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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Received Calls
Definition:
These calls can be answered by an agent, or the caller can disconnect.
ContactCenterWorld - Search Results
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Your search for 'Received Calls' has returned 422 search results
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Your search for 'Received Calls' has returned 422 search results
422 Records Found
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
| petty complaints flood helpline to fight rowdies /view/contact-center-news/petty-complaints-flood-helpline-to-fight-rowdies.aspx contactcenterworld bengaluru india oct 12 2018 a helpline set up exclusively to curb rowdyism has turned into a headache for police as most of the calls bring stories of illicit relationships fight bet |
| bhutan officially launches toll free woman and child helpline number /view/contact-center-news/bhutan-officially-launches-toll-free-woman-and-child-helpline-number.aspx calls 24×7 from women children and even men who are in need of care and protection according to a report in bhutan broadcasting service notably the pilot project of the toll free helpline was laun |
| al maha call centre receives more than 12 000 calls /view/contact-center-news/al-maha-call-centre-receives-more-than-12000-calls.aspx contactcenterworld muscat oman oct 8 2018 al maha call centre has succeeded in achieving a quantum leap in its customer service since its launch on july 10 2017 till october 7 2018 the centre has recei |
| new jb whatsapp helpline for those in distress /view/contact-center-news/new-jb-whatsapp-helpline-for-those-in-distress.aspx calls received by befrienders johor baru had declined in the past three years but the trend did not translate into less people in distress probably they are more comfortable sending text messages or e |
| 389 334 received at emergency helpline 15 during september in lahore /view/contact-center-news/389334-received-at-emergency-helpline-15-during-september-in-lahore.aspx received 389 334 calls out of which 266 077 calls were considered hoaxes and on 39 871 calls with genuine concerns the dispatch control centre generated cases for further action the media monitoring ce |
| axispoint health earns health call center urac reaccreditation /view/contact-center-news/axispoint-health-earns-health-call-center-urac-reaccreditation.aspx calls information sharing and feedback to physicians by achieving this status axispoint health has demonstrated a comprehensive commitment to quality care improved processes and better patient outcomes |
| aptos recognized as a strong performer in omnichannel order management systems /view/contact-center-news/aptos-recognized-as-a-strong-performer-in-omnichannel-order-management-systems-by.aspx calls following the extensive analysis aptos was included among the providers that matter most in addition to its recognition as a strong performer aptos received the highest possible score in the orde |
| as rain gets intense no respite for helplines /view/contact-center-news/as-rain-gets-intense-no-respite-for-helplines.aspx received 683 calls on sanitary pipeline blockage and manhole overflow the board said it had solved 574 complaints and the remaining have been assigned to the engineer in charge in the same period the b |
| medc contact centre receives more than 293 000 calls /view/contact-center-news/medc-contact-centre-receives-more-than-293000-calls.aspx contactcenterworld muscat oman sept 2018 the muscat electricity distribution company medc a member of the nama group said that its contact centre received more than 293 000 calls since the beginning of |
| Helping Agents Buy Into Workforce Optimization /company/blog/monetsoftware/?id=6a1f0915-5245-4631-afd6-73d4cf1f48a9 logically if you bring someone a solution that will make it easier for that person to do his or her job you&rsquod expect that solution to be gladly received but the real world and that includes contac |
| mcallen opens new emergency communications center /view/contact-center-news/mcallen-opens-new-emergency-communications-center.aspx calls for fire service are routed directly from the city&rsquos public safety answering point psap housed at the mcallen police department to the city&rsquos central fire station on north 21st street o |
| one million callers to police hang up after 15 minute wait figures show /view/contact-center-news/one-million-callers-to-police-hang-up-after-15-minute-wait-figures-show.aspx contactcenterworld london uk sept 2018 more than a million calls to the police non emergency number in london were abandoned in the past 12 months because people were waiting too long for an answer fig |
| aberdeenshire council call centres leaving residents on hold for up to one hour /view/contact-center-news/aberdeenshire-council-call-centres-leaving-residents-on-hold-for-up-to-one-hour.aspx calls &ndash 46 7 &ndash made to aberdeenshire council&rsquos contact centre went unanswered each customer was left on hold for an average of seven minutes and 19 seconds with a minimum wait of six min |
| karnataka 24 7 helpline to protect people from private moneylenders /view/contact-center-news/karnataka-247-helpline-to-protect-people-from-private-moneylenders.aspx calls received the state police chief directed the officers to take action against such moneylenders under the karnataka moneylenders act 1961 the karnataka pawnbrokers act 1961 the chit funds act 1982 |
| child helpline receives 300 plus calls in two months /view/contact-center-news/child-helpline-receives-300-plus-calls-in-two-months.aspx contactcenterworld suva fiji sept 2018 majority of the calls received through the child helpline this year related to negligence and physical abuse the child helpline has received 352 genuine calls bet |
