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ContactCenterWorld - Definition
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Phrase: Customer Service Representative
Deriviation(s):CSR
Definition:
A teleservice representative who handles customer calls and contacts including account inquiries, complaints, or support calls.
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Your search for 'Customer Service Representative' has returned 754 search results
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| globacom improves call centre access /view/contact-center-news/globacom-improves-call-centre-access.aspx contactcenterworld lagos nigeria aug 5 2018 integrated telecommunications service provider globacom has improved access to its call centres with an increased manpower deployment in all its customer car |
| alorica staff receive severance other entitlements /view/contact-center-news/alorica-staff-receive-severance-other-entitlements.aspx customer service representative said that her colleagues who expressed shock about the closure when it was first announced in june were in good spirits speaking on condition of anonymity she however ou |
| Customer Service Representative /define.aspx?id=416064ebc59d42738ab589f134118533 a teleservice representative who handles customer calls and contacts including account inquiries complaints or support calls csr |
| Operator /define.aspx?id=d4490062180a4af893ac4869e46fe1fe this is another terms for a customer service representative that takes care of messages and allocates incoming calls agent |
| want to delight millennials start with your omnichannel strategy /view/contact-center-article/want-to-delight-millennials-start-with-your-omnichannel-strategy.aspx customer service options like online faq resources or agent assisted phone calls they also want to supplement this with digital options like text messages or online chat nice incontact&rsquos cx transf |
| concord call center hiring 550 people /view/contact-center-news/concord-call-center-hiring-550-people.aspx customer experience technology and services provider focused exclusively on the design implementation and delivery of transformative solutions for many of the world&rsquos most iconic and disruptive br |
| Meet Your Virtual Receptionists: Krystle M. /company/blog/specialtyansweringservice/?id=21ce5b2e-0419-4aeb-be50-e3d984b07e2d service agents keep reading to hear some great stories and to get amazing tips for beginners on how to survive working at a call center 1 tell us a little about yourself krystle i am one of the o |
| Sheila Boquilon /profile.aspx?pid=4ce0c1ea22f7449080ca7a5585eafecf customer service representative located in dallas realpage provides on demand also referred to as “software as a service” or “saas” products and services to apartment communities and single family rent |
| Frequent Call Center Customer Complaints Your Business Can Easily Avoid /company/blog/theconnection/?id=606b6ffe-dbfa-4e59-8f70-58bfb364bc5f the main focus of a call center is to create a positive customer experience but too often customers find themselves lost in one of any number of service pitfalls some examples of these service pitfalls |
| Kazeem Adenuga /profile/kazeem.adenuga/ customer service representative consol limited is a provider of contact centre services customer management solutions and business process outsourcing bpo to the information communication industry in w |
| Meet Your Virtual Receptionists: Michelle D. /company/blog/specialtyansweringservice/?id=be528861-d968-43b3-88a4-a0c5010fbc86 have you ever wanted to know what it&rsquos like to be a virtual receptionist or what it&rsquos like to work in an answering service is it stressful are the hours bad is it a rewarding job we thought i |
| convergys olathe is hiring /view/contact-center-news/convergys-olathe-is-hiring.aspx contactcenterworld olathe ks usa may 2018 convergys corporation nyse cvg a global provider in customer management is hiring for 200 new positions over the next several months we are looking for hig |
| 5 Characteristics to Look for in a Call Center Agent /company/blog/theconnection/?id=b10e9aae-76c5-412e-9a4d-6bf502fab3af customer service representative strong communicator first and foremost customer service representatives must be good listeners in order to fully understand each customer&rsquos need then they must be a |
| Winfred Kaunga /profile/w.infred.kaunga/ customer service representative kenya power is a limited liability company which transmits distributes and retails electricity to customers throughout kenya kenya power is a limited liability company w |
| yonder digital group to provide customer contact services to armistice charity remembered /view/contact-center-news/yonder-digital-group-to-provide-customer-contact-services-to-armistice-charity.aspx contactcenterworld bristol uk may 14 2018 armistice charity remembered has appointed yonder digital group to be their customer contact support partner by providing a multi channel customer service team |
| Vítor Pacheco /profile.aspx?pid=e8aa5f01db374f70ac0105afd1b2fb32 head of customer service goldenergy goldenergy today customers have more ways to communicate and higher expectations than ever before contact centers have never been more important my main motivation |
| Georgiana Nistor /profile/georgiana.nistor/ customer service representative computer generated solutions cgs has been in business since 1984 providing contact call center & bpo services to global 1000 customers via call centers in the u s and eu |
| Mansi Rana /profile/mansi.rana/ customer service representative with customer first attitude ez rankings we provide digital marketing services including web design and development to its global customers we formulate customized strat |
| Omar Noor Arapsigei /profile/omar.noor.arapsigei/ customer service representative calltronix contact & training centre horizon is an on demand international contact center and bpo company horizon is an on demand international contact center and bpo co |
| Mark Daniel Marinas /profile/mark.daniel.marinas/ customer service representative with over 10 years of experience in telephone customer service including tech support and customer care familiar with major customer service software conflict resolution |
| zol zimbabwe wins service excellence award /view/contact-center-news/zol-zimbabwe-wins-service-excellence-award.aspx contactcenterworld harare zimbabwe april 10 2018 internet service provider zol zimbabwe won the service excellence award in the internet service provider and internet access provider sector at the sout |
| Portia Kalayamotho /profile/portia.kalayamotho/ customer service representative multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital sat |
| Elliot Dixon /profile.aspx?pid=1c43d5cc7e2242e3ab32db51e8b47382 business development representative conversocial is a social customer service platform helping companies like barclaycard coach godaddy hertz jackthreads tesco and others meet the rapidly changing dema |
