ContactCenterWorld - Definition
Phrase: Preview Dialer
An automatic telephone dialing system that dials from a list of numbers. It presents the agent with the information about the prospect or customer to be called and requires a response either to make the call or not to make the call. It differs from a predictive dialer, which turns all calls over to the next available agent.
ContactCenterWorld - Search Results
Your search for 'Preview Dialer' has returned 10 search results
Gaytes Information Systems Private Ltd.
|Gaytes Information Systems Private Ltd.|
GAYTES expertise in providing the complete range of telecom products starts from Call Accounting, Operator Console, Voicemail, IVRS, Call Center Solutions (Inbound, Outbound and Blended), Dialer Solution, Auto Dialer, Progressive Dialer, Predictive Dialer, Preview Dialer, Meet-me-Conference (On Analog Lines / PRI Line), Voice Loggers (Analog Logger, Digital Logger, PRI Logger, VOIP Logger, Web Based Logger), Pri Voice Logger on Asterisk, FAX Servers, Voice Mail Solution, IVRS, SMS Solutions, Hotel Management Software, Attendance Management Solution, CRM Applications, Screen Pop-up Solutions, Outsourcing Services (BPO, KPO) Auto Reminder, and other CTI Solutions.
prospect or customer to be called and requires a response either to make the call or not to make the call it differs from a predictive dialer which turns all calls over to the next available agent
|5 KILLER FEATURES OF DIALER SOFTWARE FOR A FLYING START-UP CONTACT CENTER BUSINESS IN 2018|
the dialer is an application utilized as a part of call centers to automate the way toward dialing to outside telephone numbers with the goal that the specialist agents can take care of specific calls
|Automatic Dialers 101: Which auto-dialers are available and what are the benefits of each?|
dialer auto dialer an automatic dialer auto dialer is a piece of technology or software that automatically dials a list of phone numbers so agents don&rsquot have to dial manually depending on the type