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ContactCenterWorld - Definition
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Phrase: Calibrate
Definition:
Using the contact center goals to standardize how agents are scored relative to their customer service.
ContactCenterWorld - Search Results
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Your search for 'Calibrate' has returned 11 search results
November 29, 2018 5:00 AM
9 Records Found
Your search for 'Calibrate' has returned 11 search results
Videos
November 29, 2018 5:00 AM
| Calibrate /define.aspx?id=3383df68485b4c79b533af21e0cd7746 using the contact center goals to standardize how agents are scored relative to their customer service |
| vxi recognized as a star performer in everest group's 2018 contact center outsourcing peak matrix report /view/contact-center-news/vxi-recognized-as-a-star-performer-in-everest-groups-2018-contact-center.aspx calibrate their offerings against their competitors in the market we have been purposefully investing in technology and tools that improve interaction outcomes and customer experience this has been the |
| Nimble Group Selects NICE’s AI-Powered Nexidia Analytics Solution /view/contact-center-news/nimble-group-selects-nices-next-generation-ai-powered-nexidia-analytics-solution.aspx calibrate nexidia analytics to meet our needs &ndash including fine tuning the voice analytics tools for south african accents we can now completely concur with the many positive endorsements we heard |
| Vic Method /profile/vic.method/ calibrate workforce selection companies can measurably improve their operations brands and bottom lines evolv delivers data driven certainty with a streamlined process that easily integrates with exist |
| Andhra Pradesh Plans Mega Call Centre /view/contact-center-news/andhra-pradesh-plans-mega-call-centre-to-monitor-chandrababu-naidus-pet-schemes.aspx calibrate them the call centre would allow beneficiaries to make complaints ap will be the third state after up and rajasthan to set up this kind of call centre but with more capacity and inbound call |
| WFM - Beyond The Silo In Contact Centres /view/contact-center-article/wfm-beyond-the-silo-in-contact-centres.aspx calibrate the forecasting and ensure staffing levels are accurate now let&rsquos imagine instead a trickier scenario such as the introduction of a new metric for the centre e g the net promoter score n |
| Cornerstone OnDemand /company/cornerstone-ondemand.aspx calibrate workforce selection companies can measurably improve their operations brands and bottom lines evolv delivers data driven certainty with a streamlined process that easily integrates with exist |
| Kirti Seth /profile.aspx?pid=9c4e01f8237540219a5ef51c39fde01d calibrate workforce selection companies can measurably improve their operations brands and bottom lines evolv delivers data driven certainty with a streamlined process that easily integrates with exist |
| Inti Konten Indonesia /company/inti-konten-indonesia.aspx calibrate and resolve issues with customer in promptly manner to interpret client's enquiry documents prepare conceptual designs and draft formal tender responses to tight customer specified deadlines |
