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ContactCenterWorld - Definition

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Phrase: Base Amount

Definition:

The number of contacts on a monthly basis (assumes there are no unusual factors that can affect this)

ContactCenterWorld - Search Results

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How eCommerce businesses should deal with post holiday returns
/company/blog/livesalesman/?id=d715321a-5520-4157-9f99-8f1cf1fe0a51
amount to more than 3 5 trillion dollars which are expected to double by 2020 a huge portion of these sales happening right after the holidays for ecommerce platforms handling these returns is a daunti

Service Plan
/define.aspx?id=ae718e08fd364299b407506a0da3006c
the rate plan you select when choosing a wireless phone service a service plan typically consists of a monthly base rate for access to the system and a fixed amount of minutes per month

Base Staff
/define.aspx?id=37556eb8454e4f738fa93ed98e668d2f
the minimum amount of individuals required to cover the base contact volume

Base Amount
/define.aspx?id=229e384cf7664e3b9ae415869e66fe54
the number of contacts on a monthly basis assumes there are no unusual factors that can affect this

Ripples Launches Media Platform Leveraging Big-Data Capabilities
/view/contact-center-news/ripples-launches-media-platform-leveraging-big-data-capabilities.aspx
base of ripples and the vast amount of data we've been able to aggregate and analyze over the years we created a new set of big data capabilities to better utilize this medium &ndash called bev top med

AION Capital Acquires BPO Firm Interglobe Technologies
/view/contact-center-news/aion-capital-acquires-bpo-firm-interglobe-technologies.aspx
amount igt was founded by budget carrier indigo parent interglobe enterprises in 1998 and services 70 customers engaged in travel and hospitality globally as a business process management company an of

Telefonica Sells Call Centre Stake to Digitex
/view/contact-center-news/telefonica-sells-call-centre-stake-to-digitex.aspx
contactcenterworld paris france and madrid spain dec 2018 telefonica has sold its stake in call centre business catsa to comdata spanish subsidiary digitex for an undisclosed amount reports business da

Select Communications and GCI Conferencing Join Forces
/view/contact-center-news/select-communications-and-gci-conferencing-join-forces-in-move-to-expand-market.aspx
amount of experience to our organization said goldman not only will they be fantastic additions to our team but they will also enable us to deliver an unparalleled customer experience backed by more ex

AT&T Reaches Tentative Labor Deal With 21,000 Wireless Workers
/view/contact-center-news/att-reaches-tentative-labor-deal-with-21000-wireless-workers.aspx
amount of customer service work for u s based call centers that would almost double the call volume from current levels and at&t agreed to find new jobs for workers who lose their spots when a call

Paymark Contact Centre Wins Big for Fourth Year Straight
/view/contact-center-news/paymark-contact-centre-wins-big-for-fourth-year-straight.aspx
amount to the team it&rsquos a great endorsement of the team and their eagerness to help customers we want to make sure retailers focus on their customers and not have to spend time making sure their e

700 Left in Lurch as Call Centre Set to Shut
/view/contact-center-news/700-left-in-lurch-as-call-centre-set-to-shut.aspx
amount of customer base shifted resulting in serious drop in call flow to the call centre which served as a customer service provider around march this year the telecom provider called off the cont

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