ContactCenterWorld - Definition
Phrase: Beep Tone
A signal that alerts an agent through their headset of an incoming call.
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a tone heard before a call arrives also called a zip tone beep tones are sometimes used to announce that a call is being monitored
a signal that alerts an agent through their headset of an incoming call
|Call Recording Laws Around the World - Updated and Current|
beep tone repeated at regular intervals during the call uk and european union call recording laws in the u k which includes england scotland wales and northern ireland and the 28 member countries in th