ContactCenterWorld - Definition

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Phrase: Caller-Entered Digits

Deriviation(s):CED

Definition:

Digits callers enter using their telephone keypads. The ACD, VRU, or network can prompt for CEDs.


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Your search for 'Caller-Entered Digits' has returned 24 search results

18 Records Found
 
Caller-Entered Digits
/define.aspx?id=21e353bbc3f84ac4aaa1ba4a458aff62
digits callers enter using their telephone keypads the acd vru or network can prompt for ceds ced
Automated Number Identification
/define.aspx?id=74cab0283d2f4f8e9b5e6c7b4944e17c
the display of numbered digits that come up to identify the number of the inbound caller also known as calling line identification or cli cli
Area Code
/define.aspx?id=0afa4d7a3eae4fc698041281f26f41e7
a number usually of 3 digits assigned to a telephone area as in the united states and canada it permits direct distance dialing on the telephone system numbering plan area npa
Database Call Handling
/define.aspx?id=370755b95a1047349f630ee62237d9ef
an application whereby the acd works in sync with the database computer to process calls based on information in the database for example a caller inputs digits into a voice processing system the datab
onelink bpo applauded by frost & sullivan for its strong brand and market expansion strategies
/view/contact-center-news/onelink-bpo-applauded-by-frost-sullivan-for-its-strong-brand-and-market-expansion.aspx
digits in 2019 as well onelink has a presence in several countries in latin america including el salvador nicaragua guatemala colombia and mexico it is also positioning itself as a multilingual provide
bmtc call centre to be integrated with police control room
/view/contact-center-news/bmtc-call-centre-to-be-integrated-with-police-control-room.aspx
digits &mdash which is easy to remember by replacing the existing 11 digit number a bmtc official said the tender for setting up the new call centre was called a couple of weeks ago the corporation hop
Poll Reveals Urgent Need for Functional 3-digit Security Helpline in Nigeria
/view/contact-center-news/poll-reveals-urgent-need-for-functional-3-digit-security-helpline-in-nigeria.aspx
digits security mobile numbers provided by the nigerian police and advocated on the spot that the nigerian police should have a three 3 digits number for all emergencies this therefore reveals that the
Desperately Lonely Britons Bombard Emergency Services for a Chat
/view/contact-center-news/desperately-lonely-britons-bombard-emergency-services-for-a-chat-about-anything.aspx
digits when the situation is dire but the likes of jenny bell and rachel woodbridge are frequently picking up calls which have nothing to do with an emergency quite the opposite really instead the two
$120 Million Fine Largest Ever Against CallerID Spoofer
/company/blog/contactcentercompliance/?id=5c096628-d8c3-4d59-b5ca-07448cc86756
the fcc claims that adrian abramovich engaged in neighbor spoofing which is when id information that is displayed on a caller id is falsified to display the area code and the first three digits of the
Solving the Alpha-Numeric Quandary for IVR
/company/blog/plumvoice/?id=b74db2a9-5b07-4b64-b039-40160b84b62d
one of the best features of the telephone is its simplicity you have ten digits to work with plus the star and pound keys and pretty much anyone over the age of four can make sense of basic phone conce
Infographic: How Answering Services Use DNIS
/company/blog/specialtyansweringservice/?id=b62c4564-c58f-47ac-a215-fa99c38115d7
digits to a decoder that will make them available to a device on the receiving end so when the phone rings at the private branch exchange pbx the dtmf is transmitted along with the call telling the pbx
Hong Kong Officials Urged to Require Cold-callers Use Identifiable Numbers
/view/contact-center-news/hong-kong-officials-urged-to-require-cold-callers-use-identifiable-numbers.aspx
contactcenterworld hong kong may 4 2017 the government should force cold callers in the city to have certain digits at the start of their phone numbers so hongkongers can recognise them and ignore the
Teleperformance Expands Global Footprint to Australia
/view/contact-center-news/teleperformance-expands-global-footprint-to-australia.aspx
digits we are excited to grow our footprint in australia and offer new opportunities to the community of melbourne said paulo césar salles vasques worldwide chief executive officer teleperformanc
BTCL Will Change Landline-phone Numbers Under Uttara Exchange
/view/contact-center-news/btcl-will-change-6000-landline-phone-numbers-under-uttara-exchange.aspx
digits the digit &lsquo4&rsquo will be prefixed to 4 000 numbers of the &lsquo895&rsquo series while 2 000 numbers of the &lsquo896&rsquo series will start with &lsquo4895&rsquo the last four digits of
Toll Helpline Number is of 9 Digits!
/view/contact-center-news/toll-helpline-number-is-of-9-digits.aspx
digits the toll helpline number given on the slips issued to the commuters at the kiratpur toll plaza is 981496666 it has one digit missing in it but astonishingly it never came to anyone&rsquos notice
Europe Still Way Behind US in UCaaS Market
/view/contact-center-news/europe-still-way-behind-us-in-ucaas-market.aspx
contactcenterworldlondon uk jan 8 2016 the unified communications as a service ucaas market is growing at double digits but still relies on the us for the vast bulk of sales research has found accordin
Why UAE Bank Call Centres are Not Ringing in Customer Satisfaction
/view/contact-center-research/why-uae-bank-call-centres-are-not-ringing-in-customer-satisfaction.aspx
digits away and it&rsquos toll free after hearing all the options on the menu selecting the most suitable one and waiting for the operator to turn his or her attention to you the inquiry is dealt with
China's Booming Call Center Market Opportunities in 2011 and Outlook to 2015
/view/contact-center-research/research-and-markets-chinas-booming-call-center-market-opportunities-in-2011.aspx
digits some of the key findings in this march 2011 published research report include sectors such as telecom banking insurance travel booking and logistics are the innovators while the other industries

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