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ContactCenterWorld - Definition

Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

Phrase: Quality Assurance

Definition:

These are regulations designed by the contact center that obey the law, and serve as a guideline for ensuring that all customers are receiving the highest standard of service.


ContactCenterWorld - Search Results

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Your search for 'Quality Assurance' has returned 268 search results

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Global Top Ranking Performers Awards - Best in the World 2020

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266 Records Found

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Teddy Suliesfiananto
/profile.aspx?pid=17802715e80340bc8fb68b1d29e0759f
quality assurance manager ovo is an indonesian payments rewards and financial services platform pt visionet international ovo is an indonesian payments rewards and financial services platform pt vision
Jill Berg
/profile.aspx?pid=2537962a31854c29a16cdf1e51a51427
quality assurance and data center and network operations elite personnel inc dba spherion spherion seeks to circumvent your personnel problems although the company formerly interim services does provid
enghouse interactive's flagship contact centre solution achieves microsoft certification
/view/contact-center-news/enghouse-interactives-flagship-contact-centre-solution-achieves-certification.aspx
quality aimed at providing customers with the assurance that each participating partner solution has been tested and shown to provide the quality compatibility and reliability expected from microsoft s
Mohamad Nur Ilham
/profile/m.ilham/
section chief of quality assurance of information and complaint service office the directorate general of taxes the dgt contact center holds a strategic position as a channel to provide supports for th
Febria Untari
/profile.aspx?pid=afdafd6e46c94978afc1e5bac346c042
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Priscilla Loekman
/profile.aspx?pid=eb077dc1b68941b28ff4348560ee6d0a
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Reka Yustianawati
/profile.aspx?pid=f46d80b4c55448aa8d8e3a8610eaed98
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Rahayu Lasmara Saputri
/profile.aspx?pid=50d46d71cbe24fbb814dd7482f674ab9
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Debby Margaretha Kurnia Ngahu
/profile.aspx?pid=433c924eeaa04ee1a4ed1ea5368849f4
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Syavira Nurul Hikmah
/profile.aspx?pid=1d7fc0f163954946a7a0ba0a3fdcca8f
quality assurance pt personel alih daya known as persada is one of the leading contact center outsourcers in indonesia persada was established at april 2006 persada scope of services including inbound
Nurjanah Jasrul
/profile.aspx?pid=66ca7a257837423a992faf6a2015fb60
quality assurance pt personel alih daya known as persada is one of the leading contact center outsourcers in indonesia persada was established at april 2006 persada scope of services including inbound
Swasti Puspitasari
/profile.aspx?pid=0edd340598b64693adf1b1067f2628f3
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Urwah Rahman
/profile.aspx?pid=32e4e1b026374f1f8c5bc8818df7e7b5
reviewer quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis
Gusti Bagus
/profile.aspx?pid=11018a28920a47ee947f5b3f07bb741d
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Fitri karyawati Gulo
/profile.aspx?pid=46e70787368148ad92fe4f6c6356c1a1
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Nofita Sari
/profile.aspx?pid=ac63fca52f4442f8bfeb153d61829c4d
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Parwitri Dikromo
/profile.aspx?pid=e465f5e68e294df28a1e79166a7ffc39
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Ermi Ratnasari Rumahorbo
/profile.aspx?pid=5b93ea05c1584b50a1719c1290b9de6c
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Nawang Setio Hutomo
/profile.aspx?pid=614936888683409498775f92ac4a094c
quality assurance bca was first founded on 21 february 1957 as bank central asia nv a lot of things have happened since then the most significant of all being perhaps the asian monetary crisis in 1997
Quality Assurance
/define.aspx?id=19c24d44927f4d729d3a1b0c98106ba9
these are regulations designed by the contact center that obey the law and serve as a guideline for ensuring that all customers are receiving the highest standard of service
national debt relief delivers customer experiences with contact center ai from observe ai
/view/contact-center-news/national-debt-relief-delivers-empathetic-customer-experiences-by-leveraging.aspx
contactcenterworldsan francisco ca usa nov 2020 observe ai a provider in contact center ai announced that its platform has enabled national debt relief ndr to improve customer experience automate quali
Loungo Yvette Motlhasedi
/profile.aspx?pid=f784a3fe5ce24880b38b5c883a3dc932
quality assurance system from early childhood to tertiary level lifelong learning the botswana qualifications authority bqa is a parastatal established by the botswana qualifications authority act no 2
Omresha Govender
/profile/omresha.govender/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Amilia Chetty
/profile/amilia.chetty/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Huegeshin Padaychee
/profile/huegeshin.padaychee/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Abbygail Pillay
/profile/abbygail.pillay/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Trae Naidu
/profile/trae.naidu/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Nhlanhla Magwaza
/profile/nhlanhla.magwaza/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Rowan Peter
/profile/rowan.peter/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Nicolin Naidoo
/profile/nicolin.naidoo/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Caleb Pillay
