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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Received Calls
Definition:
These calls can be answered by an agent, or the caller can disconnect.
ContactCenterWorld - Search Results
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Your search for 'Received Calls' has returned 433 search results
433 Records Found
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Your search for 'Received Calls' has returned 433 search results
433 Records Found
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
| more than half of wa kids calls to helpline were dropped last year /view/contact-center-news/more-than-half-of-wa-kids-calls-to-helpline-were-dropped-last-year.aspx contactcenterworld perth australia july 19 2018 questions posed in the wa parliament have revealed over half of the calls made to the kids helpline last year were dropped greens mp alison xamon asked t |
| a first emergency response support system in state /view/contact-center-news/a-first-emergency-response-support-system-in-state.aspx received the global positioning system gps would immediately trace the location of the caller the erss will also help in optimum utilisation of manpower and prompt action on all the emergency calls bes |
| helpline boosts rural cops' drive against peddlers /view/contact-center-news/helpline-boosts-rural-cops-drive-against-peddlers.aspx received over 100 calls that have helped it in nailing drug peddlers we have received 108 calls in the past eight days callers have shared information about drug peddlers and consumers after verifying |
| prank calls make emergency management tough /view/contact-center-news/prank-calls-make-emergency-management-tough-police.aspx calls for its daily operations and activities with only 10 call systems at its disposal the centre attends to thousands of calls however the high number of prank callers have negatively impacted the se |
| dubai rta handles over 1m calls during h1 /view/contact-center-news/dubai-rta-handles-over-1m-calls-during-h1.aspx contactcenterworld dubai uae july 2018 dubai roads and transport authority&rsquos rta call centre has received 1 022 421 calls during the first six months of 2018 with the average response time per cal |
| file plaints on harassment helpline cops to women /view/contact-center-news/file-plaints-on-harassment-helpline-cops-to-women.aspx calls were reported by harassed women in various other threads of kolkata police on various social networking platforms on monday the control room sources pointed out that more than five specific compl |
| police look to put brakes on bank fraud attempts with helpline /view/contact-center-news/police-look-to-put-brakes-on-bank-fraud-attempts-with-helpline.aspx calls from someone claiming to be a bank personnel seeking details of his account by means of some trickery many people are aware of the fact that they should not disclose such information to these unk |
| grand forks 911 center continues handling a higher call volume /view/contact-center-news/grand-forks-911-center-continues-handling-a-higher-call-volume.aspx contactcenterworld grand forks nd usa june 26 2018 it 2018 and the grand forks 911 center only continues to grow in the calls it receives and dispatches for the 2019 budget season the city public safet |
| thanal helpline gets 9 100 calls in 7 months /view/contact-center-news/thanal-helpline-gets-9100-calls-in-7-months.aspx contactcenterworld thiruvananthapuram india june 27 2018 the kerala state council for child welfare&rsquos thanal project with a toll free helpline 1517 has received over 9 103 calls since its launch s |
| bengaluru more aware of elders' helpline /view/contact-center-news/bengaluru-more-aware-of-elders-helpline.aspx contactcenterworld bengaluru india june 15 2018 since its inception in 2002 till may 2018 the elders helpline 1090 has received 1 80 415 calls as bengaluru is found to be the city with greater awarenes |
| north yorkshire police reveal large increase in 999 emergency calls /view/contact-center-news/north-yorkshire-police-reveal-large-increase-in-999-emergency-calls.aspx contactcenterworld north yorkshire england june 11 2018 a police force has revealed the growing pressure on its 999 service as new figures reveal a sizeable increase in emergency calls statistics from |
| linkedip selected to deploy a successful salesforce cti for enel /view/contact-center-news/linkedip-selected-to-deploy-a-successful-salesforce-cti-for-enel.aspx calls received a day times the number of customer reps results in a high accountable non efficient time with that objective in mind enel approached linkedip to design and deploy a customized salesforce |
| 2 243 calls to national helpline linked to mental health issues in 2017 /view/contact-center-news/2243-calls-to-national-helpline-linked-to-mental-health-issues-in-2017.aspx contactcenterworld valletta malta june 2018 a total of 2 243 calls linked with mental health issues were received by the national support line throughout the year 2017 information tabled in parliament |
| solarwatt to transform service experience for european customer base with newvoicemedia /view/contact-center-news/solarwatt-to-transform-service-experience-for-european-customer-base-with.aspx calls can be dynamically managed and routed ensuring callers are connected to the most appropriate agent &ndash improving handling time and customer satisfaction nvm&rsquos routing capabilities can als |
| what's bugging ilonggo teeners /view/contact-center-news/whats-bugging-ilonggo-teeners.aspx calls and messages they have received through the ah connect platform focused on issues regarding romantic love hiv and aids and peer relationships as encountered by young people in the region majority |
| drastic increase in calls to mpbse helpline /view/contact-center-news/drastic-increase-in-calls-to-mpbse-helpline.aspx contactcenterworld bhopal india may 2018 calls on mp board of secondary education mpbse helpline have shot up 800 per day a week after the announcement of class x and xii results the helpline has recei |
