All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
ContactCenterWorld - Definition
Letter: 3 | 4 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z
Phrase: Speech Recognition
Definition:
Capability of software to recognize language and words and to process it into words.
ContactCenterWorld - Search Results
Filter By:
Your search for 'Speech Recognition' has returned 431 search results
300 Records Found
Page: 1 | 2 | 3 | 4 | 5 | 6
Your search for 'Speech Recognition' has returned 431 search results
Videos
Page: 1 | 2 | 3 | 4 | 5 | 6
| Voice Recognition /define.aspx?id=efc7612418b94a0297ceb2e23d619984 computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition |
| Discrete Speech /define.aspx?id=ddabbab39c534b4b80f4e189cdabcb7c a speech recognition program that requires the speaker to say each word individually with a pause in between |
| Speech Recognition /define.aspx?id=4b323d445f654d6691214109450fcd54 capability of software to recognize language and words and to process it into words |
| transcosmos launches cloud contact center services powered by amazon connect /view/contact-center-news/transcosmos-launches-cloud-contact-center-services-powered-by-amazon-connect.aspx speech recognition system ivr intelligent conversational bots and other aws ai powered services are launched on december 12 2018 the contact center services that merge transcosmos&rsquos operatio |
| sestek signs mou to bring voice enabled technologies on avaya's platforms /view/contact-center-news/sestek-signs-mou-to-bring-voice-enabled-technologies-on-avayas-platforms.aspx contactcenterworld bengaluru india dec 2018 speech enabled smart technologies company sestek has signed an agreement with contact center firm avaya to be its technology partner signed at the avaya part |
| apptek selected as a 2018 northern virginia technology council tech 100 winner /view/contact-center-news/apptek-selected-as-a-2018-northern-virginia-technology-council-tech-100-winner.aspx contactcenterworld mclean va usa dec 2018 apptek a provider of artificial intelligence ai based automatic speech recognition asr and machine translation mt solutions announced that it has been selected |
| Claire Lynam /profile/claire.lynam/ eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to efficiently manage their contact cen |
| VoicePort /company/voiceport.aspx voiceport creates customizable interactive voice response systems utilizing advanced speech recognition technology dan martini |
| apptek announces availability of language pairs for its machine translation platform /view/contact-center-news/apptek-announces-availability-of-over-200-language-pairs-for-its-industry-leading.aspx contactcenterworld mclean va usa nov 2018 apptek a provider of artificial intelligence ai based automatic speech recognition asr and machine translation mt solutions announced the immediate availabilit |
| maximus federal awarded gsa contact center sin /view/contact-center-news/maximus-federal-awarded-gsas-contact-center-sin.aspx speech recognition it was developed to align with the president management agenda which calls for federal agencies to adopt customer service approaches that have been successful in the commercial secto |
| hyosung expands ai based real time speech recognition call center solution business /view/contact-center-news/hyosung-chairman-cho-hyun-joon-expands-ai-based-real-time-speech-recognition-call.aspx speech recognition technology xtrmsolution is an ai based service to help call center agents provide proper answers to enquiries from consumers by performing real time voice recognition and analysis of |
| VoiceBase, Inc. /company/voicebase-inc..aspx voicebase inc asr automated speech recognition is all about the combination and balance of three levers accuracy speed and cost voicebase utilizes its own proprietary speech engine technology to delive |
| Eckoh /company/eckoh.aspx eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to efficiently manage their contact cen |
| IBM /company/ibm.aspx speech systems ibm speech recognition ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulting services ibm gdc |
| Kaveri Camire /profile.aspx?pid=ce62861df40d4f24a0db2a53d6dd1f48 speech systems ibm speech recognition ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulting services ibm gdc |
| Tricia Vuiton /profile.aspx?pid=c9faa2f1b4ef4219a1ad691eeae5f59f speech systems ibm speech recognition ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulting services ibm gdc |
| Deploying Speech Recognition /tips.aspx?id=5a303b5427294f70a45fc878650d1b40 when companies are looking at deploying speech recognition solutions there needs to be a disciplined approach with how you take care of the ongoing health of the application this isn't an application s |
