All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
StoreContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Virtual Contact Center
Deriviation(s):Virtual Call Center, Virtual Call Centre, Virtual Contact Centre
Definition:
This contact center does not have a physical location. It only needs an internet connection, and telecommunication availability to function.
ContactCenterWorld - Search Results
Filter By:
Your search for 'Virtual Contact Center' has returned 427 search results
February 25, 2021 4:31 PM
422 Records Found
Your search for 'Virtual Contact Center' has returned 427 search results
Conference Gallery
Videos
February 25, 2021 4:31 PM
 | 1 |
| View 2 More Comments | |
 | 💜 March 2, 2021 9:34 AM EST |
| Awesome March 2, 2021 9:35 AM EST |
You must be logged in to browse to the rest of the results.
| envera systems keeps neighborhoods safer with ringcentral cloud communications solutions /view/contact-center-news/envera-systems-keeps-neighborhoods-safer-with-ringcentral-cloud-communications.aspx contact center solutions to power its business communications and help keep neighborhoods safer across the us as a provider of 24 7 web based security solutions to residential communities envera was se |
| emplifi service cloud further extends email automation and social messenger capabilities /view/contact-center-news/emplifi-service-cloud-further-extends-email-automation-and-social-messenger.aspx contactcenterworldnew york ny july 27 2021 emplifi a unified customer experience platform announced further innovations within its service cloud offering with email virtual assistant eva and extended s |
| Eric Sims /profile/eric.sims/ virtual environment leading edge connections llc is a provider of outsourced business transformation services and solutions for a number of emerging industries and companies on the grow we provide a fu |
| Ariepin ST /profile/ariepin.st/ contact center telkomsel 5 manager telkomsel is a cellular operator in indonesia telkomsel expands to digital business including digital advertising digital lifestyle mobile financial services and the |
| five9 extends its practical ai solutions for low code development voice biometrics real time analytics and agent coach /view/contact-center-news/five9-extends-its-practical-ai-solutions-for-low-code-development-voice.aspx contactcenterworldsan ramon ca usa july 14 2021 five9 inc nasdaq fivn a provider of the intelligent cloud contact center announced a number of platform enhancements that make it easier to deploy custom |
| Virtual Agents /define.aspx?id=c977a1e8d8174901aed32e0ba237109d these are individuals that work for the contact center but our not physically located at the contact center this option is available due to advancements in technology and communication home worker tele |
| Virtual Contact Center /define.aspx?id=43ebb6bb18674c258173aeae7ce7ab05 this contact center does not have a physical location it only needs an internet connection and telecommunication availability to function virtual call center virtual contact centre virtual call centre |
| social media study stress hurts call center employees and the customer experience /view/contact-center-news/social-media-study-stress-hurts-call-center-employees-and-the-customer-experience.aspx contactcenterworldjacada a provider of ai and rpa powered virtual assistants recently released key insights on why contact center employees are stressed and how their stress negatively affects the cust |
| Januar Putra /profile/januar.putra/ contact center supervisor telkomsel is a cellular operator in indonesia telkomsel expands to digital business including digital advertising digital lifestyle mobile financial services and the internet |
| console connect and netsapiens collaborate to enhance uc network performance and extend global reach /view/contact-center-news/console-connect-and-netsapiens-collaborate-to-enhance-uc-network-performance-and.aspx contactcenterworldhong kong june 2021 hkt sehk 6823 console connect by pccw global has collaborated with netsapiens a b2b provider of unified communications collaboration uc&c and contact center cc |
| avaamo announces contact center ai solutions to accelerate call center automation /view/contact-center-news/avaamo-announces-contact-center-ai-solutions-to-accelerate-call-center-automation.aspx contactcenterworldlos altos ca usa june 23 2021 avaamo a provider of conversational ai announced three new contact center ai solutions to accelerate call center automation contact center leaders can no |
| Ellen Hahn /profile/ellen.hahn/ svp marketing liveops inc a company focused on virtual contact center technology and services enables businesses to deliver high performance call centers and high quality customer contact in the most c |
