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ContactCenterWorld - Definition
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Phrase: Speech Recognition
Definition:
Capability of software to recognize language and words and to process it into words.
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Your search for 'Speech Recognition' has returned 155 search results
February 25, 2021 4:31 PM
103 Records Found
Your search for 'Speech Recognition' has returned 155 search results
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February 25, 2021 4:31 PM
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| Voice Recognition /define.aspx?id=efc7612418b94a0297ceb2e23d619984 computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition |
| Discrete Speech /define.aspx?id=ddabbab39c534b4b80f4e189cdabcb7c a speech recognition program that requires the speaker to say each word individually with a pause in between |
| telinta adds voicemail transcription from google cloud in over 125 languages /view/contact-center-news/telinta-adds-voicemail-transcription-from-google-cloud-in-over-125-languages.aspx speech to text uses automated speech recognition to transcribe the voicemail the transcribed text will then be sent to the end user by email at only a fraction of a penny per minute google cloud enable |
| Speech Recognition /define.aspx?id=4b323d445f654d6691214109450fcd54 capability of software to recognize language and words and to process it into words |
| Raj Karbar /profile/raj.karbar/ director of business development govivace inc is a provider in speech and signal processing technologies we design and deliver software for speech recognition and voice biometrics for speaker verificat |
| The Pillar of a Successful Conversational Journey: Speech Recognition /company/blog/sestek/?id=ba4e7334-2afc-411e-ba7a-9c421bbd971b speech recognition technology speech recognition sr also known as automatic speech recognition asr catches spoken words and phrases and converts them to a machine readable format this is the first step |
| Context Public Relations /company/context-public-relations.aspx context public relations the spitch r&d team has over 50 years combined experience in r&d for spoken language technologies slt including automatic speech recognition asr text to speech synthesis tts vo |
| Speech Recognition /tips.aspx?id=4d483527e95b45409e85311c26345c64 when employing speech recognition in self service applications as with ivr offer an opportunity for the caller to speak to an operator agent if they need to otherwise it can be frustrating if a caller |
| Contact Centre Action /company/contact-centre-action.aspx speech recognition biometric verification quality management performance management customer surveys outbound diallers and speech analytics – in both on premise and hosted environments we are totally i |
| IBM /company/ibm.aspx speech systems ibm speech recognition ibm software group ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulti |
| Swiggy Experiments with AI-Powered Voicetech in its Call Centre Process /view/contact-center-news/swiggy-experiments-with-ai-powered-voicetech-in-its-call-centre-process.aspx contactcenterworld bengaluru india sept 2020 bengaluru based food delivery provider swiggy is looking to incorporate artificial intelligence ai driven speech recognition models for its call centre proc |
| Amazon Lex Says G’day to Aussie English Support /view/contact-center-news/amazon-lex-says-gday-to-aussie-english-support.aspx speech service that utilises machine learning launched in the sydney region in january amazon lex uses deep learning powered automatic speech recognition asr to convert speech to text as well as natura |
| Vodafone NZ Signs Strategic Partnership to Bring AI into Contact Centre Solutions /view/contact-center-news/vodafone-nz-signs-strategic-partnership-to-bring-ai-into-contact-centre-solutions.aspx speech recognition vodafone voice concierge responds to a customer call analyses the customer request and directs the call to the appropriate outcome whether that be to talk to a call centre agent or a |
| PinPoint Research Releases Spanish Language Automated Speech Recognition Model for Contact Center Voice Transcriptions /view/contact-center-news/pinpoint-research-releases-spanish-language-automated-speech-recognition-model.aspx contactcenterworld emeryville ca us sept 1 2020 pinpoint research providers in contact center speech data collection processing and analytics has partnered with cedat85 a european based provider in cal |
| Baran Bursalıgil /profile/baran.bursaligil/ speech speech recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows a |
| Sestek /company/sestek.aspx speech speech recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows a |
| Sahil Chauhan /profile/sahil.chauhan/ admin govivace inc is a provider in speech and signal processing technologies we design and deliver software for speech recognition and voice biometrics for speaker verification and identification our |
