All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: E-Learning
Definition:
The process of training individuals with the use of electronic resources.
ContactCenterWorld - Search Results
Filter By:
Your search for 'E-Learning' has returned 97 search results
55 Records Found
Page: 1 | 2
Your search for 'E-Learning' has returned 97 search results
Videos
Page: 1 | 2
| Ken Kavanagh /profile/k.kavanagh/ elearning inc 30 years of call contact center operations and management experience including operations training people and facilities able to leap tall buildings in a single bound and looking for new |
| Chris Bauserman /profile.aspx?pid=ee8f92c8b93f476fbda487d5361d0ded elearning application workforce management functionality and a customer feedback and survey solution nice incontact incontact inc provides on demand customer contact center platforms to approximately 6 |
| Jim Rembach /profile/jim.rembach/ board chair call center coach llc is an elearning and peer driven community to develop the leadership and career skills for call center supervisors and emerging frontline leaders call center coach llc |
| J.C. Gutierrez /profile/j.c.gutierrez/ elearning through my roles at companies such as teleperformance convergys sgs paradiso solutions and onelink bpo i found a way to blend my knowledge in customer service technology and business developm |
| Cheryl Andrus /profile/cheryl.andrus/ elearning application workforce management functionality and a customer feedback and survey solution incontact inc provides on demand customer contact center platforms to approximately 650 contact cent |
| Annette Miesbach /profile/annette.miesbach/ elearning application workforce management functionality and a customer feedback and survey solution incontact inc provides on demand customer contact center platforms to approximately 650 contact cent |
| Matt Sanders Joins The Connection Business Development Team /view/contact-center-news/matt-sanders-joins-the-connection-business-development-team.aspx elearning work and lms services i have extensive experience in the contact center industry says sanders i&rsquove never before been able to offer such a complete performance solution &ndash outsourcing |
| Shanice Knight /profile/shanice.knight/ in office design technology and connectivity choices we're smart about technology from elearning to unique voice network optimization techniques we maximize the use of our technology investments |
| Ken Kavanagh /profile/ken.kavanagh/ elearning inc orion learning is a global leader of certification and competency based training we deliver digital learning courses programs and examinations covering 14 different topics including con |
| Danielle Faubert /profile/danielle.faubert/ elearning post localization testing plt as well as saas and cloud based software applications such as cms erp crm streamlining content for consistency and reduction in future localization cost and tran |
| Lionbridge Named as a Top 20 Training Outsourcing Company by Training Industry /view/contact-center-news/lionbridge-named-as-a-top-20-training-outsourcing-company-by-training-industry.aspx elearning programs for world leading brands said jon hart svp and general manager global engineering services at lionbridge we remain committed to helping our clients provide high quality locally relev |
| TransPerfect Named Top Translation and Language Service in Best of Elearning! Awards /view/contact-center-news/transperfect-named-top-translation-and-language-service-in-best-of-elearning.aspx contactcenterworld new york ny usa feb 15 2017 transperfect a privately held provider of language services and technology solutions announced that it has been named the best of elearning 2016 award win |
| Content Guru Partners to Deliver Verint Solutions in the Cloud /view/contact-center-news/content-guru-partners-to-deliver-verint-solutions-in-the-cloud.aspx elearning coaching and desktop and process analytics as well as speech analytics leveraging the wfo and analytics solutions organizations can capture and analyze customer interactions journeys and sent |
| Announcing the Global Partnership of Verint and Five9 /company/blog/five9/?id=1ac76730-9e46-49d3-a272-91ea864cd27a elearning and coaching speech analytics benefits for your business include capturing and analyzing customer interactions enhancing quality and security interactions with journeys across channels drivin |
| TeleTech Technology and Verint Announce Strategic Partnership /view/contact-center-news/teletech-technology-and-verint-announce-strategic-partnership-offering-world.aspx elearning and coaching and desktop and process analytics as well as speech analytics to assist customers in fully leveraging verint differentiated capabilities teletech technology will also offer |
| You’re going to do “WHAT” to my call center metrics? /blog.aspx?uid=e362c8d258ee4450a638ffa00b5ee7c7&id=47dc1eac-b1d7-48f3-8bf8-b951aa830271 tools & methods contact center metrics have really changed over the past 15 years we now have tools such as screen pops cti workforce management wfm speech analytics desktop analytics elearning qual |
