All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Caller-Entered Digits
Deriviation(s):CED
Definition:
Digits callers enter using their telephone keypads. The ACD, VRU, or network can prompt for CEDs.
ContactCenterWorld - Search Results
Filter By:
Your search for 'Caller-Entered Digits' has returned 8 search results
8 Records Found
Your search for 'Caller-Entered Digits' has returned 8 search results
8 Records Found
You must be logged in to browse to the rest of the results.
| Caller-Entered Digits /define.aspx?id=21e353bbc3f84ac4aaa1ba4a458aff62 digits callers enter using their telephone keypads the acd vru or network can prompt for ceds ced |
| Automated Number Identification /define.aspx?id=74cab0283d2f4f8e9b5e6c7b4944e17c the display of numbered digits that come up to identify the number of the inbound caller also known as calling line identification or cli cli |
| Database Call Handling /define.aspx?id=370755b95a1047349f630ee62237d9ef an application whereby the acd works in sync with the database computer to process calls based on information in the database for example a caller inputs digits into a voice processing system the datab |
| Area Code /define.aspx?id=0afa4d7a3eae4fc698041281f26f41e7 a number usually of 3 digits assigned to a telephone area as in the united states and canada it permits direct distance dialing on the telephone system numbering plan area npa |
| PLDT Equips The SM Store with Contact Center Service Solution /view/contact-center-news/pldt-equips-the-sm-store-with-contact-center-service-solution.aspx digits which will connect them to the nearest the sm store branch through the fortified partnership the full featured contact service solution of pldt will make ordering and shopping from the sm store |
| OneLink BPO Applauded by Frost & Sullivan for its Strong Brand and Market Expansion Strategies /view/contact-center-news/onelink-bpo-applauded-by-frost-sullivan-for-its-strong-brand-and-market-expansion.aspx digits in 2019 as well onelink has a presence in several countries in latin america including el salvador nicaragua guatemala colombia and mexico it is also positioning itself as a multilingual provide |
| Poll Reveals Urgent Need for Functional 3-digit Security Helpline in Nigeria /view/contact-center-news/poll-reveals-urgent-need-for-functional-3-digit-security-helpline-in-nigeria.aspx digits security mobile numbers provided by the nigerian police and advocated on the spot that the nigerian police should have a three 3 digits number for all emergencies this therefore reveals that the |
| Why UAE Bank Call Centres are Not Ringing in Customer Satisfaction /view/contact-center-research/why-uae-bank-call-centres-are-not-ringing-in-customer-satisfaction.aspx digits away and it&rsquos toll free after hearing all the options on the menu selecting the most suitable one and waiting for the operator to turn his or her attention to you the inquiry is dealt with |