| convergys lynchburg is hiring /view/contact-center-news/convergys-lynchburg-is-hiring.aspx contactcenterworld lynchburg va usa march 2018 convergys corporation nyse cvg a global provider in customer management announced that it is opening and hiring at their new location in lynchburg virgini |
| Md. Siyedul Islam Sojal /profile.aspx?pid=5a8964a0f67040a78288419c7e9ca9f6 customer service representative genex infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of bpo and it services genex is the largest b |
| Should Contact Centers Be Forced To Reveal Where They are Located? /company/blog/monetsoftware/?id=5afac108-9d7f-4762-8b3d-afc8ca71aca3 customer service representative your call is finally answered by a distant sounding voice with an indistinguishable accent but companies that outsource argue that it&rsquos an economic necessity |
| semafone warns contact centers of five types of fraudsters threatening data security /view/contact-center-article/semafone-warns-contact-centers-of-five-types-of-fraudsters-threatening-data.aspx customer data however not all fraudsters are malicious &ndash a simple mistake by an agent or customer service representative csr can expose personally identifiable information pii and lead to a high p |
| Andy Barker /profile/andy.barker/ customer service for playstation andy barker coaching offers innovative and highly effective coaching and training solutions based on rational emotive behavioural coaching and mindfulness models to a g |
| Juan Cornejo /profile/juan.cornejo/ tale sales representative ria is one of the largest global money transfer companies since 1987 we have endeavored successfully to provide a cost effective secure and fast alternative to send money to t |
| Aishath Shiyam /profile/aishath.shiyam/ customer service representative dhiraagu was formed in 1988 as the country first telecommunication service provider since then our business has been based on a commitment to providing innovative produc |
| Aishath Zoona /profile/aishath.zoona/ customer services representative dhiraagu was formed in 1988 as the country first telecommunication service provider since then our business has been based on a commitment to providing innovative produ |
| Ahmed Sweilam /profile.aspx?pid=1094be20776644ecaff6b1f3b4543101 customer service representative expedia canada account where i gained experience in the tourism & travel fields as well the canadian people culture & interests in&nb |
| Novie Marlika /profile/novie.marlika/ customer channels management head astraworld provides a comprehensive range of value added services to purchasers of astra group vehicles through nine representative offices in jakarta bandung semarang |
| The benefits of Geelong inbound customer service /company/blog/callassist/?id=a7271441-f38c-4a3c-846b-2ed2b777cd95 having an inbound customer call service is a necessary tool for any business that wants to provide comprehensive customer service to customers or clients seeking assistance or further information emplo |
| publicis health's contact center achieves j d power certification /view/contact-center-news/publicis-healths-contact-center-achieves-j.d.-power-certification.aspx contactcenterworld yardley pa usa march 2018 publicis health announced that phrequency a full service contact center was awarded j d power certification in january 2018 by providing an outstanding cust |
| Leonida Mwayi /profile/leonida.mwayi/ customer service representative horizon is an on demand international contact center and bpo company horizon contact centers horizon is an on demand international contact center and bpo company horizon |
| Lemohang Skosana /profile/lemohang.skosana/ customer service representative multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital sat |
| Francisca Ansong /profile/francisca.ansong/ customer service representative green world green world |
| Abayomi Abiodun /profile/abayomi.abiodun/ customer service representative consol limited is a provider of contact centre services customer management solutions and business process outsourcing bpo to the information communication industry in w |
| Frank Modise /profile/frank.modise/ customer service representative multichoice south africa activities involve the operation of pay television and internet subscriber platforms the multichoice south africa group includes the digital sat |
| Kalayarasan Karthikeyan /profile/kalayarasan.karthikeyan/ senior customer service representative groupon is an online group discount website groupon shared services pvt ltd groupon is an online group discount website ideeli ideel groupon shared services pvt l |
| Jeffrey Morgan /profile/jeffrey.morgan/ customer service representative founded in 1851 massmutual is a mutual life insurance company that is run for the benefit of its members and participating policyholders the company has a long history o |
| Riasnita Mardiah /profile/riasnita.mardiah/ customer service astraworld provides a comprehensive range of value added services to purchasers of astra group vehicles through nine representative offices in jakarta bandung semarang surabaya denpasa |
| SBI Launches Global NRI Center to Enhance Customer Experience /view/contact-center-news/sbi-launches-global-nri-center-to-enhance-customer-experience.aspx contactcenterworld mumbai maharashtra india feb 2018 the state bank of india sbi launched its global nri gnc center a one stop customer service solution for all nri banking related services in kochi th |
| Catherine Charles /profile/catherine.charles/ customer service representative horizon is an on demand international contact center and bpo company horizon contact centers horizon is an on demand international contact center and bpo company horizon |
| Julio Hernandez /profile.aspx?pid=d94288ff6f1f4ba3a4792254bd68cf7d bilingual customer service representative global payments nyse gpn is one of the world 19s largest transaction processors and offers worldwide world class electronic transaction processing services thr |
| Şaban Demirbağ /profile/saban.demirbag/ corporate customer representative year of establishment is 1955 headquarters is istanbul turkey having operations in durable consumer goods industry with production marketing and after sales services a |
| Özlem Çalkaya /profile/ozlem.calkaya/ customer representative year of establishment is 1955 headquarters is istanbul turkey having operations in durable consumer goods industry with production marketing and after sales services arçelik a s |
| Selma Kizilkaya /profile/selma.kizilkaya/ corporate customer representative call center technical support year of establishment is 1955 headquarters is istanbul turkey having operations in durable consumer goods industry with production market |
| Hilal Ağca /profile/hilal.agca/ customer representative call center technical support year of establishment is 1955 headquarters is istanbul turkey having operations in durable consumer goods industry with production marketing and af |
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