| LiveOps /company/liveops.aspx liveops inc a company focused on virtual contact center technology and services enables businesses to deliver high performance call centers and high quality customer contact in the most cost effective |
| touchpoint one and five9 integration empowers the contact center workforce /view/contact-center-news/touchpoint-one-and-five9-integration-empowers-the-contact-center-workforce.aspx contactcenterworldindianapolis in usa june 14 2021 touchpoint one a provider of employee engagement and performance management solutions for contact centers announced that it has joined the five9 nasda |
| Selvi Ekawati /profile/selvi.ekawati/ supervisor contact center telkomsel is a cellular operator in indonesia telkomsel expands to digital business including digital advertising digital lifestyle mobile financial services and the internet |
| Andrew Leace /profile/andrew.leace/ black belt arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily w |
| Ken Wheeler /profile/ken.wheeler/ vice president arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primari |
| Donisha Kenerson /profile/donisha.kenerson/ ceo owner a gamut of customer services ranging from tax preparation call center office administration photography and more aim 2 please professional services llc a gamut of customer services ranging fr |
| livevox introduces livevox bot to seamlessly connect customer journeys /view/contact-center-news/livevox-introduces-livevox-bot-to-seamlessly-connect-customer-journeys.aspx contactcenterworldsan francisco ca usa may 2021 livevox inc livevox a cloud based provider of customer service and digital engagement tools has launched the livevox bot an intelligent virtual assistant |
| Rob Seymour /profile/rob.seymour/ virtual switchboard   virtual numbers   conference calling acd queues   call recording   call waiting a  company directory and so much more this make voipstudio perfect for running a contact center voi |
| VCC Live /company/vcc-live.aspx vcc live provides cloud based contact center solutions that empower companies to provide the best customer experience with our software contact centers can handle a full spectrum of incoming and outgoi |
| kore ai launches smartassist in japanese to deliver ai powered call center automation /view/contact-center-news/kore.ai-launches-smartassist-in-japanese-to-deliver-ai-powered-call-center.aspx contactcenterworldorlando fl usa & tokyo japan may 2021 kore ai a conversational ai software company has announced the launch of its ai powered contact center as a service ccaas solution smartassist |
| vcc live partners didww to extend its contact center services reach /view/contact-center-news/vcc-live-partners-didww-to-extend-its-contact-center-services-reach.aspx contactcenterworlddublin ireland may 2021 modern contact center solutions combine voice with digital media to create a seamless and globally consistent customer experience vcc live a provider of cloud |
| Ferenc Hajmási /profile/ferenc.hajmasi/ product manager vcc live provides cloud based contact center solutions that empower companies to provide the best customer experience with our software contact centers can handle a full spectrum of inc |
| gridspace partners with google cloud to deliver its voice observability and automation platform to contact centers /view/contact-center-news/gridspace-partners-with-google-cloud-to-deliver-its-voice-observability-and.aspx contact center transformations by simplifying cloud deployments and procurement processes with gridspace sift on google cloud contact centers can observe their real time communications uncover populati |
| Eric Sherman /profile/eric.sherman/ vp business development tyme global technologies tgt is a us based provider of virtual contact center services we offer a wide array of omni channel services including inbound and outbound call center |
| Angela Miller /profile/angela.miller/ senior manager hr & talent arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to con |
| Alfredo Reche /profile/alfredo.reche/ virtual switchboard   virtual numbers   conference calling acd queues   call recording   call waiting a  company directory and so much more this make voipstudio perfect for running a contact center voi |
| Roland Häry /profile/roland.hary/ business development manager vcc live provides cloud based contact center solutions that empower companies to provide the best customer experience with our software contact centers can handle a full sp |
| Goodyear Rolls Out Digital Customer Service with eGain /view/contact-center-news/goodyear-rolls-out-digital-customer-service-with-egain.aspx virtual assistance and multimedia chat to help seamlessly match consumers with answers to their questions the company also wanted to control costs and enable a seamless experience for contact center ag |
