2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
ContactCenterWorld - Definition
A feature in which callers on hold can leave an oral message or their telephone numbers using the keys of a touchtone telephone pad for later callback from an agent instead of remaining on hold.