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ContactCenterWorld - Definition
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Phrase: Speech Recognition
Definition:
Capability of software to recognize language and words and to process it into words.
ContactCenterWorld - Search Results
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Your search for 'Speech Recognition' has returned 625 search results
311 Records Found
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Your search for 'Speech Recognition' has returned 625 search results
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| Kaveri Camire /profile.aspx?pid=ce62861df40d4f24a0db2a53d6dd1f48 speech systems ibm speech recognition ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulting services ibm gdc |
| Tricia Vuiton /profile.aspx?pid=c9faa2f1b4ef4219a1ad691eeae5f59f speech systems ibm speech recognition ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulting services ibm gdc |
| Bev /profile.aspx?pid=dd84c02f1aba4e5597f060a83128f953 eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to efficiently manage their contact cen |
| Steve Pels /profile/steve.pels/ speech recognition biometric verification quality management performance management customer surveys outbound diallers and speech analytics – in both on premise and hosted environments we are totally i |
| apptek welcomes michael veronis as new chief revenue officer /view/contact-center-news/apptek-welcomes-michael-veronis-as-new-chief-revenue-officer.aspx contactcenterworld mclean va usa sept 2018 apptek a speech recognition and machine translation provider announced michael veronis as its new chief revenue officer in this role mr veronis is responsible |
| Jean Spence /profile/jean.spence/ business development executive eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to effic |
| Michael Davis /profile.aspx?pid=d0a0db002d984e73b52cf89a31d05fa7 forty 7 ronin was founded in colorado in 2011 by senior members of the ivr and speech recognition industry who developed better methods to boost ivr performance in addition to ivr tuning the company of |
| sitel wins implementation award for callminer technology /view/contact-center-news/sitel-wins-implementation-award-for-callminer-technology.aspx contactcenterworld miami fl usa aug 2018 sitel the bpo subsidiary of sitel group was honored with the implementation award by speech technology magazine for achieving significant business benefits from |
| Magda Mischie /profile/magda.mischie/ speech recognition intrarom sa is the main subsidiary of intracom telecom a global telecommunication systems vendor with 40 years of experience in the telecom market strong regional presence in emea an |
| AppTek /company/apptek.aspx as a pioneer in automatic speech recognition machine learning and artificial intelligence apptek partners with its customers to provide solutions focused on closed captioning and subtitling call center |
| apptek awarded strategic u s government contract /view/contact-center-news/apptek-awarded-strategic-u.s.-government-contract-for-machine-translation-in.aspx contactcenterworld mclean va usa aug 2018 apptek a speech recognition and machine translation provider announced that the u s army has chosen apptek&rsquos machine translation software support and engi |
| Voice Recognition /define.aspx?id=efc7612418b94a0297ceb2e23d619984 computerized software that allows for an individual voice to be recognized and responded to ivr speech recognition |
| 4 Steps to Creating an IVR Programme that Customers Don’t Hate /company/blog/businesssystemsuk/?id=fc2021bd-e6c1-45d4-a4d3-2d4afb5e4d0b interactive voice recognition ivr technology was hailed as a major breakthrough for contact centre operators with software that can interpret and act on cues from speech in natural usage it brought abo |
| Discrete Speech /define.aspx?id=ddabbab39c534b4b80f4e189cdabcb7c a speech recognition program that requires the speaker to say each word individually with a pause in between |
| Speech Recognition /define.aspx?id=4b323d445f654d6691214109450fcd54 capability of software to recognize language and words and to process it into words |
| apptek's dr hermann ney wins ieee 2019 james l flanagan speech and audio processing award /view/contact-center-news/appteks-dr.-hermann-ney-wins-prestigious-ieee-2019-james-l.-flanagan-speech-and.aspx contactcenterworld mclean va usa july 2018 apptek a speech recognition and machine translation provider announced that director of science dr hermann ney is the recipient of the 2019 james l flanagan s |
| contact centre evolution /view/contact-center-article/contact-centre-evolution.aspx speech recognition asr also became both viable and necessary the result is that today it&rsquos almost impossible to call a customer care hotline and not be greeted by a speech driven ivr whys and wher |
| Speechmatics /company/speechmatics.aspx speechmatics provides automatic speech recognition technologies speech recognition is one of the hardest challenges to solve due to the complexity of human speech resulting in large memory footprints u |
