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StoreContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Received Calls
Definition:
These calls can be answered by an agent, or the caller can disconnect.
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Your search for 'Received Calls' has returned 474 search results
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Your search for 'Received Calls' has returned 474 search results
474 Records Found
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| helpline for addiction assistance continues path of substantial growth /view/contact-center-news/helpline-for-addiction-assistance-continues-path-of-substantial-growth.aspx received more than 15 500 calls since introduced by the wolf administration 10 months ago and it is providing personal help to individuals suffering from addiction &ndash and to their families and frie |
| four million calls to call centre a milestone' – metro /view/contact-center-news/four-million-calls-to-call-centre-a-milestone-metro.aspx received and passed the four million caller mark on september 8 gadebe added with this achievement comes the improvement in the overall performance offering of the city&rsquos call centre the percentag |
| BroadSoft Updates the Firmware for Yealink and Polycom IP Phones /company/blog/voipsupply/?id=f9b5eaef-7e38-4953-852e-99af3af2d7d8 received missed placed office anywhere remote office hide calling line id reject anonymous calls sim ring the xsi will also be enabled by default for yealink and polycom vvx phones end users will need |
| nrma calls for immediate investigation into robotext council election stunt /view/contact-center-news/nrma-calls-for-immediate-investigation-into-robotext-council-election-stunt.aspx contactcenterworld central coast new south wales australia sept 2017 there are calls for an immediate investigation into a deceitful robotext which shows the state&rsquos peak motoring body appearing t |
| calls on gst flood consumer helpline /view/contact-center-news/calls-on-gst-flood-consumer-helpline.aspx calls in first month of the new tax regime a review of the national consumer helpline chaired by minister ram vilas paswan on thursday revealed that between july 31 to august 31 4 426 calls were receiv |
| pivotel makes right call with customer service /view/contact-center-news/pivotel-makes-right-call-with-customer-service.aspx received 0 3 complaints for 10 000 customers miles better than the industry average of nine telstra and optus recorded the highest rates at 10 and 10 1 complaints per 10 000 customers while amaysim was |
| swr launches passenger security helpline no 182 /view/contact-center-news/swr-launches-passenger-security-helpline-no.-182.aspx calls are received on these three numbers according to a press release from s g yatish sr divisional commercial manager south western railway divisional office mysuru contactcenterworldtoll free helpli |
| techm's dial 100' system proves a hit in uttar pradesh /view/contact-center-news/techms-dial-100-system-proves-a-hit-in-up.aspx calls every day 98 per cent of which are responded to in five seconds the languages supported are eight local dialects 18 national languages and 16 foreign languages usually police are concentrated at |
| shirley call centre home logic uk slapped fine over nuisance phone calls /view/contact-center-news/shirley-call-centre-home-logic-uk-slapped-with-50000-fine-over-nuisance-phone.aspx contactcenterworld southampton uk aug 2017 an energy saving southampton call centre has been fined after staff made unsolicited marketing calls to people with blacklisted numbers home logic uk based in |
| rta call centre receives more than 1m calls in 6 months /view/contact-center-news/rta-call-centre-receives-more-than-1m-calls-in-6-months.aspx contactcenterworld dubai united arab emirates aug 24 2017 wondering which bus to take when commuting in dubai just dial the toll free line 800 9090 and someone will immediately guide you these calls al |
| '108 services in telangana and andhra disrupted /view/contact-center-news/108-services-in-telangana-and-andhra-disrupted-due-to-road-maintenance-work-in.aspx calls operates from hyderabad for both states and receives more than 40 000 calls for day with telangana in possession of 316 ambulances while andhra pradesh has 436 dc reported the call centres of gvk |
| women helpline gets over 28 000 calls from jan june only 598 cases filed /view/contact-center-news/haryana-women-helpline-gets-over-28000-calls-from-jan-june-only-598-cases-filed.aspx contactcenterworld chandigarh india aug 2017 the haryana police receive over 150 calls a day from women reporting a crime against them or otherwise in distress on the 1091 helpline but only a few lead |
| clare accounts for 1 of calls to crime victims helpline last year /view/contact-center-news/clare-accounts-for-1-of-calls-to-crime-victims-helpline-last-year.aspx contactcenterworld ennis clare ireland aug 2017 calls from clare made up just one percent of the total received by the national crime victims helpline last year but despite this there was a 40 percent |
| Talkdesk by Role: Contact Center Agents /company/blog/talkdesk/?id=21e00651-24e6-4d11-b30c-6b8434fb9fad received for agents making outbound calls they can view talkdesk information through an integration with the their crm and view the call history of each contact including call recordings and customer p |
| 112 police helpline returns so do blank calls /view/contact-center-news/112-police-helpline-returns-so-do-blank-calls.aspx calls delhi police has tied up with telecom service providers to separate &lsquo112&rsquo from the &lsquo100&rsquo number for the trial run an earlier trial run that was started in october was cut shor |
| bahrain tra sees 35 rise in consumer calls /view/contact-center-news/bahrain-tra-sees-35-rise-in-consumer-calls.aspx contactcenterworld manama bahrain august 2017 bahrain telecommunications regulatory authority&rsquos tra call centre received a total of 5 280 calls in 2016 compared to 3 407 in the previous year a 35 |
