ContactCenterWorld - Definition

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Phrase: Virtual Contact Center

Deriviation(s):Virtual Call Center, Virtual Call Centre, Virtual Contact Centre

Definition:

This contact center does not have a physical location. It only needs an internet connection, and telecommunication availability to function.


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Your search for 'Virtual Contact Center' has returned 462 search results

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448 Records Found
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Angela Schaffer
/profile.aspx?pid=9426178fa51c44a493242ab6e97c6270
owner partner call ability is a comprehensive virtual contact center we are a small company owned by 2 women we have 5 employees and we specialize in handling dispatch scheduling and answering of phone
nice incontact cxone expands ai apps
/view/contact-center-news/nice-incontact-cxone-expands-ai-apps-with-speech-enabled-virtual-assistants-and.aspx
contactcenterworld salt lake city ut usa april 10 2018 nice incontact a nice nasdaq nice business announced the expansion of its artificial intelligence applications with the omilia conversational tech
Kerri Ellinger
/profile.aspx?pid=13af8203d13d41c5accaa093b8fe8415
owner partner call ability is a comprehensive virtual contact center we are a small company owned by 2 women we have 5 employees and we specialize in handling dispatch scheduling and answering of phone
Raquel Torres-Olat
/profile.aspx?pid=338e0e502d05429780c21d9195220424
arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at home
home improvement services company selects taylor reach to design virtual contact center
/view/contact-center-news/home-improvement-services-company-selects-taylor-reach-to-design-virtual-contact.aspx
contactcenterworld toronto ontario canada march 2018 customer experience cx and contact center consulting firm the taylor reach group inc announced that they have been selected to design and develop a
Driving Contact Center Change: Chatbots, OmniChannel, Cloud
/company/blog/altivon/?id=5fbe58d5-4874-4e95-abb7-b844a8067ad8
chatbots omnichannel and cloud are three top trends for contact centers why because each one in its own way increases efficiency and decreases customer effort the value of efficiency is probably obviou
Roland Häry
/profile.aspx?pid=66fb8835194443c5a32e46c06e8b3621
business development manager vcc live formerly known as virtual call center is an innovative cloud based contact centre technology company focusing on the global market its technology is utilized in 32
David Johnson
/profile/david.johnson/
owner virtual services contact center providing customer service for fortune 500 companies d m johnson & associates llc virtual services contact center providing customer service for fortune 500 compan
telmediq adds new call center console to communications platform
/view/contact-center-news/telmediq-adds-new-call-center-console-to-industry-leading-communications-platform.aspx
contactcenterworld seattle wa usa march 2018 telmediq a vendor for secure communication platforms in healthcare launches new call center console within its platform at himss18 the new console allows ca
broadvoice introduces broadvoice b hive
/view/contact-center-news/broadvoice-enables-unprecedented-unified-communications-as-a-service-ucaas.aspx
virtual contact center platform which delivers cloud communications capabilities to small and medium businesses smbs nationwide broadvoice b hive is a leap forward in communications for small and mediu
Peter Malhai
/profile/peter.malhai/
head of business development vcc live formerly known as virtual call center is an innovative cloud based contact centre technology company focusing on the global market its technology is utilized in 32
Jackie Xu
/profile/jackie.xu/
callnovo is an established canadian managed multi lingual offshore contact center service provider with over 3000 agents located in china a wide range of services are on offer including customer servic
Alan Hubbard
/profile/alan.hubbard/
coo you need a virtual workforce we provide virtual contact center staffing there are key advantages to using a virtual workforce of home based employees to handle many business needs you can obtain al
Multilingual Customer Support Services: Essential Facts and Truths
/blog/GrupoNoa/?id=200bdb45-7051-45b1-a849-90b3f1bb4387
the 2014 survey on the consumer survey has found that 74 of customers are likely to buy from a contact center that is proficient in their domestic language on the contrary when customers find it diffic
Lisa Pelish
/profile.aspx?pid=ecbe8a7faf28498c950b4bb3ca149760
director of global marketing arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to c
Robert Seifert
/profile/robert.seifert/
roadside assistance dispatcher arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to
Marisol Martinez
/profile/marisol.martinez/
project coordinator arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect pr
nice incontact extends ai capability on cxone with addition of passage ai application on cxexchange
/view/contact-center-news/nice-incontact-extends-ai-capability-on-cxone-with-addition-of-passage.ai.aspx
contactcenterworld salt lake city ut usa feb 5 2018 nice incontact a nice nasdaq nice business announced that passage ai a developer of artificial intelligence ai and natural language understanding pro
how ai serves the customer journey
/view/contact-center-article/how-ai-serves-the-customer-journey.aspx
contactcenterworld artificial intelligence is quickly becoming a ubiquitous technology in consumer devices and services what does it mean for the future of the contact center and how organizations serv
Virtual Agents
/define.aspx?id=c977a1e8d8174901aed32e0ba237109d
these are individuals that work for the contact center but our not physically located at the contact center this option is available due to advancements in technology and communication home worker tele
Virtual Contact Center
/define.aspx?id=43ebb6bb18674c258173aeae7ce7ab05
this contact center does not have a physical location it only needs an internet connection and telecommunication availability to function virtual call center virtual contact centre virtual call centre
Goodbye AHT – Hello Time to Intent
/company/blog/247customer/?id=89a37d78-33a0-4624-8779-022722478f99