| Conn3ct Acquires Speech Application Specialist /view/contact-center-news/conn3ct-acquires-speech-application-specialist.aspx contactcenterworld west yorkshire england july 2 2020 a west yorkshire speech application development company has been acquired by communications provider conn3ct icr speech solutions & services bas |
| Inference Solutions /company/inference-solutions.aspx speech recognition and text to speech to service providers and their customers the result is self service cost effective applications that complement and enhance the unified communications and call cen |
| Sergey Duseev /profile/sergey.duseev/ russian organization providing unusual variety of speech processing products and services for research and development speech recognition voice verification speaker identification noise reduction in sp |
| Allison Wilson /profile.aspx?pid=c91644912d02488f9314214f8fc03aa9 speech recognition and text to speech to service providers and their customers the result is self service cost effective applications that complement and enhance the unified communications and call cen |
| Speech Recognition /tips.aspx?id=65a275042d58487cbb43eb779f92e250 the combination of screen and speaking waveform gives the contact centre supervisor fast and flexible access to a portion of a call such as hold music so you can find out why a call was transferred or |
| Mustafa Kugu /profile/mustafa.kugu/ speech speech recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows a |
| CardEasy Digital Launches Global PCI DSS- compliant Card Payments Across All Contact Centre Communication Channels /view/contact-center-news/cardeasy-digital-launches-global-pci-dss-compliant-card-payments-across-all.aspx speech recognition asr this means that the card numbers are no longer audible or visible in the contact centre environment and so cannot be stored or compromised cardeasy digital marks the latest evolu |
| CardEasy Digital Launches Global One-stop Shop for Card Payment Security in Multi-channel Contact Centers /view/contact-center-news/cardeasy-digital-is-the-global-one-stop-shop-for-card-payment-security-in-multi.aspx speech recognition asr this means that the card numbers are no longer audible or visible in the contact center environment and so cannot be stored or compromised cardeasy digital marks the latest evolu |
| Guillermo Rivas /profile/guillermo.rivas/ speech enabled ivr voice recognition call steering speech recognition solutions and software integrations cloud based contact center implementations and support dynamic managed services dms founded in |
| Inference Solutions Will Offers a Team of Virtual Agents to Respond to an Influx of Customer and Employee FAQs /view/contact-center-news/inference-solutions-will-give-you-a-team-of-virtual-agents-to-respond-to-an.aspx speech recognition text to speech and natural language understanding nlu inference will waive the standard licensing fees for the ivas through june 30 service organizations across every vertical have b |
| Tom Porter /profile/tom.porter/ coo ivr platform in over 100 telcos government agencies and airlines speech recognition solution to access unlimited grammar speech recognition engines with any industry standard ivr platform agent ass |
| William Meisel /profile/william.meisel/ president bill meisel ph d president tma associates is publisher and editor of speech strategy news a paid subscription monthly newsletter launched in 1993 author of the meisel on mobile blog and a con |
| Deploying Speech Recognition /tips.aspx?id=5a303b5427294f70a45fc878650d1b40 when companies are looking at deploying speech recognition solutions there needs to be a disciplined approach with how you take care of the ongoing health of the application this isn't an application s |
| Amazon Connect Now Supporting Amazon Lex Chatbots in Sydney Region /view/contact-center-news/amazon-connect-now-supporting-amazon-lex-chatbots-in-sydney-region.aspx speech recognition technology and natural language understanding as amazon&rsquos virtual assistant alexa meanwhile amazon connect is a self service cloud contact centre service which fields requests f |
| Message Technologies /company/message-technologies.aspx message technologies inc an applications service provider offers interactive voice response ivr speech recognition and call center solutions in north america and canada mti message technologies inc jus |
| Go For It! /tips.aspx?id=106d9ea967a944aabb8935aa3427849a my advice for contact center managers looking at speech recognition is to go for it if you've got a large scale call center or a large customer base that you are trying to communicate with then speech |
| Build A Picture /tips.aspx?id=af2ae5ba44604720a81eab4ac70e8f8a speech recognition is going to have the biggest impact once you've finished that the next step is to integrate see speech recognition as just another channel within your contact center and make sure th |