| Ashghal Adopts malomatia E-learning Solutions /view/contact-center-news/ashghal-adopts-malomatia-innovative-elearning-solutions.aspx elearning solution the elearning concept is considered to give ashghal employees more flexibility and allow them to organize time optimally the program was recently launched for qatari employees at ash |
| The Connection Welcomes New Additions to the Business Development Team /view/contact-center-news/the-connection-welcomes-new-additions-to-the-business-development-team.aspx elearning solutions said fred weiner president of the connectionr paul will be a great addition to the team focusing on the build out of customized scenario based training in the form of elearning that |
| Luke Henderson /profile/luke.henderson/ elearning inc orion learning is a global leader of certification and competency based training we deliver digital learning courses programs and examinations covering 14 different topics including con |
| KnoahSoft /company/knoahsoft.aspx knoahsoft harmony delivers 100 call recording with web based quality management reporting analytics coaching elearning and survey solutions to contact centers to stay secure compliant improve performan |
| A Paradigm Shift for Workforce Optimization /view/contact-center-article/a-paradigm-shift-for-workforce-optimization.aspx elearning and workforce management they have expanded the functionalities of multi channel communications recording and quality management to improve customer service and experience the increased opera |
| Walter Kenrich /profile/walter.kenrich/ vp marketing knoahsoft harmony delivers 100 call recording with web based quality management reporting analytics coaching elearning and survey solutions to contact centers to stay secure compliant impr |
| The Sea Change in the Cloud /view/contact-center-article/the-sea-change-in-the-cloud.aspx elearning and workforce management has turned the contact center into a gold mine of information but making it compatible with a company&rsquos existing infrastructure involved a comprehensive effort n |
| Philippine Bank Deploys Aspect Software's Unified IP Contact Center Technology /view/contact-center-news/philippine-bank-deploys-aspect-softwares-unified-ip-contact-center-technology.aspx elearning and online knowledge based tools to keep up with bdo increasing customer base locally and abroad contactcenterworldposted by veronica silva cusi news correspondentsource http www networksasia |
| ASC Launches Workforce Optimization Suite neo 4.0 /view/contact-center-news/asc-launches-workforce-optimization-suite-neo-4.0.aspx elearning customer feedback and workforce management marco mueller chief operating officer of asc said we are proud to release neo 4 0 as it represents a major enhancement to our portfolio the newly in |
| Multichannel Recording: A Central Feature of Today’s Contact Center /view/contact-center-article/multichannel-recording-a-central-feature-of-todays-contact-center.aspx elearning and workforce management speech analytics helps high volume contact centers with an otherwise unmanageable volume of communications elearning creates a loop of continual training as it finds |
| Keith Kress /profile.aspx?pid=5b5706f10248454a9b0849bde246930f elearning application workforce management functionality and a customer feedback and survey solution callcopy incontact inc provides on demand customer contact center platforms to approximately 650 con |
| Craig McFadyen /profile/craig.mcfadyen/ training director staff training & development solutions both classroom and elearning rapid results staff training & development solutions both classroom and elearning rapid results craig is the direct |
| Christina Cowell /profile.aspx?pid=e4aca3ad7d414e8f8a7121a68a5bbdc8 elearning application workforce management functionality and a customer feedback and survey solution incontact inc incontact inc provides on demand customer contact center platforms to approximately 65 |
| Philippe Riveron /profile/p.riveron/ ceo training company dedicated to customer relationship management via innovative techniques like elearning & serious games as well as classroom based training learning crm training company dedicated t |
| Jessica Voss /profile/jessica.voss/ elearning application workforce management functionality and a customer feedback and survey solution incontact inc provides on demand customer contact center platforms to approximately 650 contact cent |
| Patrick Hall /profile/patrick.hall/ elearning application workforce management functionality and a customer feedback and survey solution call copy incontact inc provides on demand customer contact center platforms to approximately 650 co |
| Dave Ditmars /profile.aspx?pid=1dd85a3f408646858c22934c99523dd2 elearning application workforce management functionality and a customer feedback and survey solution callcopy inc incontact inc provides on demand customer contact center platforms to approximately 650 |
