ContactCenterWorld - Definition
Phrase: Knowledge, skills, and attributes
The overall make-up of an employee from an educational/life experience background, specific skills and capabilities, and personality traits and attributes that may indicate potential success in a particular position or role.
ContactCenterWorld - Search Results
Your search for 'Knowledge, skills, and attributes' has returned 6 search results
|Silver Lining Solutions|
Silver Lining's software solutions enable organisations to pinpoint and replicate the employee skills, knowledge and attributes that drive the best business outcomes - quickly, cost-effectively and at scale Organisations around the world use our software to transform the customer experience and achieve step-change improvements in sales performance and operational efficiencies. Silver Lining’s solutions are deployed, at scale, enterprise-wide predominantly across contact centre (covering both in-house and outsourced operations), back-office and retail branches. Some organisations use our solutions to optimise customer experience whilst driving out unnecessary cost; others to drive sales; some for compliance and benchmarking purposes; some as a basis on which to recruit. All derive huge strategic, operational and ROI benefits and understand the value of deploying our truly unique software. As a result, we are proud to count BT, Sky, Telefonica/O2, Carphone Warehouse, EE (Orange, T-Mobile), Elavon, EC Harris, Shangri-La Hotels & Resorts and many others amongst our prestigious global client base.
5 Records Found
|The 6 Top Qualities of a Successful Sales Representative|
if you&rsquove ever been involved with sales then you know that it&rsquos not easy whether it&rsquos selling shoes at a store or selling a new cloud system by phone making that sale depends on many att
|Knowledge, skills, and attributes|
the overall make up of an employee from an educational life experience background specific skills and capabilities and personality traits and attributes that may indicate potential success in a particu
director of business dev and carrier relations transform customer interactions with natural language ai experiences over ai transform customer interactions with natural language ai experiences over ai
|The Making of an HR Leader – Attributes and Characteristics|
sanjeev himachali contactcenterworld to work in any profession one should not only have subject matter expert but must also suitable possess personality behavior acceptability etiquette mannerism attit
vp business development silver lining software solutions enable organisations to pinpoint and replicate the employee skills knowledge and attributes that drive the best business outcomes quickly cost e