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StoreContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Received Calls
Definition:
These calls can be answered by an agent, or the caller can disconnect.
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Your search for 'Received Calls' has returned 277 search results
277 Records Found
Your search for 'Received Calls' has returned 277 search results
277 Records Found
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| union demands reinforcements at overwhelmed emergency call centre in alicante /view/contact-center-news/union-demands-reinforcements-at-overwhelmed-emergency-call-centre-in-alicante.aspx calls from an inflated summer population of 2 7 million people covid and the increase in floating population in the summer season makes it essential to reinforce professionals in the cicu of alicante g |
| government contact center receives over 3 8 million calls in 3 months /view/contact-center-news/govt-contact-center-receives-over-3.8-million-calls-in-3-months.aspx contactcenterworld doha qatar july 26 2021 the government contact center received over 3 8 million calls regarding services related to healthcare education commerce and business during second quarter o |
| covid cert helpline receives 70 000 calls in its first three days /view/contact-center-news/covid-cert-helpline-receives-70000-calls-in-its-first-three-days.aspx contactcenterworlddublin ireland july 2021 the helpline for people with queries on the digital covid certificate dcc for international travel has handled less than 7 per cent of the calls it received i |
| bmc's 1929 24x7 city call centre manages more than 3 lakh calls /view/contact-center-news/bmcs-1929-24x7-city-call-centre-manages-more-than-3-lakh-calls.aspx contactcenterworldbhubaneswar india july 22 2021 the 1929 24x7 city call centre of the bhubaneswar municipal corporation has managed more than 3 lakh calls by the day ending yesterday the call centre b |
| dubai police emergency call centre received 1 2 million calls in second quarter of this year /view/contact-center-news/dubai-police-emergency-call-centre-received-1.2-million-calls-in-second-quarter.aspx contactcenterworld dubai uae july 22 2021 dubai police received around 1 2 million calls on their emergency hotline number during the second quarter of this year the latest statistics were revealed dur |
| haryana 112 emergency number helps 2 788 residents in first 64 hours /view/contact-center-news/haryana-112-emergency-number-helps-2788-residents-in-first-64-hours.aspx contactcenterworldchandigarh india july 2021 dial 112 the state emergency response centre serc received 36 083 calls in the initial 64 hours starting from july 13 2021 since its launch by haryana chief |
| digital covid cert call centre got 4 000 callers on first day /view/contact-center-news/digital-covid-cert-call-centre-got-4000-callers-on-first-day-but-most-hung-up.aspx contactcenterworlddublin ireland july 14 2021 a temporary call centre for people who have queries relating to their digital covid cert received 4 000 calls on its first day on monday a larger call cent |
| pwd helpline receives just 58 calls in 3 days /view/contact-center-news/pwd-helpline-receives-just-58-calls-in-3-days.aspx contactcenterworldjalandhar india july 2021 the helpline number launched by the district administration here to vaccinate persons with disabilities pwds has received a lukewarm response so far the help |
| tamil nadu worried over careers students make over 1 lakh calls to education helpline in june /view/contact-center-news/tamil-nadu-worried-over-careers-students-make-over-1-lakh-calls-to-education.aspx contactcenterworldchennai india july 5 2021 in the last month state education helpline number 14417 has received more than one lakh phone calls from students across tamil nadu this is the highest ever |
| ringcentral attacks robocalls with ai powered solution and stir shaken implementation /view/contact-center-news/ringcentral-attacks-robocalls-with-ai-powered-solution-and-stirshaken.aspx calls and spam calls ringcentral leverages the company&rsquos own artificial intelligence ai trained data and participates in industry tracebacks enabling the company to root out bad actors ringcentral |
| helpline receives over 35k calls during second wave /view/contact-center-news/helpline-receives-over-35k-calls-during-second-wave.aspx contactcenterworld pune india june 28 2021 the pune municipal corporation&rsquos call centre for covid help received over 35 000 calls in the last four months majority of the calls were related to the |