for years average handle time has been the standard measure for how companies are doing in containing costs in the contact center from the time a consumer initiates contact including hold time talk tim
ai and customer care the future is here
/view/contact-center-article/ai-and-customer-care-the-future-is-here.aspx
contactcenterworld siri alexa and ok google&hellip these are the virtual interactions that sci fi movies have portrayed for decades past the future is it seems here at our fingertips these technologies
Christina Dozier
/profile.aspx?pid=014c2de5d3924da09cea5771d9e6e72a
customer service arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect prima
Michelle S. Loyd
/profile.aspx?pid=49f047c3096c4adcba9e5107a21c0bb9
owner virtual contact center at home agent staffing upscale call solutions virtual contact center at home agent staffing upscale call solutions owner of upscale call solutions virtual contact center pr
AI and Customer Care: The Future is Here
/company/blog/blueoceancontactcenters/?id=c294a771-41da-4e54-9021-6a6268ba6758
siri alexa and ok google&hellip these are the virtual interactions that sci fi movies have portrayed for decades past the future is it seems here at our fingertips these technologies are sparking new e
Guillaume Seynhaeve
/profile/guillaume.seynhaeve/
3clogic offers a complete suite of inbound outbound and blended cloud based contact center solutions based on an innovative distributed approach virtual telephony application grid or v tag that elimina
Whitney McCall
/profile.aspx?pid=dc0d8850747b4f8793c0fb9d3cf059d7
customer service rep arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect p
contact center research panel awards virtual observer with the achievement in workforce optimization
/view/contact-center-news/contact-center-research-panel-awards-virtual-observer-with-the-achievement-in.aspx
contactcenterworld csi&rsquos enterprise contact center workforce optimization wfo platform virtual observer vo delivers a cloud friendly wfo offering that assists customers with improving efficiency s
great wolf resorts signs interactions to enhance pre arrival experiences for guests
/view/contact-center-news/great-wolf-resorts-signs-interactions-to-enhance-pre-arrival-experiences-for.aspx
contactcenterworld franklin ma usa dec 2017 interactions llc a provider of intelligent virtual assistants ivas for enterprise customer care announced that great wolf resorts a north american family of
frost & sullivan recognizes teleperformance in colombia
/view/contact-center-news/frost-sullivan-recognizes-teleperformance-in-colombia-as-company-of-the-year-in.aspx
contactcenterworld santa clara ca usa dec 2017 based on its recent analysis of the contact center outsourcing services industry frost & sullivan recognizes teleperformance with the 2017 colombian co
Telefonix Voice & Data
/company/telefonix-voice--data.aspx
telefonix voice & data helps small medium and enterprise companies in the uk with their business technology needs enabling them to transform and expand our core solutions include contact centre crm int
convergys delivers human like virtual assistant experiences
/view/contact-center-news/convergys-delivers-human-like-virtual-assistant-experiences-with-amazon-echo-and.aspx
virtual assistant technology to customers this solution is transforming the way customers interact with organizations said kathy juve svp marketing and product strategy at convergys users today can jus
Arise Virtual Solutions
/company/arise-virtual-solutions.aspx
arise virtual solutions arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connec
Francisco Padilla
/profile/francisco.padilla/
arise csr arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily wo
Martha Jones
/profile/martha.jones/
ibo arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at
Barbara Arnold
/profile/barbara.arnold/
owner arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work a
Deirdre Daly
/profile/deirdre.daly/
csr arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at
James Scacco
/profile.aspx?pid=db56269c32ae414abf97c23a4d09e519
arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at home
Mary Winn
/profile/mary.winn/
csp arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at
3CLogic
/company/3clogic.aspx
3clogic offers a complete suite of inbound outbound and blended cloud based contact center solutions based on an innovative distributed approach virtual telephony application grid or v tag that elimina
Interactions Recognized in Opus Research Voice Biometrics Intelliview Report
/view/contact-center-news/interactions-recognized-in-opus-research-voice-biometrics-intelliview-report.aspx
contactcenterworld contactcenterworld franklin ma usa oct 18 2017 interactions llc a provider of intelligent virtual assistants ivas for enterprise customer care announced that interactions voice biome
Katheedre' Tatum
/profile/katheedre.tatum/
ibo arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at
Eric Cottman
/profile/eric.cottman/
director of call center services great virtualworks is an innovative technology based multichannel bpo partner offering best in class virtual support solutions we offer state of the art second level se
Jose Ortiz
/profile/jose.ortiz/
arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work at home
Ann Wofford
/profile/ann.wofford/
ceo carsom & associates llc arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to co
Lorie Radabaugh
/profile/lorie.radabaugh/
ibo csp arise is a pioneer of on demand customer management technology and business process outsourcing our powerful cloud based platform provides a virtual nationwide network to connect primarily work
VCC Live
/company/vcc-live.aspx
vcc live formerly known as virtual call center is an innovative cloud based contact centre technology company focusing on the global market its technology is utilized in 32 countries and its customers
VCC Live Announces Partnership with OTP Mobil
/view/contact-center-news/vcc-live-announces-partnership-with-otp-mobil.aspx
contact center services solutions offering customers a comprehensive payment solution the combined technology can be quickly implemented and deployed without significant it support contactcenterworldpo
Tomáš Soukup
/profile/tsoukup/
call center supervisor the cez holding is the biggest power company in central and eastern europe it provides sales and distribution of electricity and gas in the czech republic the unit „cez prodej“ i

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