| Get Professionalized Services from Multilingual Direct Response Call Center /blog/GrupoNoa/?id=a2e3d112-865d-42fe-9bfe-23dcaa59b4e2 as the fortune companies outsource their services to the renowned call centers they expect that their consumers get the best of services with timely responses many inbound and outbound calls are a part |
| frost & sullivan recognizes diligent for excellence in omni channel customer experience /view/contact-center-news/frost-sullivan-recognizes-diligent-for-excellence-in-omni-channel-customer.aspx received by companies who have demonstrated achievement in one of five categories omni channel customer experience artificial intelligence web customer experience social media customer engagement and c |
| cyberbullying cases highest in punjab drf /view/contact-center-news/cyberbullying-cases-highest-in-punjab-drf.aspx contactcenterworld lahore pakistan july 25 2017 the cyber harassment helpline has so far received more than 750 complaints about harassment since its launch in december last year according to the data |
| cyber harassment helpline receives 763 complaints in six months report /view/contact-center-news/cyber-harassment-helpline-receives-763-complaints-in-six-months-report.aspx contactcenterworld islamabad pakistan july 18 2017 the cyber harassment helpline issued a report which states that it received 763 complaints in the form of calls emails and facebook messages from dece |
| 4 Tips To Build Customer Trust With Phone Calls /company/blog/dialogtech/?id=c5ef1856-600d-4367-a76d-19266525dc36 do you remember the last time you called a business and were directed to the wrong person ended up in voice mailbox or worse never received a call back after leaving a message like most consumers today |
| 104' helpline service gains pace /view/contact-center-news/104-helpline-service-gains-pace.aspx calls per one lakh population across the state majority of the calls received are related to tele counselling and tele health advice people have increasingly started to use the service for blood donati |
| Bryan Weinstein /profile/bryan.weinstein/ calls simultaneously each call is received with compassionate commitment using our interactive voice response ivr system which can be tailored to your specific requirements through an assigned account |
| in drought hit karnataka 53 rise in calls to weather helpline /view/contact-center-news/in-drought-hit-karnataka-53-rise-in-calls-to-weather-helpline.aspx received a record 4 44 lakh calls in the first half of the year as against 2 89 lakh received over the corresponding period last year the increase in calls is surprising considering that this is not a |
| u'khand to roll out single emergency number 112' /view/contact-center-news/ukhand-to-roll-out-single-emergency-number-112.aspx calls in the state officials told toi a centralized command centre would be established inside the office of dehradun ssp which will deal with all types of distress calls and will forward them to the d |
| more cancer patients phoning helpline with money worries charity reveals /view/contact-center-news/more-cancer-patients-phoning-helpline-with-money-worries-charity-reveals.aspx contactcenterworld london uk july 2017 a spike in cancer patients seeking help with money worries has been reported by a charity macmillan cancer support said its helpline had 4 546 calls in 2016 from |
| 5 Important Metrics for Call Center Success /company/blog/jacada/?id=7d5b4d75-d217-4fb2-9839-3ca7836998b5 calls that are completely &ldquoresolved&rdquo on the first attempt the challenge is accurately tracking whether a particular customer has actually received a resolution they are satisfied with and wil |
| urbanclap truecaller partner to enable seamless hiring of services /view/contact-center-news/urbanclap-truecaller-partner-to-enable-seamless-hiring-of-services.aspx calls when hiring professionals through urbanclap i'm any calls received by users who have booked a service on urbanclap will be clearly marked as urbanclap or urbanclap support and color coded in |
| kyoto police can now answer calls 24 7 in multiple tongues /view/contact-center-news/kyoto-police-can-now-answer-calls-247-in-multiple-tongues.aspx calls around the clock on june 1 previously the police used to put callers through to its international interpretation center which offered language services in english chinese and korean the police im |
| punjab women's helpline proves effective' /view/contact-center-news/punjab-womens-helpline-proves-effective.aspx calls were made through the helpline while 53 212 inquiries were received and addressed successfully during the reported period lahore and faisalabad reported the highest number of inquiries with 12 82 |
| ministry helpline receives 42 505 calls for free legal assistance /view/contact-center-news/ministry-helpline-receives-42505-calls-for-free-legal-assistance.aspx contactcenterworld islamabad pakistan june 2017 free legal aid toll free helpline on human rights violations had so far received around 42 505 after its inception in may last year among these calls rec |
| pdx 911 center accused of lying about call wait times /view/contact-center-news/pdx-911-center-accused-of-lying-about-call-wait-times.aspx contactcenterworld portland or usa june 2017 the bureau of emergency communications has been lying to the portland city council about how long it takes 911 operators to answer emergency calls a new omb |
| helpline number 182 pain for staffers fun for pranksters /view/contact-center-news/helpline-number-182-pain-for-staffers-fun-for-pranksters.aspx contactcenterworld visakhapatnum india june 7 2017 even as the number of calls receive through the security helpline no 182 of indian railways is on the rise majority of them turn out to be prank calls |