| Kate Brouse /profile/kate.brouse/ public relations you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you |
| Vonage Launches Visual Engagement to Enhance Agent and Customer Experience /view/contact-center-news/vonage-launches-visual-engagement-to-enhance-agent-and-customer-experience-with.aspx contact center vcc solution with embedded video chat and screen sharing virtual assistant webchat real time analytics and screen recording these enhancements are elevating agent and customer interactio |
| VoIPstudio /company/voipstudio.aspx virtual switchboard   virtual numbers   conference calling acd queues   call recording   call waiting a  company directory and so much more this make voipstudio perfect for running a contact center voi |
| Alfredo Reche /profile.aspx?pid=05cd1a8e6e4847e4add12d3c1f9495b6 virtual switchboard   virtual numbers   conference calling acd queues   call recording   call waiting a  company directory and so much more this make voipstudio perfect for running a contact center voi |
| Marisol Martinez /profile/marisol.martinez/ project coordinator arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect pr |
| 3CLogic /company/3clogic.aspx 3clogic offers a complete suite of inbound outbound and blended cloud based contact center solutions based on an innovative distributed approach virtual telephony application grid or v tag that elimina |
| Voximplant Powers Enriched Customer Experiences with New Virtual Agent AI Capabilities /view/contact-center-news/voximplant-powers-enriched-customer-experiences-with-new-virtual-agent-ai.aspx contactcenterworld new york ny usa march 30 2021 voximplant a serverless communications platform with apis sdks and a no code drag and drop contact center announced a significant enhancement to its vox |
| Alan Hubbard /profile/alan.hubbard/ coo you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you can obtain al |
| Michael Sanders /profile/michael.sanders/ director of marketing you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs |
| Gloria Sheriff /profile/gloria.sheriff/ independent business owners arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to co |
| Juliana Mello /profile/juliana.mello/ head of marketing vcc live provides cloud based contact center solutions that empower companies to provide the best customer experience with our software contact centers can handle a full spectrum of i |
| Connie Arthurs /profile/connie.arthurs/ csp arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at |
| Michelle S. Loyd /profile/michelle.s.loyd/ owner upscale call solutions owner of upscale call solutions virtual contact center providing customer care solutions and at home agent staffing |
| Top Five Customer Service Predictions for 2021 /view/contact-center-article/top-five-customer-service-predictions-for-2021.aspx contact center and in many sectors service volumes went through the roof some might say none of this could have been predicted but here&rsquos a look at several key predictions for customer service in |
| Raquel Torres-Olat /profile/raquel.torres-olat/ virtual assistant arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect prim |
| Tapria Jones /profile/tapria.jones/ csp arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at |
| Dessy Loebis /profile/dessy.loebis/ outbound contact center officer telkomsel is a cellular operator in indonesia telkomsel expands to digital business including digital advertising digital lifestyle mobile financial services and the int |
| Five9 Inference Studio Named a Leader in the 2021 Opus Research Decision Makers’ Guide to Enterprise Intelligent Virtual /view/contact-center-news/five9-inference-studio-named-a-leader-in-the-2021-opus-research-decision-makers.aspx contactcenterworldsan ramon ca usa march 2 2021 five9 inc nasdaq fivn a provider of the intelligent cloud contact center announced that five9 inference studio has been recognized as a leader in the 202 |
| Ted Bauer /profile/ted.bauer/ virtual assistant packages in over 35 languages 24 7 365 all services are powered by conectysos the company contact center saas platform conectysos an industry recognized automation project of the year |
| Arise Virtual Solutions /company/arise-virtual-solutions.aspx arise virtual solutions arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connec |
CCWorld-TV
CCW TV PROGRAMMING
NOW PLAYING
Starting on the hour every hour today
Award Winning Incentive Schemes
Award Winning Incentive Schemes at this major company presented by Toto Sugiarto
WATCH
Coming up this Week
About us - in 60 seconds!
