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ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: E-Learning
Definition:
The process of training individuals with the use of electronic resources.
ContactCenterWorld - Search Results
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Your search for 'E-Learning' has returned 91 search results
41 Records Found
Your search for 'E-Learning' has returned 91 search results
Videos
| Ken Kavanagh /profile/k.kavanagh/ elearning inc 30 years of call contact center operations and management experience including operations training people and facilities able to leap tall buildings in a single bound and looking for new |
| Jim Rembach /profile/jim.rembach/ board chair call center coach llc is an elearning and peer driven community to develop the leadership and career skills for call center supervisors and emerging frontline leaders call center coach llc |
| J.C. Gutierrez /profile/j.c.gutierrez/ elearning through my roles at companies such as teleperformance convergys sgs paradiso solutions and onelink bpo i found a way to blend my knowledge in customer service technology and business developm |
| Matt Sanders Joins The Connection Business Development Team /view/contact-center-news/matt-sanders-joins-the-connection-business-development-team.aspx elearning work and lms services i have extensive experience in the contact center industry says sanders i&rsquove never before been able to offer such a complete performance solution &ndash outsourcing |
| Shanice Knight /profile/shanice.knight/ in office design technology and connectivity choices we're smart about technology from elearning to unique voice network optimization techniques we maximize the use of our technology investments |
| Ken Kavanagh /profile/ken.kavanagh/ elearning inc orion learning is a global leader of certification and competency based training we deliver digital learning courses programs and examinations covering 14 different topics including con |
| Danielle Faubert /profile/danielle.faubert/ elearning post localization testing plt as well as saas and cloud based software applications such as cms erp crm streamlining content for consistency and reduction in future localization cost and tran |
| Lionbridge Named as a Top 20 Training Outsourcing Company by Training Industry /view/contact-center-news/lionbridge-named-as-a-top-20-training-outsourcing-company-by-training-industry.aspx elearning programs for world leading brands said jon hart svp and general manager global engineering services at lionbridge we remain committed to helping our clients provide high quality locally relev |
| TransPerfect Named Top Translation and Language Service in Best of Elearning! Awards /view/contact-center-news/transperfect-named-top-translation-and-language-service-in-best-of-elearning.aspx contactcenterworld new york ny usa feb 15 2017 transperfect a privately held provider of language services and technology solutions announced that it has been named the best of elearning 2016 award win |
| Content Guru Partners to Deliver Verint Solutions in the Cloud /view/contact-center-news/content-guru-partners-to-deliver-verint-solutions-in-the-cloud.aspx elearning coaching and desktop and process analytics as well as speech analytics leveraging the wfo and analytics solutions organizations can capture and analyze customer interactions journeys and sent |
| Announcing the Global Partnership of Verint and Five9 /company/blog/five9/?id=1ac76730-9e46-49d3-a272-91ea864cd27a elearning and coaching speech analytics benefits for your business include capturing and analyzing customer interactions enhancing quality and security interactions with journeys across channels drivin |
| TeleTech Technology and Verint Announce Strategic Partnership /view/contact-center-news/teletech-technology-and-verint-announce-strategic-partnership-offering-world.aspx elearning and coaching and desktop and process analytics as well as speech analytics to assist customers in fully leveraging verint differentiated capabilities teletech technology will also offer |
| You’re going to do “WHAT” to my call center metrics? /blog.aspx?uid=e362c8d258ee4450a638ffa00b5ee7c7&id=47dc1eac-b1d7-48f3-8bf8-b951aa830271 tools & methods contact center metrics have really changed over the past 15 years we now have tools such as screen pops cti workforce management wfm speech analytics desktop analytics elearning qual |
| Ashghal Adopts malomatia E-learning Solutions /view/contact-center-news/ashghal-adopts-malomatia-innovative-elearning-solutions.aspx elearning solution the elearning concept is considered to give ashghal employees more flexibility and allow them to organize time optimally the program was recently launched for qatari employees at ash |
| The Connection Welcomes New Additions to the Business Development Team /view/contact-center-news/the-connection-welcomes-new-additions-to-the-business-development-team.aspx elearning solutions said fred weiner president of the connectionr paul will be a great addition to the team focusing on the build out of customized scenario based training in the form of elearning that |
| Luke Henderson /profile/luke.henderson/ elearning inc orion learning is a global leader of certification and competency based training we deliver digital learning courses programs and examinations covering 14 different topics including con |
| KnoahSoft /company/knoahsoft.aspx knoahsoft harmony delivers 100 call recording with web based quality management reporting analytics coaching elearning and survey solutions to contact centers to stay secure compliant improve performan |
| A Paradigm Shift for Workforce Optimization /view/contact-center-article/a-paradigm-shift-for-workforce-optimization.aspx elearning and workforce management they have expanded the functionalities of multi channel communications recording and quality management to improve customer service and experience the increased opera |
| Walter Kenrich /profile/walter.kenrich/ vp marketing knoahsoft harmony delivers 100 call recording with web based quality management reporting analytics coaching elearning and survey solutions to contact centers to stay secure compliant impr |