| smartphones blamed as centrelink sends out 42 million engaged signals /view/contact-center-news/smartphones-blamed-as-centrelink-sends-out-42-million-engaged-signals.aspx contactcenterworld canberra australia june 2017 smart phone apps are being blamed for another plunge in centrelink customer service performance with more than 42 million calls to the agency getting an |
| council to spend 58 000 fixing not fit for purpose call centre /view/contact-center-news/council-to-spend-58000-fixing-not-fit-for-purpose-call-centre.aspx calls being answered within the one minute target &ndash only slightly off the official aim of 80 per cent but when this was expanded to include the total number of calls received including those which |
| 4 Factors To Consider When Calculating Number of Call Center Agents Needed /company/blog/takingyouforward/?id=410172fb-4ebf-4494-9c11-a5f4965a19db calls to make an accurate calculation of the number of agents you need you first have to determine the following information call volume this refers to the number of inbound calls recei |
| rta receives 600k calls in three months /view/contact-center-news/rta-receives-600k-calls-in-three-months.aspx contactcenterworld dubai united arab emirates may 2017 close to 600 000 calls were attended to by the roads transport authority in the first three months of this year the rta call centre has received a |
| How call recording can improve your law practice /company/blog/businesssystemsuk/?id=9960561e-3f3f-4838-be48-186c9fc9cebb working in a law firm means you probably take a lot of important calls on any given day but if you really needed to could you recount every call you have received and every detail discussed during thes |
| maharashtra government helpline gets 282 calls on day one /view/contact-center-news/wannacry-ransomware-attack-maharashtra-govt-helpline-gets-282-calls-on-day-one.aspx received over 280 calls tuesday as of tuesday afternoon we have received 282 phone calls the callers mostly enquired regarding the recent scare we have trained professionals who will be able to guide p |
| call centre helps three million queenslanders in need /view/contact-center-news/call-centre-helps-three-million-queenslanders-in-need.aspx received its three millionth call in april this year alone the 13 health advice and triage service received calls from 26 239 queenslanders with 75 per cent of callers recommended a non emergency level |
| Move the Needle on Satisfaction Scores: 3 Things Every Call Center Needs to Do Now /company/blog/startek/?id=2d0dbb10-3091-4b5e-ad30-be2c6993f50a calls without scripted responses they need to be free to speak to the customer like a real human being research by startek has found that the &ldquoempathy factor&rdquo is not enough and in some cases |
| crime fighting charity getting more tip offs than ever before /view/contact-center-news/crime-fighting-charity-getting-more-tip-offs-than-ever-before.aspx contactcenterworld devon and cornwall uk may 2017 more people than ever are ringing crime fighting hotline to pass on anonymous tips about drug dealing crooks calls to crimestoppers in devon and cornwa |
| dame esther rantzen lorraine kelly and angie best team up to raise funds for the silver line /view/contact-center-news/dame-esther-rantzen-lorraine-kelly-and-angie-best-team-up-to-raise-funds-for-the.aspx received over 1 3 million calls from lonely older people &ndash over 53 of who say they have no one else to talk to more than a third of these calls are made during evenings or at weekends when no othe |
| election commission of india launches national contact centre /view/contact-center-news/election-commission-of-india-launches-national-contact-centre.aspx calls for educating the electors and spreading voter awareness the national contact centre is operated on a national grievance redressal system software this software is a single window platform to man |
| police crime hotline sees massive jump in calls /view/contact-center-news/police-crime-hotline-sees-massive-jump-in-calls.aspx received by crimestoppers rose from 2 197 to 2 984 the largest share of information relates to drug offences and trafficking there was also a rise in the number of people using the non traceable online |
| legal advisory helpline to facilitate callers six days a week /view/contact-center-news/legal-advisory-helpline-to-facilitate-callers-six-days-a-week.aspx calls on its toll free number it was established by the las in 2014 in the seminar office bearers of the las briefed the audience on the services that they provide free of charge to the public especial |
| nhs 24 marks 15th anniversary milestone with more than 20 million calls /view/contact-center-news/nhs-24-marks-15th-anniversary-milestone-with-more-than-20-million-calls.aspx contactcenterworld london uk may 11 2017 nhs 24 is marking its 15th anniversary as figures reveal the service has taken more than 20 million calls from the public since it opened in 2002 the new statis |
| mp board helpline receives over 27k distress calls in 3 months /view/contact-center-news/mp-board-helpline-receives-over-27k-distress-calls-in-3-months.aspx contactcenterworld bhopal india may 10 2017 the board exam helpline since its launch in february this year has received around 27 000 calls from students in just three months according to figures compi |
| Answers to the Top 10 Questions You Have About Hiring a Telephone Messaging Service /company/blog/acourteouscommunications/?id=867af811-f210-4801-a8d8-894a3076a84b calls take a look at the top 10 questions received and how we answer each inquiry 1 how does an answering service work to use an answering service all you have to do is follow these easy steps 1 |
| Vandra Walker /profile.aspx?pid=dbfe05aa437f4bdd9d0d60609fbfa259 customer service rep sales btza virtual solutions llc over four years' experience working in a call center environment received awards for “recognition of valuable contributions” for my quality attenda |
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