| anxious students in chennai keep helpline numbers busy /view/contact-center-news/anxious-students-in-chennai-keep-helpline-numbers-busy.aspx contactcenterworld chennai india may 24 2018 the 24 hour helpline number that has been set up with the objective of providing information on education and offer guidance to students received lesser cal |
| dubai municipality call centre receives 215 000 calls in q1 2018 /view/contact-center-news/dubai-municipality-call-centre-receives-215000-calls-in-q1-2018.aspx contactcenterworld dubaii uae may 23 2018 wam the call centre in dubai municipality customers and partners relations department received during the first quarter of the year 215 000 calls and 85 percen |
| helpline assists centrelink scam victims /view/contact-center-news/helpline-assists-centrelink-scam-victims.aspx received more than 1270 calls for help in the past six months from people who had either lost money or passed on sensitive personal information that might be used to steal their identity the helpline i |
| more boys call up cbse helpline /view/contact-center-news/more-boys-call-up-cbse-helpline.aspx received nearly three times more calls from boys than from girls from february 1 to may 16 the board provided counselling to 3 467 callers this year of which only 74 were career related calls while 373 |
| Call 4 Health /company/call-4-health.aspx calls simultaneously each call is received with compassionate commitment using our interactive voice response ivr system which can be tailored to your specific requirements through an assigned account |
| new helpline flooded with 10 000 calls in a day /view/contact-center-news/new-helpline-flooded-with-10000-calls-in-a-day.aspx contactcenterworld chennai india may 16 2018 following the announcement of the plus two results the newly launched round the clock helpline no &mdash 14417 &mdash received nearly 10 000 calls from stud |
| 67 calls to elderly helpline about gujarat government social security schemes /view/contact-center-news/67-calls-to-elderly-helpline-about-gujarat-govt-social-security-schemes-says.aspx calls were about social security schemes of the government of the total 779 calls the helpline received in the last three months a whopping 67 was from elderly wanted to know about the government socia |
| county board of supervisors to consider planning for central emergency call center /view/contact-center-news/county-board-of-supervisors-to-consider-planning-for-central-emergency-call-center.aspx received an assessment of its operations and response times from a consulting company citygate associates llc in march 2017 among the recommendations the report suggested a merger among the agencies ei |
| two voip call centres busted suspects held /view/contact-center-news/two-voip-call-centres-busted-suspects-held.aspx calls from the room during the raid magrati is a repeat offender and was recently released from jail after serving 18 months for a telecommunications crime shukla the indian national operated an illega |
| online fraud complaints from gauteng top banks ombud list /view/contact-center-news/online-fraud-complaints-from-gauteng-top-banks-ombuds-list.aspx contactcenterworld gauteng south africa may 9 2018 most complaints 22 received by the ombudsman for banking services obs in 2017 related to online banking cellphone banking and phishing fraud made up 7 |
| cincinnati unveils one year plan to reform 911 call center /view/contact-center-news/cincinnati-unveils-one-year-plan-to-reform-911-call-center.aspx received help this will be a fluid plan and adjustments are expected as we learn more details about the investigation and as other factors change dunhaney says the plan is broken into four priority foc |
| tech support scams surge 24 percent /view/contact-center-news/tech-support-scams-surge-24-percent.aspx calls to verify security information such as an online banking password which is then used to commit crime nuisance calls similarly ofcom last year reported that cold calls related to computer support |
| pitb's citizen contact centre responded to 2 3m calls in 30 months /view/contact-center-news/pitbs-citizen-contact-centre-responded-to-2.3m-calls-in-30-months.aspx contactcenterworld lahore pakistan april 19 2018 a citizen contact centre ccc launched by the punjab information technology board&rsquos pitb in november 2015 has responded to 2 393 832 2 3 million cal |
| wa youth contacted kids helpline more than 31 000 times last year /view/contact-center-news/wa-youth-contacted-kids-helpline-more-than-31000-times-last-year.aspx calls messages and emails counsellors received throughout 2017 nationwide and attempted to pinpoint the major demographics and concerns australian children expressed when they called the report broke d |
| tra responds to 4 053 consumer calls in 2017 /view/contact-center-news/tra-responds-to-4053-consumer-calls-in-2017.aspx received were broken down into the following categories billing 33 network service performance 25 and contracts 20 while the remaining categories combined for 22 tra efforts have also resulted in incre |
| nhs non emergency 111 helpline to be rolled out across wales /view/contact-center-news/nhs-non-emergency-111-helpline-to-be-rolled-out-across-wales.aspx received more than 71 000 calls in the first six months of operation with 95 or survey respondents saying they were satisfied or very satisfied with the advice they were given although the changes cann |
| this jordan refugee helpline answered over 1 7m calls in 10 years /view/contact-center-news/this-jordan-refugee-helpline-answered-over-1.7m-calls-in-10-years.aspx contactcenterworld amman jordan april 5 2018 a helpline aimed at providing support and advice on issues faced by refugees living in jordan has answered over 1 7 million calls since its inception ten ye |