| Alexandr Dudarev /profile.aspx?pid=827dc172c012450fb87c8dc727904d33 together time proven technologies for the management of unified communications through wireless and landline call accounting isi telemanagement solutions inc isi infortext isi elearning solutions llc |
| Study Shows ‘Cloud-based’ Solutions Lower Call Centers’ Costs /view/contact-center-research/study-shows-cloud-based-solutions-lower-call-centers-costs.aspx elearning system the analysis of total cost of ownership tco concluded that hosted call center services significantly reduce tco over premise based systems in both three and five year scenarios for all |
| Study: ‘Cloud-based’ Solutions Lower Call Centers’ Costs /view/contact-center-research/study-cloud-based-solutions-lower-call-centers-costs.aspx elearning system the analysis of total cost of ownership tco concluded that hosted call center services significantly reduce tco over premise based systems in both three and five year scenarios for all |
| Call Centers Can Lower Cost with Cloud-based Technology /view/contact-center-research/call-centers-can-lower-cost-with-cloud-based-technology.aspx elearning system the analysis of total cost of ownership tco concluded that hosted call center services significantly reduce tco over premise based systems in both three and five year scenarios for all |
| Ryanne Harris /profile.aspx?pid=4d2111d50ef6475983f618f6c4bd0790 elearning application workforce management functionality and a customer feedback and survey solution incontact inc provides on demand customer contact center platforms to approximately 650 contact cent |
| Amy Chilla /profile.aspx?pid=ed13adb82e574b289485dec701f38931 public relations thebigword is a translation service provider services provided by thebigword include interpreting multimedia voice over elearning and web site translation and localization thebigwordgr |
| Neal Pearson /profile.aspx?pid=9f300a7f9735465c806d3d46d229f017 elearning application workforce management functionality and a customer feedback and survey solution incontact inc provides on demand customer contact center platforms to approximately 650 contact cent |
| Chris Doyle /profile.aspx?pid=81d16f0b73454de3975911c15f9388da knoahsoft harmony delivers 100 call recording with web based quality management reporting analytics coaching elearning and survey solutions to contact centers to stay secure compliant improve performan |
| Tamara Palmer /profile.aspx?pid=a6722479de1747de9220c02ea7900203 elearning application workforce management functionality and a customer feedback and survey solution incontact inc provides on demand customer contact center platforms to approximately 650 contact cent |
| Workforce Optimization Myths /view/contact-center-article/workforce-optimization-myths.aspx elearning solutions that can enable agents to take control and improve their own skills by accessing training software directly from their own desktop employees can manually assign lessons to themselve |
| Training Methods From Around the World /view/contact-center-article/training-methods-from-around-the-world.aspx elearning modules this allows us to communicate the same message but doesn't require us to impact service levels because agents can complete the training at their desk i value the face to face interact |
| Charles Ruykhaver /profile.aspx?pid=3c5b4bca6f564210878bc85098a5ce93 together time proven technologies for the management of unified communications through wireless and landline call accounting isi telemanagement solutions inc isi infortext isi elearning solutions llc |
| Tim Harris /profile.aspx?pid=919ad0076fdc4d3f86cb280361cabf71 elearning application workforce management functionality and a customer feedback and survey solution ucn incontact inc provides on demand customer contact center platforms to approximately 650 contact |
| thebigwordGroup /company/thebigwordgroup.aspx thebigwordgroup thebigword is a translation service provider services provided by thebigword include interpreting multimedia voice over elearning and web site translation and localization amy chilla |
| ISI Telemanagement Solutions, Inc. /company/isi-telemanagement-solutions-inc..aspx isi telemanagement solutions inc isi solutions portfolio brings together time proven technologies for the management of unified communications through wireless and landline call accounting isi infortex |
| World Learning Hub /company/world-learning-hub.aspx elearning programs can be completed anywhere at any time and on any device our production capabilities enable organisations to create and deliver unique elearning solutions corporate communications a |
| Learning Tribes /company/learning-tribes.aspx learning tribes training company dedicated to customer relationship management via innovative techniques like elearning & serious games as well as classroom based training learning crm philippe riveron |
Upcoming Events
Submit Event
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the World! Read More...
 | 1 |
 1930 | Share |