ContactCenterWorld - Definition
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Phrase: Blended Agent
Definition:
This is an individual that can handle both inbound and outbound calls on the same shift.
ContactCenterWorld - Search Results
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Blended Agent /define.aspx?id=565203b04d1b44db89b5d6330311fc2d this is an individual that can handle both inbound and outbound calls on the same shift |
SuccessKPI and LiveVox Partner to Lead Next Generation CX for Contact Centers /view/contact-center-news/successkpi-and-livevox-partner-to-lead-next-generation-cx-for-contact-centers.aspx agent to the ceo as well as artificial intelligence and automation to delight customers while driving measurable business outcomes   livevox blended omnichannel contact center solutions are purpose |
Diana García /profile/diana.garcia/ blended agent environment ivr avrs call recording plus scoring screen captures reminders broadcast messaging with whisper back nuxiba technologies offers a comprehensive suite of contact center solutio |
Abdul Rehman /profile/abdul.rehman/ online marketing manager coztel com is a cloud based call center software company for every size of business its one of the perfect solution for inbound outbound and blended type of call centers increa |
Successful Outsource Telemarketing Using Call Blending /view/contact-center-article/successful-outsource-telemarketing-using-call-blending.aspx contactcenterworld one of the best tools an outsource telemarketing or contact center manager has is the blended seat a blended seat is a call center workstation that allows the call center agent to ha |
Coztel /company/coztel.aspx coztel com is a cloud based call center software company for every size of business its one of the perfect solution for inbound outbound and blended type of call centers increase you agent effectivenes |
Nuxiba Technologies /company/nuxiba-technologies.aspx crm true blended agent environment ivr avrs call recording plus scoring screen captures reminders broadcast messaging with whisper back nuxiba technologies usa nuxiba technologies us diana garcía |