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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Received Calls
Definition:
These calls can be answered by an agent, or the caller can disconnect.
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Your search for 'Received Calls' has returned 450 search results
450 Records Found
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Your search for 'Received Calls' has returned 450 search results
450 Records Found
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
| tech support scams surge 24 percent /view/contact-center-news/tech-support-scams-surge-24-percent.aspx calls to verify security information such as an online banking password which is then used to commit crime nuisance calls similarly ofcom last year reported that cold calls related to computer support |
| pitb's citizen contact centre responded to 2 3m calls in 30 months /view/contact-center-news/pitbs-citizen-contact-centre-responded-to-2.3m-calls-in-30-months.aspx contactcenterworld lahore pakistan april 19 2018 a citizen contact centre ccc launched by the punjab information technology board&rsquos pitb in november 2015 has responded to 2 393 832 2 3 million cal |
| wa youth contacted kids helpline more than 31 000 times last year /view/contact-center-news/wa-youth-contacted-kids-helpline-more-than-31000-times-last-year.aspx calls messages and emails counsellors received throughout 2017 nationwide and attempted to pinpoint the major demographics and concerns australian children expressed when they called the report broke d |
| tra responds to 4 053 consumer calls in 2017 /view/contact-center-news/tra-responds-to-4053-consumer-calls-in-2017.aspx received were broken down into the following categories billing 33 network service performance 25 and contracts 20 while the remaining categories combined for 22 tra efforts have also resulted in incre |
| nhs non emergency 111 helpline to be rolled out across wales /view/contact-center-news/nhs-non-emergency-111-helpline-to-be-rolled-out-across-wales.aspx received more than 71 000 calls in the first six months of operation with 95 or survey respondents saying they were satisfied or very satisfied with the advice they were given although the changes cann |
| this jordan refugee helpline answered over 1 7m calls in 10 years /view/contact-center-news/this-jordan-refugee-helpline-answered-over-1.7m-calls-in-10-years.aspx contactcenterworld amman jordan april 5 2018 a helpline aimed at providing support and advice on issues faced by refugees living in jordan has answered over 1 7 million calls since its inception ten ye |
| emergency helpline 15 receives 225 000 hoax calls in march alone /view/contact-center-news/emergency-helpline-15-receives-225000-hoax-calls-in-march-alone.aspx contactcenterworld lahore pakistan april 2018 the 15 emergency helpline received 300 000 calls during march 2018 out of which 225 000 calls were determined hoaxes and approximately 30 000 calls with ge |
| police reveal no bread 999 calls /view/contact-center-news/police-reveal-no-bread-999-calls.aspx received 50 more 999 calls during the red alert from wednesday into thursday also among the calls were a request to borrow a snow shovel and directions to a shop to buy cigarettes and alcohol the force |
| odisha women helpline receives 1 72 lakh calls in one year /view/contact-center-news/odisha-women-helpline-receives-1.72-lakh-calls-in-one-year.aspx contactcenterworld cuttack india march 7 2018 the 181 women helpline started by chief minister naveen patnaik last year on march 8 to help women in distress has received 172799 calls in last one year o |
| exam helpline gets nearly 17 000 calls /view/contact-center-news/exam-helpline-gets-nearly-17000-calls.aspx received close to 17 000 calls while the plus 2 exams began on march 1 the sslc exams are scheduled to begin on march 16 around 8 61 lakh students from tamil nadu and puducherry will make up the first |
| record level of calls to nspcc over parents drink and drugs misuse /view/contact-center-news/record-level-of-calls-to-nspcc-over-parents-drink-and-drugs-misuse.aspx received 10 207 calls and emails &ndash on average almost 200 a week &ndash about parental substance misuse which is a 30 per cent increase on 2015 16 of these 8 793 involved more than 15 000 children |
