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Phrase: Calibrate

Definition:

Using the contact center goals to standardize how agents are scored relative to their customer service.


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Calibrate
/define.aspx?id=3383df68485b4c79b533af21e0cd7746
using the contact center goals to standardize how agents are scored relative to their customer service
WFM - Beyond The Silo In Contact Centres
/view/contact-center-article/wfm-beyond-the-silo-in-contact-centres.aspx
calibrate the forecasting and ensure staffing levels are accurate now let&rsquos imagine instead a trickier scenario such as the introduction of a new metric for the centre e g the net promoter score n
Cornerstone OnDemand
/company/cornerstone-ondemand.aspx
calibrate workforce selection companies can measurably improve their operations brands and bottom lines evolv delivers data driven certainty with a streamlined process that easily integrates with exist
Inti Konten Indonesia
/company/inti-konten-indonesia.aspx
calibrate and resolve issues with customer in promptly manner to interpret client's enquiry documents prepare conceptual designs and draft formal tender responses to tight customer specified deadlines

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