| national helpline records majority domestic violence calls /view/contact-center-news/national-helpline-records-majority-domestic-violence-calls.aspx contactcenterworld suva fiji sept 3 2018 a total of 1000 calls were received between march 2017 and june this year on the domestic violence national helpline of which 600 calls 60 per cent involved dom |
| online abuse of kids on the rise helpline data /view/contact-center-news/online-abuse-of-kids-on-the-rise-helpline-data.aspx contactcenterworld new delhi india aug 28 2018 the dangers of the online game blue whale believed to push participants towards suicide have been revealed by the national child helpline that received 39 |
| west rand emergency number in complete disarray /view/contact-center-news/west-rand-emergency-number-in-complete-disarray.aspx calls for assistance to 107 have not been answered or have been interrupted or dropped and some have even been diverted to emergency centres in cape town ekurhuleni and tshwane 107 is the first port of |
| staff at larbert thomas cook call centre tell of contract worries /view/contact-center-news/staff-at-larbert-thomas-cook-call-centre-tell-of-contract-worries.aspx received the news over the phone however thomas cook has moved to reassure those who work at the 300 person call centre their jobs and terms will not change as part of the agreement drawn up to allow t |
| good news on the jobs front with bt call centre boost /view/contact-center-news/good-news-on-the-jobs-front-with-bt-call-centre-boost.aspx contactcenterworld fermanagh ireland aug 15 2018 workers at one of fermanagh&rsquos employers bt enniskillen have received a boost as the communications provider has announced the creation of 40 new pe |
| Enjoying Self-Service Benefits with Speech Enabled IVR /company/blog/sestek/?id=97d27457-7398-4fa8-bf62-dc2c78c738f2 calls its call center received approximately 2 8 million customer calls every month which amounts to 90 000 calls a day qnb finansbank employed 600 full time call center agents to meet this need with t |
| centrelink call centre staff boosted to cope with 1m calls a day /view/contact-center-news/centrelink-call-centre-staff-boosted-to-cope-with-1m-calls-a-day.aspx contactcenterworld canberra australia aug 8 2018 the federal government has hired 1 500 extra contractors to help centrelink&rsquos call centre reduce waiting times and cope with the 1m calls it receiv |
| children hotline service with azercell's support renders psychological support to children /view/contact-center-news/children-hotline-service-with-azercells-support-renders-psychological-support-to.aspx received over 32 000 calls from children and teenagers as well as parents in various cities and districts regarding different issues during the first half of this year the hotline service received 1 37 |
| jb hi fi solutions overhauls victorian farmers federation network infrastructure /view/contact-center-news/jb-hi-fi-solutions-overhauls-victorian-farmers-federations-network-infrastructure.aspx calls it received at its head office in melbourne as well as its smaller branch in bendigo because the organisation was running with basic telephony on a legacy telstra ip telephony tipt system vff was |
| more than half of wa kids calls to helpline were dropped last year /view/contact-center-news/more-than-half-of-wa-kids-calls-to-helpline-were-dropped-last-year.aspx contactcenterworld perth australia july 19 2018 questions posed in the wa parliament have revealed over half of the calls made to the kids helpline last year were dropped greens mp alison xamon asked t |
| a first emergency response support system in state /view/contact-center-news/a-first-emergency-response-support-system-in-state.aspx received the global positioning system gps would immediately trace the location of the caller the erss will also help in optimum utilisation of manpower and prompt action on all the emergency calls bes |
| helpline boosts rural cops' drive against peddlers /view/contact-center-news/helpline-boosts-rural-cops-drive-against-peddlers.aspx received over 100 calls that have helped it in nailing drug peddlers we have received 108 calls in the past eight days callers have shared information about drug peddlers and consumers after verifying |
| prank calls make emergency management tough /view/contact-center-news/prank-calls-make-emergency-management-tough-police.aspx calls for its daily operations and activities with only 10 call systems at its disposal the centre attends to thousands of calls however the high number of prank callers have negatively impacted the se |
| dubai rta handles over 1m calls during h1 /view/contact-center-news/dubai-rta-handles-over-1m-calls-during-h1.aspx contactcenterworld dubai uae july 2018 dubai roads and transport authority&rsquos rta call centre has received 1 022 421 calls during the first six months of 2018 with the average response time per cal |
| file plaints on harassment helpline cops to women /view/contact-center-news/file-plaints-on-harassment-helpline-cops-to-women.aspx calls were reported by harassed women in various other threads of kolkata police on various social networking platforms on monday the control room sources pointed out that more than five specific compl |
| police look to put brakes on bank fraud attempts with helpline /view/contact-center-news/police-look-to-put-brakes-on-bank-fraud-attempts-with-helpline.aspx calls from someone claiming to be a bank personnel seeking details of his account by means of some trickery many people are aware of the fact that they should not disclose such information to these unk |
| grand forks 911 center continues handling a higher call volume /view/contact-center-news/grand-forks-911-center-continues-handling-a-higher-call-volume.aspx contactcenterworld grand forks nd usa june 26 2018 it 2018 and the grand forks 911 center only continues to grow in the calls it receives and dispatches for the 2019 budget season the city public safet |
| thanal helpline gets 9 100 calls in 7 months /view/contact-center-news/thanal-helpline-gets-9100-calls-in-7-months.aspx contactcenterworld thiruvananthapuram india june 27 2018 the kerala state council for child welfare&rsquos thanal project with a toll free helpline 1517 has received over 9 103 calls since its launch s |