| more than a third of calls to council abandoned /view/contact-center-news/more-than-a-third-of-calls-to-council-abandoned.aspx contactcenterworldstafford uk june 25 2021 more than a third of people ringing stafford borough council have abandoned their calls before they were answered during six pandemic months &ndash but the ti |
| telangana police to set up call centre for women in distress /view/contact-center-news/telangana-police-to-set-up-call-centre-for-women-in-distress.aspx calls received by the police from women facing domestic violence the women&rsquos safety wing wsw of telangana police department has decided to extend help to women in distress including providing onli |
| gmp urge public to report online following increased demand on call takers /view/contact-center-news/gmp-urge-public-to-report-online-following-increased-demand-on-call-takers.aspx contactcenterworld manchester uk june 7 2021 officers are urging the public to think before dialing 999 for non emergency matters and report them online following another weekend increase of calls grea |
| 15 helpline receives 1 385 410 hoax calls /view/contact-center-news/15-helpline-receives-1385410-hoax-calls.aspx contactcenterworld lahore pakistan june 4 2021 punjab safe cities authority psca released the statistics of calls received on emergency helpline 15 from punjab including lahore for the month of may her |
| with declining cases delhi covid helpline receives fewer calls for beds /view/contact-center-news/with-declining-cases-delhis-covid-helpline-receives-fewer-calls-for-beds.aspx contactcenterworldnew delhi india may 26 2021 amid a steady decline in coronavirus cases in the national capital the number of calls on the delhi government dedicated helpline 1031 enquiring about the |
| tanzanian helpline reaching thousands of at risk women and girls every day /view/contact-center-news/tanzanian-helpline-reaching-thousands-of-at-risk-women-and-girls-every-day.aspx contactcenterworlddar es salaam tanzania may 2021 it was 3 o&rsquoclock on a friday afternoon when grace a counsellor at the national child helpline in tanzania received a call from a concerned teacher |
| government helpline for elderly received 475 actionable calls from 5 states since apr may /view/contact-center-news/govt-helpline-for-elderly-received-475-actionable-calls-from-5-states-since-apr.aspx contactcenterworldnew delhi india may 2021 the government helpline for the elderly 'elderline' received 475 actionable calls from five states since april may the social justice and empowerment ministry |
| amer call centre receives 5 532 calls for gdrfa dubai during eid /view/contact-center-news/amer-call-centre-receives-5532-calls-for-gdrfa-dubai-during-eid.aspx contactcenterworlddubai uae may 2021 the amer call centre at the general directorate of residency and foreigners affairs gdrfa in dubai received more 5 500 calls during the eid al fitr&rsquos holidays |
| doctors give virtual aid to 16k patients in 24 hours /view/contact-center-news/doctors-give-virtual-aid-to-16k-patients-in-24-hours.aspx contactcenterworldvisakhapatnam india may 17 2021 the nearly 4 000 doctors registered with the 104 call centre for teleconsultation services made 15 911 outgoing calls between 4 pm on saturday and 4 pm |
| avoira and noetica win national innovation award /view/contact-center-news/avoira-and-noetica-win-national-innovation-award.aspx contactcenterworld technology solution provider avoira has been named winner of the 2021 uk national innovation awards remote employee productive & performance category the bury headquartered compan |
| call centre revived in katihar for vorkers /view/contact-center-news/call-centre-revived-in-katihar-for-vorkers.aspx calls from jobless people living in the district the centre is yet to address the grievances of migrant workers returning to the district from other parts of the country peter miz labour officer of kat |
| Police to Set Up Help Numbers in Light of COVID-19 /view/contact-center-news/police-to-set-up-help-numbers-in-light-of-covid-19.aspx received through calls and emails concerning covid 19 issues police say the new move by telecom fiji is an effort in improving customer service delivery through this call centre it adds that currently |
| Tamil Nadu Brings More Hands for Covid Helpline as Cases Surge /view/contact-center-news/tamil-nadu-brings-more-hands-for-covid-helpline-as-cases-surge.aspx contactcenterworldchennai india april 19 2021 the number of calls received at tamil nadu&rsquos covid 19 helpline 044 29510500 has peaked with the alarming rise in the number of infections in the state |
| City Covid Observers Visit 1929 Call Centre /view/contact-center-news/city-covid-observers-visit-1929-call-centre.aspx calls were made and 886 calls were received the 1929 call centre on covid started on march 25 this year contactcenterworld posted by veronica silva cusi news correspondent source https ommcomnews com |