| 40 emergency calls to department animal welfare helpline during storm emma /view/contact-center-news/40-emergency-calls-to-departments-animal-welfare-helpline-during-storm-emma.aspx contactcenterworld dublin ireland march 5 2018 the department of agriculture received 40 calls to its emergency animal welfare helpline since last wednesday as storm emma took a grip on the country it |
| telmediq adds new call center console to communications platform /view/contact-center-news/telmediq-adds-new-call-center-console-to-industry-leading-communications-platform.aspx calls and access to critical information from clinical and it systems in real time using a single unified interface using the new functionality call center agents can join virtual queues from any locat |
| Floods of customer complaints /company/blog/synthetix/?id=a0d3d5cd-87db-456c-af64-52f457308cec received 2 500 calls with 3 000 calls over the weekend as a whole 30 times more than the daily average a spokesperson for the company added that it had received more tweets in two days than it normally |
| as helpline gets busy rpf on its toes to rescue and recover /view/contact-center-news/as-helpline-gets-busy-rpf-on-its-toes-to-rescue-and-recover.aspx contactcenterworld madurai india feb 2018 the number of calls received by the railway protection force rpf at madurai division on its helpline has been increasing considerably keeping its personnel ful |
| cbse helpline for boards gets 5 600 calls in 21 days max calls from up /view/contact-center-news/cbse-helpline-for-boards-gets-5600-calls-in-21-days-max-calls-from-up.aspx calls have been received in a span of 21 days by the central board of secondary education cbse with anxiety levels about board examinations being highest in uttar pradesh up followed by madhya pradesh |
| every hour one kid dialled helpline to seek protection /view/contact-center-news/every-hour-one-kid-dialled-helpline-to-seek-protection.aspx contactcenterworld tamil nadu india feb 2018 every hour one child in tamil nadu dialled for help from abuse and exploitation last year with chennai registering the most number of such calls according t |
| bmtc call centre deluged with calls /view/contact-center-news/bmtc-call-centre-deluged-with-calls.aspx contactcenterworld bengaluru india feb 14 2018 from barely 300 calls per day three years ago the customer care centre of bangalore metropolitan transport corporation bmtc now receives an average of 1 5 |
| special helpline for under pressure psni officers receives 400 calls /view/contact-center-news/special-helpline-for-under-pressure-psni-officers-receives-400-calls.aspx received counselling the police occupational health department offered almost 900 appointments a month some officers present with symptoms consistent with post traumatic stress disorder following a ser |
| raising the status of outbound dialling in contact centres – a two point plan /view/contact-center-article/raising-the-status-of-outbound-dialling-in-contact-centres-a-two-point-plan.aspx received bad press over the years from simple calls for contact list updating surveys or verification services to hard sell telemarketing sales or fund raising calls customers often dread outbound dial |
| help is just a call away state launches second 104' health helpline in bengaluru /view/contact-center-news/help-is-just-a-call-away-state-launches-second-104-health-helpline-in-bengaluru.aspx received over 2 crore calls since 2013 when it was launched the centre in hubballi started with 10 000 calls per day quickly gaining popularity and now handles twice the number of calls the call centre |
| helpline for alcoholics drug dependents witnesses two fold increase in calls /view/contact-center-news/helpline-for-alcoholics-drug-dependents-witnesses-two-fold-increase-in-calls.aspx contactcenterworld new delhi india feb 6 2018 the number of calls received at the national toll free helpline which is run by the central government to assist the alcoholic and drug dependent persons m |
| 63 556 reach out to elder helpline for information assistance in 2017 /view/contact-center-news/63556-reach-out-to-elder-helpline-for-information-assistance-in-2017.aspx contactcenterworld charlotte fl usa feb 2018 the southwest florida elder helpline received more than 63 000 calls in 2017 an increase of 3 4 percent from 2016 a total of 42 6 percent of those calls wer |
| Helping Those in Need (Alameda County Community Food Bank /company/blog/directlineteleresponse/?id=55bcdafb-2b54-4716-9b47-1403d3a6de94 calls or checking voice mails our professional call agents will answer all of your calls and notify you when you have received important messages to see all the services we offer we recommend you brows |
