2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
ContactCenterWorld - Definition
Full-time equivalent person, equal to the number of total scheduled person hours divided by the number of hours per week which constitute a full-time person (e.g., 40 hours, or 35 hours). FTE may consist of several part-time individuals whose combined work hours in a week equal the full-time person, but may not incur benefits expenses.