| In 24 Hours of Starting Helpline, Police Get 300 Pleas for Plasma /view/contact-center-news/in-24-hours-of-starting-helpline-police-get-300-pleas-for-plasma.aspx received 300 requests for plasma the helpline is answered by officers who connect patients&rsquo kin to any police officer who has already recovered from the disease and can donate his her plasma while |
| Derbyshire Mental Health Helpline Receives Nearly 20,000 Calls in First Year /view/contact-center-news/derbyshire-mental-health-helpline-receives-nearly-20000-calls-in-first-year.aspx contactcenterworldderbyshire uk april 12 2021 a mental health helpline &ndash which was launched last year to help derbyshire people struggling during the covid 19 crisis &ndash has received nearly 20 |
| 555 Suicidal Callers Phone 24-Hour Mental Health Helpline in Five Months /view/contact-center-news/555-suicidal-callers-phone-24-hour-mental-health-helpline-in-five-months.aspx received 23 244 calls from vulnerable people including 555 from callers who said they were feeling suicidal many of these calls came outside the service previous operating hours now the council has agr |
| ROP Call Centre Gets More Than 8,000 Calls After Movement Ban /view/contact-center-news/rop-call-centre-gets-more-than-8000-calls-after-movement-ban.aspx contactcenteworldmuscat oman march 29 2021 more than 8 000 calls have been received by the call centre of royal oman police rop during the first day of the movement ban period the royal oman police pra |
| A Year of Lockdown: Sadag Helpline Calls Have Doubled Since Lockdown was Announced /view/contact-center-news/a-year-of-lockdown-sadag-helpline-calls-have-doubled-since-lockdown-was-announced.aspx received about 600 calls a day from the beginning of lockdown our call volumes doubled to 1 200 calls a day we&rsquore now dealing with 1 400 plus calls each day excluding e mails smses and whatsapp ap |
| Railways Received Over 40 Lakh Calls on its Helpline Numbers in 5 Years /view/contact-center-news/railways-received-over-40-lakh-calls-on-its-helpline-numbers-in-5-years-govt.aspx contactcenterworldnew delhi india march 19 2021 the indian railways received more than 40 lakh complaints and requests for help on its helpline numbers in the last five years the government informed pa |
| MoHR Helpline Receives 144948 Calls for Legal Advice During 2020 /view/contact-center-news/mohr-helpline-receives-144948-calls-for-legal-advice-during-2020.aspx calls was provided to 1299 people whereas advices through instant referrals to relevant department was provided to 2762 people legal advice and referral through letters was provided to 39 people and le |
| Government Helpline Received 3,37,556 Calls Regarding Mental Health Issues Till Feb 27 /view/contact-center-news/govt-helpline-received-337556-calls-regarding-mental-health-issues-till-feb-27.aspx contactcenterworld new delhi india march 9 2021 toll free helpline 080 4611 0007 launched by the national institute of mental health and neurosciences nimhans to address mental health issues received 3 |
| Calls to National Bereavement Charity Helpline Up by 68% /view/contact-center-news/calls-to-national-bereavement-charity-helpline-up-by-68.aspx contactcenterworldlondon uk march 1 2021 a national charity for bereaved people in england wales and northern ireland had a 68 increase in calls last year to its bereavement helpline in 2020 the cruse |
| Over 2.47 Lakh Calls Registered by Government's Helpline for Women from Apr-Jun 2020 /view/contact-center-news/over-2.47-lakh-calls-registered-by-govts-helpline-for-women-from-apr-jun-2020.aspx contactcenterworldnew delhi india feb 11 2021 over 2 47 lakh phone calls were registered by the government women helpline from april to june last year when the country was under lockdown due to the cor |
| Companies Fined for Making Nuisance Calls /view/contact-center-news/companies-fined-270000-in-total-for-making-uisance-calls.aspx contactcenterworldbelfast northern ireland feb 12 2021 fines totalling £270 000 have been imposed on two separate companies for making unlawful marketing calls to numbers registered with the telep |
| airBaltic Handles One Million Passenger Inquiries in 2020 /view/contact-center-news/airbaltic-handles-one-million-passenger-inquiries-in-2020.aspx received from our passengers throughout 2020 we were a reliable source of information for passengers on different and changing travel restrictions through europe initially the growing number of calls a |