| William Meisel /profile/william.meisel/ president bill meisel ph d president tma associates is publisher and editor of speech strategy news a paid subscription monthly newsletter launched in 1993 author of the meisel on mobile blog and a con |
| Bev /profile.aspx?pid=dd84c02f1aba4e5597f060a83128f953 eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to efficiently manage their contact cen |
| Lumenvox /company/lumenvox.aspx lumenvox provides the most powerful flexible and useful speech technology together with a committed focus on excellent customer service our speech recognition technology empowers channel integrators de |
| Go For It! /tips.aspx?id=106d9ea967a944aabb8935aa3427849a my advice for contact center managers looking at speech recognition is to go for it if you've got a large scale call center or a large customer base that you are trying to communicate with then speech |
| Build A Picture /tips.aspx?id=af2ae5ba44604720a81eab4ac70e8f8a speech recognition is going to have the biggest impact once you've finished that the next step is to integrate see speech recognition as just another channel within your contact center and make sure th |
| Transformation /tips.aspx?id=f3819077dec54a418af98c8cb03e26e7 with speech recognition you need to look at this as an opportunity and not a technology the business opportunity is to transform the way that we communicate with our callers this needs to be looked at |
| A Day In The Life Of Your Callers /tips.aspx?id=2b0f94dd79b54be0861e74c8772c8e9a companies looking at speech recognition for the first time should first understand a day in the life of their callers really understand who will be calling in why they want to use the system and when t |
| Select The Right Application /tips.aspx?id=e3016a4ac6cb4004bda45b5f8ef2e8b5 with speech technology there are two selection processes that a customer might go through the first process is selecting the engine that you might use and for that you might want to understand what ver |
| Steve Pels /profile/steve.pels/ speech recognition biometric verification quality management performance management customer surveys outbound diallers and speech analytics – in both on premise and hosted environments we are totally i |
| Simplicity, Simplicity, Simplicity! /tips.aspx?id=0e46ac78d45a45c790ef20f26bd4528e there are three things to look at with speech recognition the first thing is simplicity the second is simplicity and the third is simplicity we cannot expect people to embrace speech and have a complic |
| apptek welcomes michael veronis as new chief revenue officer /view/contact-center-news/apptek-welcomes-michael-veronis-as-new-chief-revenue-officer.aspx contactcenterworld mclean va usa sept 2018 apptek a speech recognition and machine translation provider announced michael veronis as its new chief revenue officer in this role mr veronis is responsible |
| Experience And Architecture /tips.aspx?id=d6e5588164d647e1ad741fbf6e71f2bd there are a few things that you need to look at when you choose speech recognition or a vendor first you need to look at the experience of that vendor across a variety of industries you also want to lo |
| Finding The Right Vendor /tips.aspx?id=997dadc669f0467eba4960d852d68cbe for speech recognition i would suggest to go with a vendor that has open standard face architecture one that has open standards software and that has open standard hardware next you want to go with a v |
| How To Choose Speech Recognition /tips.aspx?id=ae24f3bb5b8842128b165fcc9787746e with speech recognition often times organizations think about the infrastructure that they have and maybe that is the wrong approach they need to think about speech recognition from the end user experi |
| Jean Spence /profile/jean.spence/ business development executive eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to effic |
| Michael Davis /profile.aspx?pid=d0a0db002d984e73b52cf89a31d05fa7 forty 7 ronin was founded in colorado in 2011 by senior members of the ivr and speech recognition industry who developed better methods to boost ivr performance in addition to ivr tuning the company of |
| sitel wins implementation award for callminer technology /view/contact-center-news/sitel-wins-implementation-award-for-callminer-technology.aspx contactcenterworld miami fl usa aug 2018 sitel the bpo subsidiary of sitel group was honored with the implementation award by speech technology magazine for achieving significant business benefits from |
| Magda Mischie /profile/magda.mischie/ speech recognition intrarom sa is the main subsidiary of intracom telecom a global telecommunication systems vendor with 40 years of experience in the telecom market strong regional presence in emea an |