| emergency helpline 15 receives 225 000 hoax calls in march alone /view/contact-center-news/emergency-helpline-15-receives-225000-hoax-calls-in-march-alone.aspx contactcenterworld lahore pakistan april 2018 the 15 emergency helpline received 300 000 calls during march 2018 out of which 225 000 calls were determined hoaxes and approximately 30 000 calls with ge |
| police reveal no bread 999 calls /view/contact-center-news/police-reveal-no-bread-999-calls.aspx received 50 more 999 calls during the red alert from wednesday into thursday also among the calls were a request to borrow a snow shovel and directions to a shop to buy cigarettes and alcohol the force |
| odisha women helpline receives 1 72 lakh calls in one year /view/contact-center-news/odisha-women-helpline-receives-1.72-lakh-calls-in-one-year.aspx contactcenterworld cuttack india march 7 2018 the 181 women helpline started by chief minister naveen patnaik last year on march 8 to help women in distress has received 172799 calls in last one year o |
| exam helpline gets nearly 17 000 calls /view/contact-center-news/exam-helpline-gets-nearly-17000-calls.aspx received close to 17 000 calls while the plus 2 exams began on march 1 the sslc exams are scheduled to begin on march 16 around 8 61 lakh students from tamil nadu and puducherry will make up the first |
| record level of calls to nspcc over parents drink and drugs misuse /view/contact-center-news/record-level-of-calls-to-nspcc-over-parents-drink-and-drugs-misuse.aspx received 10 207 calls and emails &ndash on average almost 200 a week &ndash about parental substance misuse which is a 30 per cent increase on 2015 16 of these 8 793 involved more than 15 000 children |
| 40 emergency calls to department animal welfare helpline during storm emma /view/contact-center-news/40-emergency-calls-to-departments-animal-welfare-helpline-during-storm-emma.aspx contactcenterworld dublin ireland march 5 2018 the department of agriculture received 40 calls to its emergency animal welfare helpline since last wednesday as storm emma took a grip on the country it |
| telmediq adds new call center console to communications platform /view/contact-center-news/telmediq-adds-new-call-center-console-to-industry-leading-communications-platform.aspx calls and access to critical information from clinical and it systems in real time using a single unified interface using the new functionality call center agents can join virtual queues from any locat |
| Floods of customer complaints /company/blog/synthetix/?id=a0d3d5cd-87db-456c-af64-52f457308cec received 2 500 calls with 3 000 calls over the weekend as a whole 30 times more than the daily average a spokesperson for the company added that it had received more tweets in two days than it normally |
| as helpline gets busy rpf on its toes to rescue and recover /view/contact-center-news/as-helpline-gets-busy-rpf-on-its-toes-to-rescue-and-recover.aspx contactcenterworld madurai india feb 2018 the number of calls received by the railway protection force rpf at madurai division on its helpline has been increasing considerably keeping its personnel ful |
| cbse helpline for boards gets 5 600 calls in 21 days max calls from up /view/contact-center-news/cbse-helpline-for-boards-gets-5600-calls-in-21-days-max-calls-from-up.aspx calls have been received in a span of 21 days by the central board of secondary education cbse with anxiety levels about board examinations being highest in uttar pradesh up followed by madhya pradesh |
| CHILDLINE India Foundation /company/childline-india-foundation.aspx received average two million calls in a year most from children wanting to rescued from their place of work india as per 2001 census of india has over 12 7 million working children between of age of fi |
| every hour one kid dialled helpline to seek protection /view/contact-center-news/every-hour-one-kid-dialled-helpline-to-seek-protection.aspx contactcenterworld tamil nadu india feb 2018 every hour one child in tamil nadu dialled for help from abuse and exploitation last year with chennai registering the most number of such calls according t |
| bmtc call centre deluged with calls /view/contact-center-news/bmtc-call-centre-deluged-with-calls.aspx contactcenterworld bengaluru india feb 14 2018 from barely 300 calls per day three years ago the customer care centre of bangalore metropolitan transport corporation bmtc now receives an average of 1 5 |
| special helpline for under pressure psni officers receives 400 calls /view/contact-center-news/special-helpline-for-under-pressure-psni-officers-receives-400-calls.aspx received counselling the police occupational health department offered almost 900 appointments a month some officers present with symptoms consistent with post traumatic stress disorder following a ser |
| raising the status of outbound dialling in contact centres – a two point plan /view/contact-center-article/raising-the-status-of-outbound-dialling-in-contact-centres-a-two-point-plan.aspx received bad press over the years from simple calls for contact list updating surveys or verification services to hard sell telemarketing sales or fund raising calls customers often dread outbound dial |
| help is just a call away state launches second 104' health helpline in bengaluru /view/contact-center-news/help-is-just-a-call-away-state-launches-second-104-health-helpline-in-bengaluru.aspx received over 2 crore calls since 2013 when it was launched the centre in hubballi started with 10 000 calls per day quickly gaining popularity and now handles twice the number of calls the call centre |
| helpline for alcoholics drug dependents witnesses two fold increase in calls /view/contact-center-news/helpline-for-alcoholics-drug-dependents-witnesses-two-fold-increase-in-calls.aspx contactcenterworld new delhi india feb 6 2018 the number of calls received at the national toll free helpline which is run by the central government to assist the alcoholic and drug dependent persons m |
