224b4216d4431ab1f4f4a3145c9eb4 a process that copies the information that is currently being displayed on the screen and stores it in a graphic form |
| csi virtual observer integrates wfo for talkdesk environments /view/contact-center-news/csis-virtual-observer-integrates-wfo-for-talkdesk-environments.aspx screen capture and pre built connectors to embed wfo within crm applications such as salesforce oracle service cloud zendesk and servicenow we are extremely excited about entering into this partn |
| Introducing: Monet’s New Workforce Optimization Suite /company/blog/monetsoftware/?id=309527d7-6849-4f63-9cee-e908d754f605 screen capture monet&rsquos cloud based call recording and quality management with screen capture integrates seamlessly into a cloud or on premise contact center infrastructure to help deliver exceptio |
| Coordinated Systems, Inc. (CSI /company/coordinated-systems-inc.-csi.aspx screen capture performance & trending reports dashboard analytics agent portal & e learning pci compliance speech analytics desktop analytics workforce management surveying csi world richard marcia rya |
| Seven Key Things to Consider When Choosing a S4B Recording Solution /company/blog/numonix/?id=78fc2921-e9c0-426e-b7b0-d2a9fe2dcd2b skype for business s4b is being adopted by organizations across every vertical industry increasing the demand for s4b recording applications to capture and replay audio video screen and chat with many |
| Learn about voicemail infographic. /company/blog/specialtyansweringservice/?id=adbc43a8-6301-4f30-b384-d7fb93742b36 voicemail is a digitally recorded message stored in a digital mailbox a best friend to all people who screen their calls and actively avoid their friends and family if you call anyone one of two things |
| 'Total' or 'Selective' Call Recording Software? /company/blog/orecx/?id=808336d3-497d-4fdc-9245-47a42b455ff2 when it comes to call recording software you have two options 100 total call recording capture every single call or selective recording for quality assurance which captures only a small sampling of |
| Telefonix Voice & Data /company/telefonix-voice--data.aspx screen capture self service sip trunking speech technology staff engagement telecoms teleconferencing video conferencing video contact center virtual contact center solutions voip web based software so |
| Brad Odom /profile/brad.odom/ screen capture performance evaluation and coaching speech analytics pci compliance customer satisfaction surveys and desktop analytics co nexus inc is a provider of call recording and quality monitorin |
| Voice Logging to Skype Recording /company/blog/numonix/?id=95764e4f-34a5-49cc-8d35-330e76043d6e capture and store calls using tape companies were forced to have reels and reels of tape in their back office and it was nearly impossible to locate a specific call when necessary these early recorders |
| Call Recording Powers the ‘Intelligent Contact Center’ /company/blog/orecx/?id=c1cb5e7c-554d-427a-9fd0-7ed31e8247fd capture that unstructured data is with business call recording these systems record the interaction&rsquos audio and agent screen video and offer integrated playback leading call recording solutions al |
| Richard Bryer /profile/richard.bryer/ screen capture performance evaluation and coaching speech analytics pci compliance customer satisfaction surveys and desktop analytics co nexus inc is a provider of call recording and quality monitorin |
| Strategies for Implementing Live Chat /company/blog/infocision/?id=b2a670b4-50d5-493b-aeb7-9e73fe55bf1a by steve brubaker infocision chief of staff it&rsquos no mystery that you need live chat on your website or app to stay competitive in the e commerce world a chat box dropping down onto the user screen |
| Don’t overlook these call recording features /company/blog/businesssystemsuk/?id=58560990-0f53-41ad-ab2c-6202e17779a1 screen recording the ability to see what is being done on screen by the agent and pci compliance the ability to stop the capture of credit card details to meet pci dss regulations but what other less k |
| Airbus DS Communications and NICE, Expand Strategic Technology Partnership /view/contact-center-news/two-public-safety-powerhouses-airbus-ds-communications-and-nice-expand-strategic.aspx screen capture and nice inform the industry leading digital evidence management solution the offering further expands airbus ds communications&rsquo already robust vestar next generation public safety |
| CafeX and CCT Solutions Announce Partnership Agreement /view/contact-center-news/cafex-and-cct-solutions-announce-partnership-agreement.aspx screen sharing co browsing annotation and other context rich collaboration features the joint offering will ensure that interactions across all channels are routed and blended with contactpro with comp |
| Nexidia and Cicero Announce Partnership /view/contact-center-news/nexidia-and-cicero-announce-partnership.aspx screen capture to gather valuable metadata from the agent&rsquos desktop together with cicero discovery nexidia offers a simple and low cost way to bypass the sometimes difficult task of acquiring data |
| 8x8 Completes Acquisition of Quality Software Corporation /view/contact-center-news/8x8-completes-acquisition-of-quality-software-corporation.aspx screen capture live monitoring agent evaluations speech transcription reporting and detailed analytics qsc&rsquos chief executive officer ryan morrissey joins 8x8 as senior director of product strategy |
| Jasco Updates DataVoice Screen Recording /view/contact-center-news/jasco-updates-datavoice-screen-recording.aspx contactcenterworldstellenbosch south africa june 11 2015 jasco has announced the latest update to its datavoice screen recording solution a tool to capture and record events as they happen on a compute |
| 8x8 Signs Agreement to Acquire Assets from Quality Software Corporation /view/contact-center-news/8x8-signs-agreement-to-acquire-assets-from-quality-software-corporation.aspx screen capture live monitoring agent evaluations speech transcription reporting and detailed analytics 8x8 plans to unveil a new cloud quality management product for its virtual contact center solution |
| Brian Daily /profile/brian.daily/ screen capture performance evaluation and coaching speech analytics pci compliance customer satisfaction surveys and desktop analytics co nexux communication systems co nexus inc is a provider of call |
| James Veilleux /profile/james.veilleux/ president virtuallogger llc is the first and leading provider of contact center recording and quality monitoring on a hosted or asp basis virtuallogger provides 100 random and on demand recording scree |
| Art Coombs /profile.aspx?pid=125c35667b664cc28b318d113fcc36d8 screen capture more affordable to any size center with any technical configuration kombea inc is a call center technology company their protocallsm solution is designed to reduce variation in call proc |
| Art /profile.aspx?pid=95a50122b4bd418d957a207e1a1831c2 screen capture more affordable to any size center with any technical configuration kombea inc is a call center technology company their protocallsm solution is designed to reduce variation in call proc |
| KomBea /company/kombea.aspx recording with no pbx integration requirements and can make call recording and screen capture more affordable to any size center with any technical configuration kombea corporation art coombs art |
| Co-Nexus /company/co-nexus.aspx screen capture performance evaluation and coaching speech analytics pci compliance customer satisfaction surveys and desktop analytics co nexux communication systems brad odom richard bryer brian daily |
| VirtualLogger /company/virtuallogger.aspx virtuallogger llc is the first and leading provider of contact center recording and quality monitoring on a hosted or asp basis virtuallogger provides 100 random and on demand recording screen capture |
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