/profile/caleb.pillay/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
Marco Moodley
/profile/marco.moodley/
quality assurance auditor international outsourcing sales & retentions specialists ec3 international outsourcing sales & retentions specialists ec3 pty ltd ec3 specialist outsourcer ec three pty ltd ec
dyxnet group wins the asia pacific zero outage supplier award 2019 from t systems
/view/contact-center-news/dyxnet-group-wins-the-asia-pacific-zero-outage-supplier-award-2019-from-t-systems.aspx
quality assurance program since 2011 with an objective to help enterprises minimize downtime and maximize business continuity the zero outage supplier award is the industry award which recognizes key p
Karabo Lewele
/profile/karabo.lewele/
quality assurance specialist dhl is a global brand in the logistics industry our dhl divisions offer a portfolio of logistics services ranging from national and international parcel delivery e commerce
When To Use Automation Testing And When To Do Manual Testing
/blog/inoxoft/?id=b41529f8-dd11-4e65-9fdf-18056c13990c
what&rsquos testing software testing has become an essential part of software development where reliability quality and safety of a program are the core pillars of good output the more programs integra
Kellyne Clapper
/profile/kellyne.clapper/
director of operations founded in 2009 navedas technology solutions inc leverages human expertise in customer service with machine learning ai to improve customer satisfaction and quality assurance whi
Nereida Acevedo
/profile/nereida.acevedo/
quality assurance specialist crystal run is a multi specialty private practice with the bulk of our offices in upstate new york and a few locations in new york city we spand over three counties orange
Doug Taylor
/profile/doug.taylor/
vp operations as the citizen experience companytm highpoint global helps government agencies elevate the citizen experiencetm with training content development contact center optimization it and qualit
orecx announces remote agent call recording to manage and monitor at home call center reps
/view/contact-center-news/orecx-announces-remote-agent-call-recording-to-manage-and-monitor-at-home-call-2.aspx
quality assurance compliance adherence order verification and dispute resolution throughout the course of this pandemic and beyond it is apparent that the traditional contact center has transformed int
orecx announces remote agent call recording to manage and monitor at home call center representatives
/view/contact-center-news/orecx-announces-remote-agent-call-recording-to-manage-and-monitor-at-home-call.aspx
quality assurance compliance adherence order verification and dispute resolution oreka ra provides full control of and access to remotely recorded interactions so they can be shared with 3rd party ai s
cognosante stays nimble with rapid expansion of hipaa compliant cloud deployment
/view/contact-center-news/cognosante-stays-nimble-with-rapid-expansion-of-hipaa-compliant-cloud-deployment.aspx
quality assurance workforce cognosante cloud expansion signifies another move to increase operational efficiency in its mission to transform government health human services and security cognosante tur
scorebuddy announces the release of a fully integrated learning management system lms
/view/contact-center-news/scorebuddy-announces-the-release-of-a-fully-integrated-learning-management-system.aspx
contactcenterworld dublin ireland oct 2020 scorebuddy a contact center quality assurance solution provider announces that it has released a new version of its dedicated contact center quality managemen
Loretta Staiger
/profile/loretta.staiger/
quality assurance and verification underpin these results and ensure good quality sales are made o'keeffe & swartz is an authorized financial services provider o'keeffe & swartz consultants o'keeffe &
Atif Qadir
/profile/atif.qadir/
manager quality assurance united bank limited ubl is one of the largest commercial banks in pakistan having more than 1 220 online branches inside the country its 15 branches outside the country are in
Sk Md Rezaul karim Karim
/profile/sk.md.rezaul.karim.karim/
training & quality assurance manager genex part of the ipe group uk is an outsourcing provider of customer experience management we achieve results through transforming our clients businesses and deliv
Empirix Extends Voice Quality Testing and Monitoring Solution with Release of Hammer Ohm
/view/contact-center-news/empirix-extends-voice-quality-testing-and-monitoring-solution-to-work-from-home.aspx
contactcenterworld boston ma usa sept 2 2020 empirixr inc a provider in test automation and network and service performance monitoring assurance and analytics announced the release of hammer ohm&trade
Cristina Buenafe
/profile/cristina.buenafe/
quality assurance officers to ensure a consistent high standard of customer experience fundamentals training on boarding courses rigorous preparation of onboarded agents to ensure proficiency in comm
Cyara Partners with Twilio to Accelerate Contact Center Cloud Migrations + Automated Quality Assurance for Twilio Flex
/view/contact-center-news/cyara-partners-with-twilio-to-accelerate-contact-center-cloud-migrations.aspx
contactcenterworld cyara provider of an automated cx assurance platform announced a partnership with twilio a cloud communications platform that addresses contact centers&rsquo need to migrate operatio
David Menjura
/profile/david.menjura/
quality assurance analyst we are an organization providing outsourcing services management consulting and technology with approximately 4000 employees we have offices and operations in el salvador colo
Kenneth Farrell
/profile/kenneth.farrell/
quality assurance & compliance officer scotiabank is one of jamaica leading financial institutions with a customer base of approximately 1 million clients our energies are focused on individual custome

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