| elder helpline calls on the rise in 2017 /view/contact-center-news/elder-helpline-calls-on-the-rise-in-2017.aspx contactcenterworld naples fl usa jan 27 2018 a telephone helpline designed for senior citizens in southwest florida received 63 000 calls in 2017 according to the area agency on aging in southwest flor |
| drug helpline gets 20 calls a month from wa bosses over employee drug use /view/contact-center-news/drug-helpline-gets-20-calls-a-month-from-wa-bosses-over-employee-drug-use.aspx contactcenterworld perth australia jan 2018 a helpline for wa bosses grappling with drug abuse in the workplace is receiving 20 calls a month with many revolving around their workers&rsquo use of metha |
| kisan call centre completes 15 years /view/contact-center-news/kisan-call-centre-completes-15-years.aspx far received over 20 lakh calls from andhra pradesh and telangana of which about 15 lakh were resolved contactcenterworld posted by veronica silva cusi news correspondent source http www thehindu com |
| 112' to be common number for all emergency services /view/contact-center-news/112-to-be-common-number-for-all-emergency-services.aspx calls from people in distress and state police officials are expecting to launch the emergency number service in the next couple of months according to sources himachal pradesh has received a sum of rs |
| prank calls choke emergency helpline numbers /view/contact-center-news/prank-calls-choke-emergency-helpline-numbers.aspx contactcenterworld guwahati assam india jan 17 2018 the officials at the 108 mrityunjay emergency ambulance helpline have to wade their way through numerous prank calls every day while handling one of |
| datacom to provide client enquiry services for dept of home affairs creating jobs for australians /view/contact-center-news/datacom-to-provide-client-enquiry-services-for-dept-of-home-affairs-creating-jobs.aspx calls that are received each year to be awarded the department&rsquos immigration client enquiry contract after a rigorous procurement process demonstrates datacom&rsquos leadership and innovation in t |
| over 7 000 calls to the nowdoc gp out of hours service last month /view/contact-center-news/over-7000-calls-to-the-nowdoc-gp-out-of-hours-service-last-month.aspx contactcenterworld donegal ireland jan 2018 some 7 211 calls were received by the nowdoc out of hours gp service in the month of december 2017 reflecting an increase of 3 on the same period in 2016 app |
| Customers Wary Of Fraud Calls /tips.aspx?id=1c83df19e4844abaab9c8f665dcd9a2e i recently received a call from one of the telecoms companies i use for least cost routing at home as soon as i answered the phone the person calling me asked to speak to mr wadhwani i said that's me s |
| Inbound Sales How Analytics and Business Intelligence is Changing the Game /company/blog/globalteleforce/?id=780cd6de-ddb0-46be-a969-ae35cee08f90 calls received versus the drop offs &ndash where the sales representative fails to make a sale these are situations that can be quantified through the use of numbers in the objective of converting more |
| robocalls were worse than ever in 2017 /view/contact-center-news/robocalls-were-worse-than-ever-in-2017.aspx contactcenterworld washington dc usa jan 2018 complaints about automated telemarketing calls jumped steeply last year and have quintupled since 2009 according to a recent ftc report the report says tha |
| series of bizarre 999 calls made by new year's eve revellers /view/contact-center-news/series-of-bizarre-999-calls-made-by-new-years-eve-revellers.aspx calls one of the more bizarre 999 calls came from a reveller who had been ejected from a nightclub a spokesman for the police contact centre said if a bouncer has ejected you from their venue and refus |
| nhs scotland sees massive surge in holiday helpline calls /view/contact-center-news/nhs-scotland-sees-massive-surge-in-holiday-helpline-calls.aspx received over 45 000 calls in the four days leading to christmas the bbc reports this is almost double the number of calls in the same time frame last year and there are thousands of calls still being |
| wiregrass 2 1 1 breaks call center record /view/contact-center-news/wiregrass-2-1-1-breaks-call-center-record.aspx contactcenterworld dothan al usa dec 2017 wiregrass 2 1 1 call center is experiencing an uptick in calls from individuals and families needing assistance just during the past three months our call cent |