| audEERING GmbH /company/audeering-gmbh.aspx audeering gmbh was founded in 2012 and is a leading company in the area of intelligent audio analysis its product portfolio comprises software systems for automatic emotion and speaker state recognitio |
| new agent engagement tools from noble systems help improve productivity and customer service /view/contact-center-news/new-agent-engagement-tools-from-noble-systems-help-contact-centers-see-gains-in-2.aspx recognition and cash prizes with noble conversations analytics now the company introduced a native real time speech analytics platform with in call screening including compliance and positivity s |
| gn store nord partners with german ai technology company focused on sound analyses /view/contact-center-news/gn-store-nord-partners-with-german-ai-technology-company-focused-on-sound-analyses.aspx speech analysis this includes automated recognition of emotional states as well as acoustic scene analysis in real time under the jabra brand gn audio develops and markets intelligent audio solutions s |
| liquid voice adds real time analytics for contact centres /view/contact-center-news/liquid-voice-adds-real-time-analytics-for-contact-centres.aspx speech recognition asr solutions this new capability provides instant insight on interactions as they happen and will deliver significant benefits in a wide range of contact centre and compliance appli |
| new agent engagement tools from noble systems help contact centers see gains /view/contact-center-news/new-agent-engagement-tools-from-noble-systems-help-contact-centers-see-gains-in.aspx recognition and cash prizes with noble conversations analytics now the company introduced a native real time speech analytics platform noble also recently released an upgraded mobile applica |
| Jon Gettinger /profile/jon.gettinger/ svp marketing spoken communications is a provider of cloud based call center as a service ccaas solutions currently supporting over 2 000 000 minutes per month in hybrid human assisted speech recogniti |
| Helene Servillon /profile.aspx?pid=8da5241e330f47f6a02d5bc0fbe3db5e partner marketing asr automated speech recognition is all about the combination and balance of three levers accuracy speed and cost voicebase utilizes its own proprietary speech engine technology to de |
| VoiceBase, Inc. /company/voicebase-inc..aspx voicebase inc asr automated speech recognition is all about the combination and balance of three levers accuracy speed and cost voicebase utilizes its own proprietary speech engine technology to delive |
| IBM /company/ibm.aspx speech systems ibm speech recognition ibm pervasive computing ibm lotus ibm igs ibm gps ibm global services ibm global process services ibm global process pvt ltd ibm global consulting services ibm gdc |
| dialpad acquires talkiq to bring voice driven artificial intelligence to business communications /view/contact-center-news/dialpad-acquires-talkiq-to-bring-voice-driven-artificial-intelligence-to-business.aspx contactcenterworld san francisco ca usa may 16 2018 dialpad the pure cloud business communications provider announced it has acquired talkiq a provider in real time speech recognition and artifici |
| voice bots help russian post with customer service /view/contact-center-news/voice-bots-help-russian-post-with-customer-service.aspx speech recognition and geoinformation systems as well as the internal information systems of russian post the new services capabilities a customer dialing the russian post universal phone number is con |
| Forty 7 Ronin /company/forty-7-ronin.aspx forty 7 ronin was founded in colorado in 2011 by senior members of the ivr and speech recognition industry who developed better methods to boost ivr performance in addition to ivr tuning the company of |
| INI AudioMenus Release 3.0 Adds Directed Dialogue Speech Recognition Support /view/contact-center-news/ini-audiomenus-release-3.0-adds-directed-dialogue-speech-recognition-support.aspx contactcenterworld tualatin or usa may 1 2018 contact center solutions developer interactive northwest inc ini has added support for directed dialogue speech recognition to the most recent release of i |
| Bright Pattern Integrates with GoVivace to Bring Advanced Voice Technologies to Customers /view/contact-center-news/bright-pattern-integrates-with-govivace-to-bring-advanced-voice-technologies-to.aspx shelby faris contactcenterworld bright pattern announces its integration and partnership with govivace to provide customers with engines for speech recognition speaker identification speaker charac |
| Napong Valaisathien /profile/napong.valaisathien/ speech recognition system etc his expertise and main responsibility cover designing of ivr & atsr call flow dialog flow self service design management of recording solution and designing and finding so |