| bengaluru more aware of elders' helpline /view/contact-center-news/bengaluru-more-aware-of-elders-helpline.aspx contactcenterworld bengaluru india june 15 2018 since its inception in 2002 till may 2018 the elders helpline 1090 has received 1 80 415 calls as bengaluru is found to be the city with greater awarenes |
| north yorkshire police reveal large increase in 999 emergency calls /view/contact-center-news/north-yorkshire-police-reveal-large-increase-in-999-emergency-calls.aspx contactcenterworld north yorkshire england june 11 2018 a police force has revealed the growing pressure on its 999 service as new figures reveal a sizeable increase in emergency calls statistics from |
| linkedip selected to deploy a successful salesforce cti for enel /view/contact-center-news/linkedip-selected-to-deploy-a-successful-salesforce-cti-for-enel.aspx calls received a day times the number of customer reps results in a high accountable non efficient time with that objective in mind enel approached linkedip to design and deploy a customized salesforce |
| 2 243 calls to national helpline linked to mental health issues in 2017 /view/contact-center-news/2243-calls-to-national-helpline-linked-to-mental-health-issues-in-2017.aspx contactcenterworld valletta malta june 2018 a total of 2 243 calls linked with mental health issues were received by the national support line throughout the year 2017 information tabled in parliament |
| solarwatt to transform service experience for european customer base with newvoicemedia /view/contact-center-news/solarwatt-to-transform-service-experience-for-european-customer-base-with.aspx calls can be dynamically managed and routed ensuring callers are connected to the most appropriate agent &ndash improving handling time and customer satisfaction nvm&rsquos routing capabilities can als |
| what's bugging ilonggo teeners /view/contact-center-news/whats-bugging-ilonggo-teeners.aspx calls and messages they have received through the ah connect platform focused on issues regarding romantic love hiv and aids and peer relationships as encountered by young people in the region majority |
| drastic increase in calls to mpbse helpline /view/contact-center-news/drastic-increase-in-calls-to-mpbse-helpline.aspx contactcenterworld bhopal india may 2018 calls on mp board of secondary education mpbse helpline have shot up 800 per day a week after the announcement of class x and xii results the helpline has recei |
| anxious students in chennai keep helpline numbers busy /view/contact-center-news/anxious-students-in-chennai-keep-helpline-numbers-busy.aspx contactcenterworld chennai india may 24 2018 the 24 hour helpline number that has been set up with the objective of providing information on education and offer guidance to students received lesser cal |
| dubai municipality call centre receives 215 000 calls in q1 2018 /view/contact-center-news/dubai-municipality-call-centre-receives-215000-calls-in-q1-2018.aspx contactcenterworld dubaii uae may 23 2018 wam the call centre in dubai municipality customers and partners relations department received during the first quarter of the year 215 000 calls and 85 percen |
| helpline assists centrelink scam victims /view/contact-center-news/helpline-assists-centrelink-scam-victims.aspx received more than 1270 calls for help in the past six months from people who had either lost money or passed on sensitive personal information that might be used to steal their identity the helpline i |
| more boys call up cbse helpline /view/contact-center-news/more-boys-call-up-cbse-helpline.aspx received nearly three times more calls from boys than from girls from february 1 to may 16 the board provided counselling to 3 467 callers this year of which only 74 were career related calls while 373 |
| Call 4 Health /company/call-4-health.aspx calls simultaneously each call is received with compassionate commitment using our interactive voice response ivr system which can be tailored to your specific requirements through an assigned account |
| new helpline flooded with 10 000 calls in a day /view/contact-center-news/new-helpline-flooded-with-10000-calls-in-a-day.aspx contactcenterworld chennai india may 16 2018 following the announcement of the plus two results the newly launched round the clock helpline no &mdash 14417 &mdash received nearly 10 000 calls from stud |
| 67 calls to elderly helpline about gujarat government social security schemes /view/contact-center-news/67-calls-to-elderly-helpline-about-gujarat-govt-social-security-schemes-says.aspx calls were about social security schemes of the government of the total 779 calls the helpline received in the last three months a whopping 67 was from elderly wanted to know about the government socia |
| county board of supervisors to consider planning for central emergency call center /view/contact-center-news/county-board-of-supervisors-to-consider-planning-for-central-emergency-call-center.aspx received an assessment of its operations and response times from a consulting company citygate associates llc in march 2017 among the recommendations the report suggested a merger among the agencies ei |
| two voip call centres busted suspects held /view/contact-center-news/two-voip-call-centres-busted-suspects-held.aspx calls from the room during the raid magrati is a repeat offender and was recently released from jail after serving 18 months for a telecommunications crime shukla the indian national operated an illega |
| online fraud complaints from gauteng top banks ombud list /view/contact-center-news/online-fraud-complaints-from-gauteng-top-banks-ombuds-list.aspx contactcenterworld gauteng south africa may 9 2018 most complaints 22 received by the ombudsman for banking services obs in 2017 related to online banking cellphone banking and phishing fraud made up 7 |
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