| Transformation /tips.aspx?id=f3819077dec54a418af98c8cb03e26e7 with speech recognition you need to look at this as an opportunity and not a technology the business opportunity is to transform the way that we communicate with our callers this needs to be looked at |
| IPI Bolsters Voice Biometric Capabilities Through Partnership with Aculab /view/contact-center-news/ipi-bolsters-voice-biometric-capabilities-through-partnership-with-aculab.aspx speech recognition applications to reduce the friction experienced during the identity and verification process id&v in the contact centre the partnership will amalgamate aculab&rsquos voisentry voi |
| A Day In The Life Of Your Callers /tips.aspx?id=2b0f94dd79b54be0861e74c8772c8e9a companies looking at speech recognition for the first time should first understand a day in the life of their callers really understand who will be calling in why they want to use the system and when t |
| Select The Right Application /tips.aspx?id=e3016a4ac6cb4004bda45b5f8ef2e8b5 with speech technology there are two selection processes that a customer might go through the first process is selecting the engine that you might use and for that you might want to understand what ver |
| Simplicity, Simplicity, Simplicity! /tips.aspx?id=0e46ac78d45a45c790ef20f26bd4528e there are three things to look at with speech recognition the first thing is simplicity the second is simplicity and the third is simplicity we cannot expect people to embrace speech and have a complic |
| Experience And Architecture /tips.aspx?id=d6e5588164d647e1ad741fbf6e71f2bd there are a few things that you need to look at when you choose speech recognition or a vendor first you need to look at the experience of that vendor across a variety of industries you also want to lo |
| Finding The Right Vendor /tips.aspx?id=997dadc669f0467eba4960d852d68cbe for speech recognition i would suggest to go with a vendor that has open standard face architecture one that has open standards software and that has open standard hardware next you want to go with a v |
| Orange Spain Expands Use of IBM Watson for Customer Service /view/contact-center-news/orange-spain-expands-use-of-ibm-watson-for-customer-service.aspx speech systems ibm speech recognition ibm software group ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulti |
| How To Choose Speech Recognition /tips.aspx?id=ae24f3bb5b8842128b165fcc9787746e with speech recognition often times organizations think about the infrastructure that they have and maybe that is the wrong approach they need to think about speech recognition from the end user experi |
| AppTek Wins 2019 Northern Virginia Technology Council Tech 100 Award /view/contact-center-news/apptek-wins-2019-northern-virginia-technology-council-tech-100-award.aspx contactcenterworld mclean va usa dec 9 2019 apptek a provider in artificial intelligence ai machine learning ml automatic speech recognition asr and neural machine translation nmt announced that the co |
| Speech Recognition /tips.aspx?id=6680d10eee6745a48fc0fa02fc8e901f if you are using a speech recognition system take note of experiences where typically users say all kinds of permutations of the item they are after for example if you run a chain of theatres and one o |
| Artificial Intelligence: An Agile Approach to Improving Customer Conversations /view/contact-center-article/artificial-intelligence-an-agile-approach-to-improving-customer-conversations.aspx speech recognition and sentiment analysis to evaluate such communications ai allows brands to automate their assessment of customer service conversations this focus on individuals and interactions over |
| CESC Comes Up with Chatbot for Consumers /view/contact-center-news/cesc-comes-up-with-chatbot-for-consumers.aspx speech recognition and speech to text capability a cesc official said the cesc top brass is hopeful that ebuddy will help address the biggest problem of customers &rdquo their inability to connect to t |
| VoicePort /company/voiceport.aspx voiceport creates customizable interactive voice response systems utilizing advanced speech recognition technology voiceport llc dan martini d |
| IEEE Bestows Lifetime Achievement Award on Dr. Hermann Ney /view/contact-center-news/ieee-bestows-lifetime-achievement-award-on-appteks-director-of-science-and-human.aspx contactcenterworld mclean va usa may 22 2019 apptek a provider in artificial intelligence machine learning automatic speech recognition and machine translation congratulates dr hermann ney its director |
| Serdar Karadayı /profile/serdar.karadayi/ speech speech recognition natural language processing and voice biometrics technologies sestek helps organizations to increase efficiency and performance get insightful data to improve business flows a |
Raj Wadhwani | ContactCenterWorld.com
awesome gala and awards
February 25, 2021 12:29 PM ESTClint Waltman | Ec3
Fantastic presentation as usual. Congratulations to your entire team and obviously yourself Raj for pulling off the near-impossible!
February 26, 2021 1:40 AM EST