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ContactCenterWorld - Definition
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Phrase: Cortana
Definition:
For Windows Phone 8.1 and Windows 10, Cortana is the personal assistant that helps users with questions, setting appointments, and finding destinations. The U.S. version of Cortana is voiced by Jen Taylor, the same woman who did the AI character in the Halo video game series.
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February 25, 2021 4:31 PM
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February 25, 2021 4:31 PM
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| Cortana /define.aspx?id=26e7d2b1182a4f7bb17c78a8e6be65cb for windows phone 8 1 and windows 10 cortana is the personal assistant that helps users with questions setting appointments and finding destinations the u s version of cortana is voiced by jen taylor t |
| Services Australia Chatbot Use Soars 600 Percent During COVID /view/contact-center-news/services-australia-chatbot-use-soars-600-percent-during-covid.aspx contactcenterworld canberra australia aug 2020 services australia saw a 600 percent surge in the use of its microsoft cortana powered digital assistants during the height of the pandemic&rsquos first w |
| Microsoft's AI Bot XiaoIce to Create 999 Virtual Women /view/contact-center-news/microsofts-ai-bot-xiaoice-to-create-999-virtual-women.aspx cortana during the week long evaluation microsoft will test how they do as emotional companions contactcenterworld posted by veronica silva cusi news correspondent source https www scmp com miicrosoft |
| DPD Ireland Introduces Two New Chatbots Built by Tekenable /view/contact-center-news/dpd-ireland-introduces-two-new-chatbots-built-by-tekenable.aspx cortana to provide the ai engine this was integrated with dpd&rsquos erp and cention contact centre systems to query parcel data and transact with the customer according to dpd the bot has improved cus |
| 8 ways speech analytics can improve customer experience in the contact centre /blog/valur.svansson/?id=d3d7dc52-1577-4599-9c81-c1903140af24 voice recognition software largely thanks to alexa siri and cortana is both gaining in acceptance and growing more effective the power of speech analytics is also creating new opportunities for contact |
| Helpshift Survey Finds 44 Percent of Americans Would Rather Scrub a Toilet Than Call Customer Support /view/contact-center-research/helpshift-survey-finds-44-percent-of-americans-would-rather-scrub-a-toilet.aspx cortana &mdash 65 percent email and messenger chatbots &mdash 62 percent ai technology americans find creepiest human like androids as in westworld &mdash 70 percent future ai assistants like samantha |
| Practical Ways to Digitalize the Customer Experience /view/contact-center-article/practical-ways-to-digitalize-the-customer-experience.aspx cortana is clear and at work in the customer service sector and contact centers today digital add ons are used primarily in the back office to capture analyze cross reference and share data to help enh |
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March 2, 2021 9:35 AM EST