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ContactCenterWorld - Definition
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Phrase: Base Amount
Definition:
The number of contacts on a monthly basis (assumes there are no unusual factors that can affect this)
ContactCenterWorld - Search Results
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Your search for 'Base Amount' has returned 14 search results
14 Records Found
Your search for 'Base Amount' has returned 14 search results
14 Records Found
| Service Plan /define.aspx?id=ae718e08fd364299b407506a0da3006c the rate plan you select when choosing a wireless phone service a service plan typically consists of a monthly base rate for access to the system and a fixed amount of minutes per month |
| Base Staff /define.aspx?id=37556eb8454e4f738fa93ed98e668d2f the minimum amount of individuals required to cover the base contact volume |
| Base Amount /define.aspx?id=229e384cf7664e3b9ae415869e66fe54 the number of contacts on a monthly basis assumes there are no unusual factors that can affect this |
| select communications and gci conferencing join forces /view/contact-center-news/select-communications-and-gci-conferencing-join-forces-in-move-to-expand-market.aspx amount of experience to our organization said goldman not only will they be fantastic additions to our team but they will also enable us to deliver an unparalleled customer experience backed by more ex |
| AT&T Reaches Tentative Labor Deal With 21,000 Wireless Workers /view/contact-center-news/att-reaches-tentative-labor-deal-with-21000-wireless-workers.aspx amount of customer service work for u s based call centers that would almost double the call volume from current levels and at&t agreed to find new jobs for workers who lose their spots when a call |
| Outsourcing Customer Service to the Best Geography, Best Shore /company/blog/sitel/?id=e66145b3-3f32-41f7-a5a6-4316e4f38441 amount of time and manpower required to manage high volume contact centers companies must consider salaries benefits and consistent training programs in addition advances in technology may require syst |
| Paymark Contact Centre Wins Big for Fourth Year Straight /view/contact-center-news/paymark-contact-centre-wins-big-for-fourth-year-straight.aspx amount to the team it&rsquos a great endorsement of the team and their eagerness to help customers we want to make sure retailers focus on their customers and not have to spend time making sure their e |
| Read Between the Lines: Understanding Your Caller’s Behavior /company/blog/selectvoicecom/?id=706d0e83-14cf-44f5-8c09-210cc24b8fe0 amount of its client base and in consequence profit when its customer service personnel is incapable of handling and managing calls from irate customers to bring home the point a recent study suggests |
| 700 Left in Lurch as Call Centre Set to Shut /view/contact-center-news/700-left-in-lurch-as-call-centre-set-to-shut.aspx amount of customer base shifted resulting in serious drop in call flow to the call centre which served as a customer service provider around march this year the telecom provider called off the cont |
| 5 Tips for Choosing the Right Contact Center for your Business /company/blog/vcaretechnology/?id=f4a77f33-e3cb-40b3-b621-79225e4bb71e the best thing for any business is undoubtedly witnessing a significant growth in its customer base as much as it&rsquos gladdening to see your clientele expand like never before the news also brings a |
| Ameyo, Revv Together to Empower Customer Support Demands /view/contact-center-news/ameyo-revv-together-to-empower-customer-support-demands.aspx amount of data provided by the bpo was limited and the reports generated failed to serve the purpose of the car rental company the company was unable to pull records on abandoned missed calls which esc |
| Where in the World Is Santa? /view/contact-center-news/where-in-the-world-is-santa-avaya-powered-hotline-helps-norad-deliver-answers-to.aspx amount of weight he gains eating cookies throughout the long night volunteers will use an avaya customer engagement solution to respond to the children of all ages who are expected to flood the hotline |
| MVNO Newbie Buys Call Centre /view/contact-center-news/mvno-newbie-buys-call-centre.aspx contactcenterworldjohannesburg south africa nov 5 2015 ismart a south african mobile virtual network operator mvno has purchased jabba connect a provider of contact centre solutions for an undisclosed |
| Cisco-Eagle /view/contact-center-case-study/cisco-eagle.aspx amount of the right material to the right place at the right time founded in 1970 cisco eagle has grown to 110 employees spread across eight offices throughout texas oklahoma and arkansas with its corp |