| free healthcare services for dscc residents till january 27 /view/contact-center-news/free-healthcare-services-for-dscc-residents-till-january-27.aspx received 38 988 calls for healthcare services while 9 208 houses of the residents were visited by healthcare professionals free of cost to provide the service contactcenterworld posted by veronica silv |
| olympic call center runs around the clock /view/contact-center-news/olympic-call-center-runs-around-the-clock.aspx calls received the call center also provides customized services where operators find and recommend a hotel that best suits requests it also provides interpretation services for foreigners who want to |
| mumbai government railway police's new helpline gets 140 calls a day /view/contact-center-news/mumbai-government-railway-polices-new-helpline-gets-140-calls-a-day.aspx calls everyday the real time helpline which was launched by the grp on october 2 was introduced to help commuters connect to the nearest on duty policeman facilitated by an ultra modern control room fr |
| cyber harassment cases on the rise in pakistan /view/contact-center-news/cyber-harassment-cases-on-the-rise-in-pakistan.aspx received 1 551 complaints in the form of calls emails and facebook messages from december 1 2016 till november 30 2017 the helpline has so far received a total 1476 calls on its toll free number the he |
| number 999 receives 125 000 phone calls since 12 dec /view/contact-center-news/number-999-receives-125000-phone-calls-since-12-dec.aspx received some 125 000 phone calls over the last six days assistant inspector general aig of police in charge of the public relations and media wing at the police headquarters soheli ferdous told bss sh |
| 911 call center lauded for efforts during harvey /view/contact-center-news/911-call-center-lauded-for-efforts-during-harvey.aspx calls and dispatch medics or firefighters to people needing help on an average day operators at the cypress creek ems center answer approximately 250 calls in 24 hours to 15 agencies located in most of |
| child helpline receives fake calls /view/contact-center-news/child-helpline-receives-fake-calls.aspx contactcenterworld suva fiji dec 12 2017 the national child helpline platform has received 6702 fake calls medical service pacific executive director and founder jennifer poole said the child helpline |
| one in five 911 calls are non emergencies' e comm /view/contact-center-news/one-in-five-911-calls-are-non-emergencies-e-comm.aspx contactcenterworld agassiz bc canada dec 2017 one in five 911 calls for police aren&rsquot actually an emergency according to new estimates by e comm according to the emergency communications centre wh |
| gps helps reduce response time of 108 ambulances in tamil nadu /view/contact-center-news/gps-helps-reduce-response-time-of-108-ambulances-in-tn.aspx calls it received the emergency management research institute emri which runs the services said its ambulances in october ferried more than 1 21 lakh patients a quarter of them pregnant women the gover |
| helpline 108 flooded with unwanted calls /view/contact-center-news/helpline-108-flooded-with-unwanted-calls.aspx calls for one of the most essential services like 108 ambulance do not have to answer calls asking for how to obtain an aadhaar card or where to complain for power cut etc the 108 ambulance service lau |
| 112 call centres to handle in vehicle emergency calls /view/contact-center-news/112-call-centres-to-handle-in-vehicle-emergency-calls.aspx contactcenterworld sofia bulgaria nov 2017 112 call centres will handle in vehicle emergency calls after mps adopted at second reading the transitional and final provisions of the ministry of the inter |
| bid to reduce waiting times at west dunbartonshire council contact centre /view/contact-center-news/bid-to-reduce-waiting-times-at-west-dunbartonshire-council-contact-centre.aspx calls a year but is currently open early morning and late afternoon when demand from residents is reduced under the plans for discussion opening times would typically be 9am &ndash 4 30pm with more emp |
| dubai trade implements iso 18295 1 2017 standards for customer contact centre /view/contact-center-news/dubai-trade-implements-iso-18295-12017-standards-for-customer-contact-centre.aspx received nearly 195 000 phone calls and over 63 000 emails so far this year eng mahmood al bastaki ceo of dubai trade added our centre provides technical support to our customers and helps gather infor |
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