| AppTek Awarded Strategic U.S. Government Contract /view/contact-center-news/apptek-awarded-strategic-u.s.-government-contract-for-machine-translation-in.aspx contactcenterworld mclean va usa aug 2018 apptek a speech recognition and machine translation provider announced that the u s army has chosen apptek&rsquos machine translation software support and engi |
| AppTek /company/apptek.aspx as a pioneer in automatic speech recognition machine learning and artificial intelligence apptek partners with its customers to provide solutions focused on closed captioning and subtitling call center |
| Digital DataVoice /company/digital-datavoice.aspx speech recognition sms text integration mobile application development and web call center integration in addition to sales and maintenance of ivr cti mobile and speech platforms ddv offers a broad ran |
| Cynthia Stryker /profile/cynthia.stryker/ speech recognition sms text integration mobile application development and web call center integration in addition to sales and maintenance of ivr cti mobile and speech platforms ddv offers a broad ran |
| Speech Recognition /tips.aspx?id=6680d10eee6745a48fc0fa02fc8e901f if you are using a speech recognition system take note of experiences where typically users say all kinds of permutations of the item they are after for example if you run a chain of theatres and one o |
| 4 Steps to Creating an IVR Programme that Customers Don’t Hate /company/blog/businesssystemsuk/?id=fc2021bd-e6c1-45d4-a4d3-2d4afb5e4d0b interactive voice recognition ivr technology was hailed as a major breakthrough for contact centre operators with software that can interpret and act on cues from speech in natural usage it brought abo |
| AppTek’s Dr. Hermann Ney Wins IEEE 2019 James L. Flanagan Speech and Audio Processing Award /view/contact-center-news/appteks-dr.-hermann-ney-wins-prestigious-ieee-2019-james-l.-flanagan-speech-and.aspx contactcenterworld mclean va usa july 2018 apptek a speech recognition and machine translation provider announced that director of science dr hermann ney is the recipient of the 2019 james l flanagan s |
| Contact Centre Evolution /view/contact-center-article/contact-centre-evolution.aspx speech recognition asr also became both viable and necessary the result is that today it&rsquos almost impossible to call a customer care hotline and not be greeted by a speech driven ivr whys and wher |
| Liquid Voice Adds Real-Time Analytics For Contact Centres /view/contact-center-news/liquid-voice-adds-real-time-analytics-for-contact-centres.aspx speech recognition asr solutions this new capability provides instant insight on interactions as they happen and will deliver significant benefits in a wide range of contact centre and compliance appli |
| Speechmatics /company/speechmatics.aspx speechmatics provides automatic speech recognition technologies speech recognition is one of the hardest challenges to solve due to the complexity of human speech resulting in large memory footprints u |
| audEERING GmbH /company/audeering-gmbh.aspx audeering gmbh was founded in 2012 and is a leading company in the area of intelligent audio analysis its product portfolio comprises software systems for automatic emotion and speaker state recognitio |
| GN Store Nord Partners with German AI Technology Company Focused on Sound Analyses /view/contact-center-news/gn-store-nord-partners-with-german-ai-technology-company-focused-on-sound-analyses.aspx speech analysis this includes automated recognition of emotional states as well as acoustic scene analysis in real time under the jabra brand gn audio develops and markets intelligent audio solutions s |
| New Agent Engagement Tools from Noble Systems Help Improve Productivity and Customer Service /view/contact-center-news/new-agent-engagement-tools-from-noble-systems-help-contact-centers-see-gains-in-2.aspx recognition and cash prizes with noble conversations analytics now the company introduced a native real time speech analytics platform with in call screening including compliance and positivity s |
| New Agent Engagement Tools from Noble Systems Help Contact Centers See Gains /view/contact-center-news/new-agent-engagement-tools-from-noble-systems-help-contact-centers-see-gains-in.aspx recognition and cash prizes with noble conversations analytics now the company introduced a native real time speech analytics platform noble also recently released an upgraded mobile applica |
| Jon Gettinger /profile/jon.gettinger/ svp marketing spoken communications is a provider of cloud based call center as a service ccaas solutions currently supporting over 2 000 000 minutes per month in hybrid human assisted speech recogniti |