| Just Over 4 Billion Robocalls in January Mark 3.7% Monthly Increase, Says YouMail Robocall Index /view/contact-center-research/just-over-4-billion-robocalls-in-january-mark-3.7-monthly-increase-says.aspx contactcenterworldamericans received just over 4 billion robocalls in january an increase of approximately 3 7 over december in january robocalls averaged 129 5 million calls day or roughly 1 500 calls |
| Ministry’s Mental Health Helpline Sees Most Calls from Men /view/contact-center-news/ministrys-mental-health-helpline-sees-most-calls-from-men.aspx received 13 550 new calls of which 70 5 were from males and 29 5 from females the report said a total of 1 618 follow up calls were fielded by the mental health professionals of the helpline it said th |
| 15 Helpline Receives over 240,000 Calls in Jan /view/contact-center-news/15-helpline-receives-over-240000-calls-in-jan.aspx contactcenterworldlahore pakistan feb 7 2021 the punjab safe cities authority psca saturday released the statistics of the calls received on emergency helpline 15 in january the 15 emergency helpline r |
| 45% Calls Made on ‘100’ in Pandemic Not Related to Police /view/contact-center-news/45-calls-made-on-100-in-pandemic-not-related-to-police.aspx contactcenterworldmumbai india feb 5 2021 nearly 45 of phone calls received on mumbai police&rsquos &lsquo100&rsquo helpline during the pandemic months of june december 2020 were irrelevant the helplin |
| NWC Introduces Interactive Voice Response System to Improve Customer Service /view/contact-center-news/nwc-introduces-interactive-voice-response-system-to-improve-customer-service.aspx calls usually received by the nwc contact centre without the intervention of a representative &ndash depending on the caller&rsquos preference the integration of this system is in keeping with the gove |
| CommPeak Launches Softphone to Improve Your Business Calling Experience /view/contact-center-news/commpeak-launches-softphone-to-improve-your-business-calling-experience.aspx elena contactcenterworldthe softphone is an addition to the commpeak communication ecosystem it integrates with the commpeak voip based solutions effortlessly with the softphone managing your calls has |
| Dubai Health Authority Received Over 2 Million Health Query Calls in 2020 /view/contact-center-news/dubai-health-authority-received-over-2-million-health-query-calls-in-2020.aspx contactcenterworlddubai uae jan 10 2021 in 2020 dubai health authority&rsquos dha contact centre received 2 210 195 calls out of which 870 732 were related to covid 19 according to a top dha official f |
| Animal Charity Reports 134% Increase in Calls to its Helpline to Give Up Unwanted Pets /view/contact-center-news/animal-charity-reports-134-increase-in-calls-to-its-helpline-to-give-up-unwanted.aspx contactcenterworldfife scotland jan 8 2021 the scottish spca has revealed a 134 increase in calls to its animal helpline to give up unwanted animals between 1 september 2020 and 5 january 2021 we recei |
| Karachi Police Helpline Received Almost 800,000 Prank, Bogus Calls in 2020 /view/contact-center-news/karachi-police-helpline-received-almost-800000-prank-bogus-calls-in-2020.aspx contactcenterworldkarachi pakistan jan 1 2021 as many as 34 941 33 calls were received on the karachi police helpline madadgar 15 in 2020 of which about 798 000 turned out to be either bogus or prank c |
| Odd Reasons People Called the Metropolitan Police This Year /view/contact-center-news/odd-reasons-people-called-the-metropolitan-police-this-year.aspx contactcenterworldlondon uk dec 30 2020 homicide burglary and requests for chicken nuggets &ndash met contact centre shares details on prank calls received in 2020 operating across london staff at the |
| DLT Call Center Receives Nearly 15K Calls in First Hours of Opening Monday /view/contact-center-news/dlt-call-center-receives-nearly-15k-calls-in-first-hours-of-opening-monday.aspx contactcenterworldprovidence ri usa dec 29 2020 the r i department of labor and training dlt call center received nearly 15 000 calls within the first two hours of opening monday according to dlt direc |
| The People Answering Emergency Calls this Christmas /view/contact-center-news/the-people-answering-emergency-calls-this-christmas.aspx calls are answered and your online reports are received the team answer thousands of calls each week and christmas and new year are no exception and there&rsquos also the addition of some more &lsquofe |
| 43,000 Calls to Helpline Since MCO Started /view/contact-center-news/43000-calls-to-helpline-since-mco-started.aspx contactcenterworldkuala lumpur malaysia dec 17 2020 the health ministry received more than 43 000 calls via its psychosocial support hotline since the movement control order was introduced on march 18 |
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