| NICE inContact CXone Expands AI Apps /view/contact-center-news/nice-incontact-cxone-expands-ai-apps-with-speech-enabled-virtual-assistants-and.aspx speech enabled virtual assistants and ai chatbots omilia is excited for this partnership with nice incontact and being part of cxexchange said dimitris vassos ceo of omilia our technology helps compani |
| Costa Rica Call Center Employees Go From Attending Calls to Programming and Monitoring Bots /view/contact-center-news/costa-rica-call-center-employees-go-from-attending-calls-to-programming-and.aspx speech recognition systems language processing voice to text converters and voice analysis the goal of the companies is to increase savings productivity profitability efficiency processing capacity and |
| AppTek Releases Updates to Its AI Models /view/contact-center-news/apptek-releases-updates-to-its-ai-models.aspx contactcenterworld maclean va usa march 2018 apptek announces that it has updated many of its ai language models as a pioneer in the field of automatic speech recognition asr apptek and our science tea |
| Kotak Becomes First Bank to Roll Out AI-run Voicebot /view/contact-center-news/kotak-becomes-first-bank-to-roll-out-ai-run-voicebot.aspx speech recognition natural language understanding and text to speech technology it is powered by nuance the technology behind apple&rsquos siri however the bank is not using voice for biometric authent |
| Contact Centre Action /company/contact-centre-action.aspx speech recognition biometric verification quality management performance management customer surveys outbound diallers and speech analytics – in both on premise and hosted environments we are totally i |
| 10 Best VoIP Headsets to Improve your Softphone Call Quality /company/blog/voipsupply/?id=548a4c08-71d8-4443-8119-5795fe0231be speech recognition accuracy improved noise canceling microphone lightweight and even more comfortable compatible with windows® and macintosh® jabra uc voice 550 ms mono is optimized for sea |
| Threads and OrecX Bring Phone Call Transcription to the Masses /view/contact-center-news/threads-and-orecx-bring-phone-call-transcription-to-the-masses.aspx contactcenterworld london uk and chicago il usa march 27 2018 while speech recognition appears to have gone mainstream with products like amazon&rsquos voice assistant alexa phone call transcription ha |
| Claire Lynam /profile/claire.lynam/ eckoh is the uk's largest provider of hosted speech recognition services with experience in successfully deploying self service solutions these allow our clients to efficiently manage their contact cen |
| Zoho CRM Introduces Zia Voice, Conversational AI for Sales Teams /view/contact-center-news/zoho-crm-introduces-zia-voice-conversational-ai-for-sales-teams.aspx contactcenterworld pleasanton ca usa march 2018 zoho unveiled zia voice conversational ai for sales teams that adds speech and chat capabilities to zia zoho ai powered sales assistant zia can now also |
| Transforming documentation by voice /company/blog/nuance/?id=a3bc5b94-8bb0-4b42-b795-55999c1e4e3a speech recognition was built upon over twenty years ago to take the everyday task of typing and transform it into a simpler process by voice the first iteration of dragon speech recognition was the &ld |
| Richard Barnes /profile/richard.barnes/ business development manager speechmatics provides automatic speech recognition technologies speech recognition is one of the hardest challenges to solve due to the complexity of human speech resulting |
| Everise Holdings to Partner with Microsoft to Roll Out AI Platform /view/contact-center-news/everise-holdings-to-partner-with-microsoft-to-disrupt-the-business-process.aspx speech recognition sentiment analysis and image recognition everise seeks to set a higher standard for a more personalized customer experience delivering an experience that matches the expectations of |
| William Meisel /profile/william.meisel/ president bill meisel ph d president tma associates is publisher and editor of speech strategy news a paid subscription monthly newsletter launched in 1993 author of the meisel on mobile blog and a con |
| Speech Recognition /tips.aspx?id=4d483527e95b45409e85311c26345c64 when employing speech recognition in self service applications as with ivr offer an opportunity for the caller to speak to an operator agent if they need to otherwise it can be frustrating if a caller |
| Uniphore Software Systems /company/uniphore-software-systems.aspx uniphore software systems uniphore is a voice based solutions provider has pioneered the development of mobile applications with the combined capabilities of speech recognition voice biometrics and dat |
| Spoken Communications /company/spoken-communications.aspx spoken communications is a provider of cloud based call center as a service ccaas solutions currently supporting over 2 000 000 minutes per month in hybrid human assisted speech recognition call record |
| Lumenvox /company/lumenvox.aspx lumenvox provides the most powerful flexible and useful speech technology together with a committed focus on excellent customer service our speech recognition technology empowers channel integrators de |
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