| The Sea Change in the Cloud /view/contact-center-article/the-sea-change-in-the-cloud.aspx elearning and workforce management has turned the contact center into a gold mine of information but making it compatible with a company&rsquos existing infrastructure involved a comprehensive effort n |
| Multichannel Recording: A Central Feature of Today’s Contact Center /view/contact-center-article/multichannel-recording-a-central-feature-of-todays-contact-center.aspx elearning and workforce management speech analytics helps high volume contact centers with an otherwise unmanageable volume of communications elearning creates a loop of continual training as it finds |
| Craig McFadyen /profile/craig.mcfadyen/ training director staff training & development solutions both classroom and elearning rapid results staff training & development solutions both classroom and elearning rapid results craig is the direct |
| Philippe Riveron /profile/p.riveron/ ceo training company dedicated to customer relationship management via innovative techniques like elearning & serious games as well as classroom based training learning crm training company dedicated t |
| Alexandr Dudarev /profile.aspx?pid=827dc172c012450fb87c8dc727904d33 together time proven technologies for the management of unified communications through wireless and landline call accounting isi telemanagement solutions inc isi infortext isi elearning solutions llc |
| Study Shows ‘Cloud-based’ Solutions Lower Call Centers’ Costs /view/contact-center-research/study-shows-cloud-based-solutions-lower-call-centers-costs.aspx elearning system the analysis of total cost of ownership tco concluded that hosted call center services significantly reduce tco over premise based systems in both three and five year scenarios for all |
| Study: ‘Cloud-based’ Solutions Lower Call Centers’ Costs /view/contact-center-research/study-cloud-based-solutions-lower-call-centers-costs.aspx elearning system the analysis of total cost of ownership tco concluded that hosted call center services significantly reduce tco over premise based systems in both three and five year scenarios for all |
| Call Centers Can Lower Cost with Cloud-based Technology /view/contact-center-research/call-centers-can-lower-cost-with-cloud-based-technology.aspx elearning system the analysis of total cost of ownership tco concluded that hosted call center services significantly reduce tco over premise based systems in both three and five year scenarios for all |
| Amy Chilla /profile.aspx?pid=ed13adb82e574b289485dec701f38931 public relations thebigword is a translation service provider services provided by thebigword include interpreting multimedia voice over elearning and web site translation and localization thebigwordgr |
| Chris Doyle /profile.aspx?pid=81d16f0b73454de3975911c15f9388da knoahsoft harmony delivers 100 call recording with web based quality management reporting analytics coaching elearning and survey solutions to contact centers to stay secure compliant improve performan |
| Workforce Optimization Myths /view/contact-center-article/workforce-optimization-myths.aspx elearning solutions that can enable agents to take control and improve their own skills by accessing training software directly from their own desktop employees can manually assign lessons to themselve |
| Training Methods From Around the World /view/contact-center-article/training-methods-from-around-the-world.aspx elearning modules this allows us to communicate the same message but doesn't require us to impact service levels because agents can complete the training at their desk i value the face to face interact |
| Charles Ruykhaver /profile.aspx?pid=3c5b4bca6f564210878bc85098a5ce93 together time proven technologies for the management of unified communications through wireless and landline call accounting isi telemanagement solutions inc isi infortext isi elearning solutions llc |
| thebigwordGroup /company/thebigwordgroup.aspx thebigwordgroup thebigword is a translation service provider services provided by thebigword include interpreting multimedia voice over elearning and web site translation and localization amy chilla |
| ISI Telemanagement Solutions, Inc. /company/isi-telemanagement-solutions-inc..aspx isi telemanagement solutions inc isi solutions portfolio brings together time proven technologies for the management of unified communications through wireless and landline call accounting isi infortex |
| World Learning Hub /company/world-learning-hub.aspx elearning programs can be completed anywhere at any time and on any device our production capabilities enable organisations to create and deliver unique elearning solutions corporate communications a |
| Learning Tribes /company/learning-tribes.aspx learning tribes training company dedicated to customer relationship management via innovative techniques like elearning & serious games as well as classroom based training learning crm philippe riveron |
| SkillSet /company/skillset.aspx skillset is a leading edge provider of training documentation and elearning delivering effective solutions for a number of multi national blue chip clients and public sector organisations far from bein |
| Orion Learning Services Inc. /company/orion-learning-services-inc..aspx management skills and more we deliver competency based learning solutions to users globally and our content can be delivered through your lms its elearning inc ken kavanagh luke henderson |
| Rapid Results /company/rapid-results.aspx rapid results staff training & development solutions both classroom and elearning craig mcfadyen |
| Call Center Coach /company/call-center-coach.aspx call center coach llc is an elearning and peer driven community to develop the leadership and career skills for call center supervisors and emerging frontline leaders jim rembach |
| Call Center Learning Solutions /company/call-center-learning-solutions.aspx call center learning solutions offers a robust training curriculum for call center agents and managers courses are delivered online elearning web based courses public courses and on your site courses |
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